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FBO DAILY - FEDBIZOPPS ISSUE OF JUNE 26, 2015 FBO #4963
DOCUMENT

J -- Elekta XiO/Focal RTP Assurance 2.0 Maintenance & Support Stratton Albany VA Medical Center - Attachment

Notice Date

6/24/2015
 

Notice Type

Attachment
 

NAICS

811219 — Other Electronic and Precision Equipment Repair and Maintenance
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 02;1304 Buckley Road;Suite C104;Syracuse NY 13212-4311
 

ZIP Code

13212-4311
 

Solicitation Number

VA52815Q0258
 

Response Due

6/26/2015
 

Archive Date

7/26/2015
 

Point of Contact

Richard Williams
 

E-Mail Address

Contracting Officer
(richard.williams18@va.gov)
 

Small Business Set-Aside

N/A
 

Description

Solicitation Number: VA528-15-Q-0258 This is a Sources Sought Notice ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this Special Notice must be in writing. The purpose of this notice is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HubZone and other Small Businesses interested and capable of providing the services described below. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. No funds have been authorized, appropriated, or received for this effort. Place of Performance: Department of Veterans Affairs Stratton Albany VA Medical Center 113 Holland Avenue Albany New York 12208-3410 Purpose and Objectives: The intent of this Sources Sought Notice is to identify potential offerors capable of providing full service maintenance, software upgrades, on-line, telephonic and email support, and on-call emergency support services for: 1.Elekta Focal Contouring/XiO Radiation Therapy Planning System. All repair personnel must be fully qualified, OEM certified in order to work on this equipment. Fully Qualified is based upon training and on experience in the field. For training, the Service Representatives must have successfully completed a formalized training program, for the equipment identified herein. Certifications and/or training records may be requested. SCOPE AND EQUIPMENT: This is a Service and Maintenance Contract for a Focal Contouring/XiO Radiation Therapy Planning System used in the Radiation Oncology Department at the Stratton VA Medical Center, Albany, NY. Contractor shall provide all supervision, tools, equipment, labor, and materials necessary to provide full software maintenance and on-call emergency support services, including software upgrades, service bulletins and alerts, telephone, email, and online support. EQUIPMENT LIST: VA ID #Equipment DescriptionSerial Number 194945XiO (HP FF825AV) Z800 Radiation Therapy Planning System Workstation RTP12UA0181CWP 67831Multitech Multi Modem USBX2CC5C04 117966HP ZF3F002 4mm DAT Drive994218491607 194946HP ZR24w 24" MonitorCNT013140W 194948HP Storage Works Ultrium 448 External DriveHU11024NAR 188544Exabyte VXA External Tape Drive85113014 186696HP Businessjet 2800 PrinterTH83Q5Z06X 194944XiO (HP FF825AV) Z800 Radiation Therapy Planning System Workstation RTP22UA02616QG 194947HP ZR24w 24" MonitorCNT01317D1 208672FocalPro (Dell Optiplex 790) Contouring Workstation37V04V1 155396HP LP2065 20" MonitorCNG7190371 CORRECTIVE MAINTENANCE: A.Unlimited remote (online) consultation and repairs by qualified service technicians, trained by the manufacturer. Contractor shall maintain equipment in accordance with the Conformance Standards. B.The Contracting Officer (CO), COR or designated alternate has the authority to approve/request a service call from the contractor. C.Unlimited telephone support Mon-Fri 8am-5pm (excluding Federal Holidays). This support shall include technical and clinical troubleshooting and consultation. D.Response Time: The Contractor will respond to requests for service by telephone within thirty (30) minutes of notification during normal business hours and no later than eight (8) A.M. of the next business day if called after normal business hours. E.Contractor shall repair, modify, or correct as necessary software deficiencies related to any and all hazard alerts from the manufacturer, FDA, or Veterans Administration, etc. at no additional cost. ONLINE SUPPORT A.Contractor shall provide unlimited email support for all clinical and technical questions and/or troubleshooting in addition to the telephonic support listed in section C above. Response to emails may be may be made by phone or return email. B.Contractor shall provide unlimited (24 hours/day, 7 days/week) internet-based support tools which provides access to installation and troubleshooting documents, an online demonstration system, product upgrade information, training videos, up-to-date information on installed products, maintenance and support status, software updates, online template sharing, and support FAQs. C.Contract shall provide electronic notification of service alerts regarding critical support issues. SOFTWARE UPGRADES A.Contractor shall provide OEM approved software upgrades (feature enhancements). OEM releases at least one major upgrade every year with significant enhancements. Contractor shall manage all software upgrades, working in collaboration with local users and Biomedical Engineering. Upgrades may be provided and installed remotely, and shall be scheduled to ensure little or no downtime. B.Contractor shall provide an electronic bulletin service, designed to provide notification of current and pending software upgrades, upcoming events and training opportunities, and important service announcements. CONFORMANCE STANDARDS: Contractor shall ensure that the equipment functions IAW OEM performance standards. SERVICE MANUALS: The contractor shall have on file or make available to its FSE's, all operational and service manuals, schematics and parts lists, and any other documentation necessary to meet the performance requirements of this contract. The location and listing of the service data manuals, by name, and/or the manuals themselves shall be provided to the CO upon request. MAINTENANCE SERVICE REPORTS: Each maintenance report shall at a minimum, document the following data legibly and in complete detail: 1.Name of Contractor. 2.Name of FSE who performed services. 3.Contractor service maintenance number/log number. 4.Date, time (starting and ending), equipment downtime and hours for service call. 5.VA purchase order number issued at the time of the call. 6.Description of the problem reported by the COR/User. 7.Equipment inventory ID, Manufacturer's name, device name, model number, serial number and any their manufacturer's identification numbers. 8.Itemized description of service performed to include labor and location of problem/corrective action. 9.Signatures of FSE performing services. REPORTING REQUIRED BEYOND THE SCOPE OF THE CONTRACT: The contractor shall notify the Contracting Officer and COR, in writing, of the existence or the development of any defects in, or repairs to the equipment, which are not the responsibility of the contractor under the terms of this contract, within 24 hours of discovery. Response: Responses to this Sources Sought should be able to demonstrate the firm's ability, capability, and responsibility to deliver the service listed above. Responses should include the following information: Business name, address, business size and Socioeconomic Category (HUBZone, 8(a), Service Disabled Veteran, Small Business, Large Business, etc.), and point of contact to include e-mail address and telephone number. All offerors must be registered in the System for Award Management (www.sam.com) and Representations and Certifications must be completed prior to any future award. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to provide the full maintenance and repair service on equipment listed. Determination by the Government not to compete this proposed contract based on responses to this notice is solely within the discretion of the Government. Important information: The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this Sources Sought Notice. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 811219 ($20.5 Million). Any offeror capable of providing this service shall notify the Contracting Officer by email no later than July 2, 2015 at 2:00 PM EST. All information is to be submitted via email to: richard.williams18@va.gov.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/SyVAMC670/SyVAMC670/VA52815Q0258/listing.html)
 

Document(s)

Attachment
 

File Name: VA528-15-Q-0258 VA528-15-Q-0258.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2127610&FileName=VA528-15-Q-0258-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2127610&FileName=VA528-15-Q-0258-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Place of Performance

Address: Department of Veterans Affairs;Stratton Albany VA Medical Center;113 Holland Avenue;Albany New York

Zip Code: 12208-3410
 

Record

SN03775248-W 20150626/150624235635-ba5c1ebf7802e74780970f7c0325178e (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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