DOCUMENT
R -- Customer Relationship Management Program Support - Attachment
- Notice Date
- 9/2/2014
- Notice Type
- Attachment
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
- ZIP Code
- 07724
- Solicitation Number
- VA11814R0604
- Response Due
- 9/16/2014
- Archive Date
- 11/15/2014
- Point of Contact
- Brandon Caltabilota
- E-Mail Address
-
5-1114<br
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested. This solicitation, VA118-14-R-0604, is being issued as a Request for Proposal (RFP) from the Department of Veterans Affairs (VA), Office of Acquisition and Operations, Technology Acquisition Center. The solicitation document and incorporated provisions and clauses are those in effect through the Federal Acquisition Circular 2005-48 effective January 31, 2011 and the latest version of the VA Acquisition Regulation supplement. This RFP is issued as a total service-disabled Veteran-owned small business set-aside, for the procurement of management support services that will support the programmatic and administrative efforts of the Customer Relationship Management (CRM) office and its associated program areas. At a high level, the Contractor shall provide CRM with the expertise and knowledge base to support the CRM program areas and evolving future requirements necessary to accomplish Office of Information and Technology Strategic Objective 3.1 utilizing the American Customer Satisfaction Index methodology. The North American Industry Classification System Code applicable to this action is 541611. Questions and responses regarding this combined synopsis/solicitation shall be directed to Brandon Caltabilota, Contract Specialist at Brandon.Caltabilota@va.gov and Charles Ross, Contracting Officer, at Charles.Ross@va.gov with the subject line as the solicitation number, VA118-14-R-0604. Please see attached solicitation.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/ee12c748f32fb85f631846f90ba0bf4f)
- Document(s)
- Attachment
- File Name: VA118-14-R-0604 VA118-14-R-0604_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1609282&FileName=VA118-14-R-0604-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1609282&FileName=VA118-14-R-0604-000.docx
- File Name: VA118-14-R-0604 VA118-14-R-0604.pdf (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1609283&FileName=VA118-14-R-0604-001.pdf)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1609283&FileName=VA118-14-R-0604-001.pdf
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA118-14-R-0604 VA118-14-R-0604_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1609282&FileName=VA118-14-R-0604-000.docx)
- Record
- SN03491512-W 20140904/140902235021-ee12c748f32fb85f631846f90ba0bf4f (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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