MODIFICATION
70 -- Point of Sale (POS) Service System
- Notice Date
- 10/16/2014
- Notice Type
- Modification/Amendment
- NAICS
- 334118
— Computer Terminal and Other Computer Peripheral Equipment Manufacturing
- Contracting Office
- Department of Health and Human Services, National Institutes of Health, Office of Research Facilities, 9000 Rockville Pike, Bldg. 13, Rm. 2E47, MSC 5738, Bethesda, Maryland, 20892-5738, United States
- ZIP Code
- 20892-5738
- Solicitation Number
- HHS-NIH-OD-OLAO-SBSS-14-015
- Archive Date
- 11/8/2014
- Point of Contact
- Oghogho Joy Ajao, Phone: 3014435655
- E-Mail Address
-
ajaooj@mail.nih.gov
(ajaooj@mail.nih.gov)
- Small Business Set-Aside
- N/A
- Description
- The due date for the capability statements have been moved to Oct 24th 2014 at 1 P.M. EST. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Sources Sought Number: HHS-NIH-OD-OLAO-SBSS-14-015 Project Title: Point of Sale (POS) Service System "This is a Small Business Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are small businesses; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice." •a. Background. The Division of Amenities and Transportation Services (DATS), under the Office of Research Services, supports the National Institutes of Health (NIH) by providing a variety of services that enhance the quality of work-life for NIH employees, visitors, patients and their families, on its main campus in Bethesda Maryland. These services include banking, fitness, child care, food/concessions, interpreting, transportation, parking, retail, and travel services. The DATS food services team has the responsibility for overseeing the food and concession services at NIH. Responsibilities include: • Managing, monitoring and administration of all contracts and use agreements with food service providers - including 8 cafeterias and 2 coffee bars - to ensure quality service to the NIH community. • Administering customer Point of Sale (POS) and needs assessment surveys to gather data for improvements and to meet contract performance standards. • Interacting with NIH employees, visitors, and patients to discuss concerns/issues regarding the services provided by the food services vendors. • Partnering with the Division of Occupational Health and Safety (DOHS) to ensure the dining centers meet all health and safety standards. Current POS Services The NIH food service provider utilizes cash registers and software to process POS credit transactions in the food facilities and retail centers on campus. •b. Purpose and Objectives. DATS will be soliciting proposals from capable providers of open-architect software and non-proprietary POS systems that accommodate credit and debit purchases and allow for future enhancements. •c. Project requirements. Responders shall demonstrate how they can satisfy ALL of the following requirements to be considered. System Requirements •· System supports the role of a super user to perform the following: •o Adjust pricing •o Create menu keys •o Add/remove users •o Assign roles to users •· Supports the role of a cashier to perform the following: •o Open cash drawers •o Time keeping capabilities •· System supports the role of a general food service worker to perform the following: •o Time keeping capabilities •· System allows NIH customer purchasing food and concessions to make debit card purchases that are validated at the time of purchase. •· System has the ability to reject any transaction that is not validated at the time of purchase. •· System has an interface that allows "super users" to configure personnel. •· System has an interface that allows "super users" to add employees to System. •· System has the ability to create unique IDs for users. •· System has an interface for users to manage menu items. •· System has an interface for users to assign pricing to menu items. •· System allows the user to configure the touch screen design. •· System provides the capability to manage remote workstations. •· System has the capability to monitor the status of remote workstations. •· System provides a cash management system that allows administrators and users to control and run the register •· System integrates the use of credit cards •· System provides inventory control, interfacing with recipes and sales. •· System has the capability to accommodate future business and technical expansions, i.e. barcode/mobile app technology. Reporting Requirements •· System has reporting capabilities •· System has the capability to generate a snapshot report of the number of transactions. •· System has the capability to generate an end of day report. •· System has the capability to provide a historical report. •· System has the capability to provide historical reports that date back as far as 13 months. •· System has the ability to provide the user with the ability to define the report by the following: Month, day and /or hour. •· System has the capability to provide reports of individual units. •· System has the ability to provide reports on individual items sold. •· System has the ability to provide reports of daily sales. •· System has the ability to generate a report of daily sales that displays the number of transactions. •· System has the ability to breakdown sales reports by credit and cash transactions. •· System has the ability to hide personally identifiable information (PII) in reports. •· System has the capability to generate reports of the number of voids, by cashier unit. •· System has the capability to generate reports of the check average. •· System has the capability to generate reports of no cash sales. •· System has the capability to generate cash management's reports that capture the following: gross sales, net sales and tax. Security Requirements •· System meets the Security Assessment and Authorization (SA&A), in compliance with FISMA requirements. •· System is capable on inheriting the controls of the existing Application Hosting Environment (AHE), i.e. system can be run in a virtual environment VMWARE and runs Microsoft SQL. •· System complies with Payment Card Industry (PCI) Standards. •· System complies with NIH login requirements, i.e. able to integrate with Siteminder. •· System is compatible with Windows USGCB configuration setting: http://usgcb.nist.gov/usgcb_faq.html. •· System utilizes a secure environment to process credit cards and debit card transactions. •· System DOES NOT store credit card data. Hardware Requirements •· System's database is Microsoft SQL server 2008 or higher. •· System provides cash drawers as part of the solution •· System provides scales as part of the solution. •· System provides workstations as part of the solution. •· System provides provide integrated magnetic swipe readers as part of the solution. •· System provides handheld ordering devices as part of the solution. Reliability Requirements •· System has the ability to save the whole unit of work in a transaction. •· System has the ability to roll back the whole transaction when a transaction fails to commit. •· System provides error messages when transactions fail to commit •· System performs validation check before committing a transaction •· System rejects transactions that fails with a notification of rejection sent to the submitter. •· System has the ability to archive data that is more than 7 years old to a permanent storage. Training and Support Requirements •· System comes with a help menu and a reference guide that explains functionality. •· System provides a help menu or reference guide that explains how costs should be allocated. •· "System's user documentation describes the following: •o Application setup requirements •o How to get started •o How to recover from "error messages" •· Vendor is able to provide the end-users with an accurate Data Dictionary and Entity Relationship (ER) Diagram upon request. The diagram and data dictionary must be updated with each new maintenance release. •· Vendor will provide on-site end-user training that is tailored to NIH user groups and their tasks. •· Vendor will provide on-site administrator training that is tailored to NIH user groups and their tasks. •· Vendor will provide training on any changes or upgrades that are done to System. Provide references to additional documentation or online sources •· Please describe your Software and Hardware support model. •· Please list at least three different references where your software is currently being used. •d. Anticipated period of performance. The period of performance is expected to be for a base period of one (1) year with four (4) year option periods. •e. Other important considerations. Interested, qualified small business organizations shall submit a detailed capability statement that clearly articulates the company's ability to meet the requirements described above, or offer professional/corporate opinions about the difficulty and/or feasibility of the proposed requirements, including possible solutions and approaches that may currently exist in the marketplace or innovative ideas and concepts for consideration. Vendors must fill out the attached POS Checklist to be considered for this requirement. •f. Capability statement /information sought. •(i) As part of their capability statement submittal, respondents must demonstrate how they can satisfy ALL of the following requirements to be considered: • Provide your company's corporate experience. Include number of years providing these products and services at scale and whether for the Government or private sector. • List prior completed projects of similar nature. Give examples of prior completed Government contracts, references, and other related information; • Provide proposed delivery schedule for POS equipment delivery, setup, and training of Government personnel, and rough order of magnitude of the effort or time that may be required for completion of the work. • Supply DUNS number, organization name, address, point of contact, and size and type of business (e.g., 8(a), HUBZone, etc) pursuant to the applicable NAICS code; • Provide any other information that may be helpful to the Government in developing its acquisition requirements. (ii) Capability statements shall demonstrate a clear understanding of all tasks specified above. Interested qualified small business organizations must submit a tailored capability statement for this requirement not to exceed 25 pages or less including all attachments, resumes, charts, etc.(single spaced, 12 point font minimum), demonstrating their ability to supply the services described above. Respondents should also include any other information that may be helpful in developing or finalizing the acquisition requirements. Provide a cover page, title, table of contents and executive summary. All proprietary information should be marked as such. The NAICS Code for this requirement is 334118 (POS Terminals Manufacturing). If your business does not qualify as a small business under this code, you should NOT submit a response to this notice. Responses must reference the sources sought number HHS-NIH-OD-OLAO-SBSS-14-015 and include the following: (1) Name and Address of the organization (2) Size and Type of business, applicable NAICS code 334118. Also indicate the socioeconomic status of the company, i.e., small business concern, 8(a), HUBZone, etc. and provide business certification, if any (3) Point of Contact with name, title, phone, fax and email (4) DUNS number. (iii) All information submitted in response to this annoucement must be received on or before the closing date of October 17, 2014 at 1 P.M. EST. (iv) Emailed responses are authorized (either in Microsoft word or PDF), but it is up to the vendor to ensure that the email is received by the government. Responses by Facsimile (FAX) and hard copies WILL NOT be accepted. All questions and/or comments must be in writing and may be emailed to O. Joy Ajao at ajaooj@mail.nih.gov. "Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. Confidentiality: No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s)."
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/NIH/OLAO/HHS-NIH-OD-OLAO-SBSS-14-015/listing.html)
- Place of Performance
- Address: NIH Main Campus, 9000 Rockville Pike, Bethesda, Maryland, 20892, United States
- Zip Code: 20892
- Zip Code: 20892
- Record
- SN03552091-W 20141018/141016234928-488bc6ca934ffc8ef074b435610deab0 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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