SOLICITATION NOTICE
D -- 100 % Buy Indian Act Set-aside, BIA OIT/OIS FASS-CMS Modernization Initiative
- Notice Date
- 7/9/2015
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 511210
— Software Publishers
- Contracting Office
- BIA CENTRAL 00016 12220 Sunrise Valley Drive Contracting Office Reston VA 20191 US
- ZIP Code
- 00000
- Solicitation Number
- A15PS00745
- Response Due
- 7/27/2015
- Archive Date
- 7/31/2015
- Point of Contact
- Washington, Yvette
- Small Business Set-Aside
- N/A
- Description
- 100% Indian Small Business Economic Enterprise (IEE) Set-aside, for Small Business IEE concerns in accordance with the Buy Indian Act. Department of the Interior, Indian Affairs, Office of Information Technology (OIT) and Office of Indian Services (OIS), Division of Human Services (DHS) D ¿ Financial Assistance and Social Services ¿ Case Management System (FASS-CMS) Modernization Initiative. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only notice; Proposals are being requested and a written solicitation will not be issued. This combined synopsis/solicitation is issued as a Request for Proposal (RFP). The solicitation document and incorporated provisions and clauses are those in effect through the Federal Acquisition Regulation. The North American Industry classification (NAICS) code is 511210. This acquisition is being solicited accordance with FAR Part 13.5 and DIAR 1480.280-1, as a total Small Business Indian Economic Enterprise Set-aside. The Period of Performance (POP) shall be 12-months from contract award/effective date, plus four 12-month option periods. The resultant contract will be awarded as an IDIQ contract as defined in FAR 16.5. The Government intends to make a single contract award. See the statement of work for complete details. The Bureau of Indian Affairs (BIA), Office of Information Technology (OIT) is modernizing an existing system called the Financial Assistance and Social Services ¿ Case Management System (FASS-CMS) for the BIA, Office of Indian Services (OIS), Division of Human Services (DHS). The BIA, OIS, DHS provides financial assistance and social services programs to federally recognized American Indian and Alaskan Natives across the United States. The financial assistance and social services program are authorized under the Indian Self-Determination and Education Assistance Act (ISDEAA) and have guiding regulation in the 25 Code of Federal Regulations Part 20, Part 23, and Part 115. In 2011, the BIA, OIS in collaboration with the BIA, OIT implemented the FASS-CMS nationwide to approximately 150 BIA and Tribal users. The FASS-CMS replaced an outdated legacy system. FASS-CMS was custom designed using a commercially off-the-shelf (COTS) solution called Microsoft CRM Dynamics. Although, the current FASS-CMS is effective today, the OIS, DHS recognizes the need to streamline and enhance the system to meet its changing workforce and to move its technology into the future through mobility and remote-access. This effort by OIS, DHS is called the FASS-CMS Modernization Initiative. FASS-CMS Modernization Initiative will address BIA ¿s need to create a more mobile BIA social services workforce by bringing FASS-CMS to a FedRAMP compliant cloud and to mobile devices, such as Tablets or Smart Phones (Android and Apple compatibility). The goal to create a streamlined and mobile approach to the current FASS-CMS application will enable BIA social service workers to maximize their time in managing their workloads and cases on a day-to-day basis. Most of the BIA ¿s social services workers are on-the-go each day, meeting with clients and conducting case management activities. FASS-CMS must be available through mobile technology so that the workers have the flexibility and technology to support the work they do, without having to be physically located in an office on a desktop computer to do their work. FASS-CMS will be used by DHS social service workers across the nation in both urban and rural areas. Additionally, the FASS-CMS Modernization Initiative will streamline and enhance the current FASS-CMS functionality. OIS, DHS recognizes that there is existing functionality in FASS-CMS that works well. However, there is functionality within the current system that simply requires enhancements for more efficiency. Additionally, the OIS, DHS is looking to develop new technical functionality in the system to better align the system with social services business processes and some new program initiatives. The development tasks for the FASS-CMS Modernization Project will be prioritized due to budgetary restrictions. The OIS, DHS has identified and prioritized the tasks it would like to accomplish on this project. The tasks for the project are listed below in order of priority: Priority #1: Develop FASS-CMS into a FedRAMP Compliant, Cloud Based Application Priority #2: Develop FASS-CMS into a Mobile Application that can be made accessible to workers on Android/Apple Smart Phones, Tablet PCs, and/or IPads. Priority #3:Reconfigure the Administrative Structure of FASS-CMS with a focus on the Business Unit Set-Up, User Roles & Access Rights Priority #4:Enhance the Payment Processing features of FASS-CMS including Electronic Fund Transfer (EFT) Capability and/or use of Debit Cards Priority #5:Child & Family Service Component: Enhance existing functionality and develop new functionality and workflow for the Child and Family Services Component of FASS-CMS to include a new workflow for the Intake process, Application, Placement and Payment components for Child Protection & Child Welfare Case Types. Priority #6: Reporting: Provide a more robust Adhoc Reporting Module and enhance existing custom reports. Priority #7: Indian Child Welfare Act (ICWA) Priority #8:Adult Protection and Individual Indian Money (IIM) Accounts Priority #9:General Assistance, Burial Assistance, and Emergency Assistance Priority #10:638 Payments Additionally, the following areas currently in the system will be assessed for enhancements to existing functionality and potential development of new functionality as needed within the Priority Tasks. Case Management ¿This capability will enable capturing, viewing, assessing, updating, and monitoring case files for individuals applying for or receiving financial assistance and/or social services from BIA social services under the BIA social services program. Automated Application Forms Processing ¿This capability will enable information to be captured in an electronic form based on the Office of Management and Budget (OMB)-approved paper application for FASS for General Assistance, Child Assistance, Adult Care Assistance, Burial Assistance, Emergency Assistance, Service Only, and Information and Referral Only. Document Capture and Management ¿This capability will enable documentation pertaining to individual case files and decisions associated with financial assistance and/or services provided to be captured, classified, retained according to disposition schedule set, and retrieved based on criteria selected. Tracking and Reporting Data ¿This capability will enable data collection necessary for reporting and tracking cases, payments, performances, and other key areas pertaining to BIA social services. Notification and Alerts ¿This capability will enable system users to receive automated notifications and alerts, and to set up personal reminders and alerts based on due dates, critical dates, follow up dates, approval notifications, etc. Search and Retrieval ¿ This capability will enable system users to search for and retrieve information based on criteria specified within the system. This includes the ability to query on cases based on different criteria, individuals receiving financial assistance and/or services, active material and archived data, etc. Interfacing with External Systems ¿This capability will enable the FASS -CMS Modernization Initiative to interface with other external systems per defined criteria and will allow interaction with another system to permit and facilitate streamlined payment processing transactions. Interfacing with DOI FBMS ¿This capability will enable the FASS -CMS Modernization Initiative to interface with the DOI FBMS financial management system including the vendor creation process for both BIA tribal clients, service providers and other entities and the transfer of payment data to FBMS and back to FASS-CMS. Technical Environment ¿The FASS-CMS Modernization Initiative needs to fit into the current OIT architecture and to integrate with current and future systems. The FASS -CMS Modernization Initiative will need out-of-the-box integration with current IA standard software. The solution will also need to be scalable providing options for high availability and load balancing. It will need to provide backup and restoration capabilities as well as a means for disaster recovery. Section 1.2 contains details on the current FASS-CMS system technical environment and Section 1.2.1 details technical environment requirements for the FASS -CMS Modernization Initiative. Although not required, the contractor may make recommendations on any hardware and/or software needed, along with associated costs, to implement the FASS -CMS Modernization Initiative.
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