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FBO DAILY - FEDBIZOPPS ISSUE OF JULY 20, 2014 FBO #4621
DOCUMENT

H -- VBA Veterans Claims Intake Program (VCIP) Independent Verification and Validation (IV&V) Bridge Contract - Justification and Approval (J&A)

Notice Date

7/18/2014
 

Notice Type

Justification and Approval (J&A)
 

NAICS

541614 — Process, Physical Distribution, and Logistics Consulting Services
 

Contracting Office

Strategic Acquisition Center - Frederick;Department of Veterans Affairs;321 Ballenger Center Drive, Suite 125;Frederick MD 21703
 

ZIP Code

21703
 

Solicitation Number

VA119A14R0376
 

Archive Date

8/8/2014
 

Point of Contact

Lora Gross
 

E-Mail Address

2-3491<br
 

Small Business Set-Aside

N/A
 

Award Number

VA119A-14-C-0022
 

Award Date

7/9/2014
 

Description

The fundamental mission of the Veterans Benefits Administration (VBA) is to provide Veterans, service members and their families the benefits they have earned through their military service to the United States. VBA accomplishes its mission by delivering client-centered, personalized services that help Veterans readjust to civilian life and enhance their well-being. The Department of Veterans Affairs (VA) has developed the Veterans Benefits Management System (VBMS), a paperless claims processing system that will greatly decrease the time required to establish, develop, rate, and pay claims. The VBMS document repository stores and manages Veterans' electronic folders (eFolders), which will replace the paper folders in use today. Though efforts are underway to enable and encourage VBA's stakeholders to electronically submit claim-related source material, VBA currently maintains a large quantity of paper folders and will continue to receive physical documents, although at a reduced amount over time. To fill the VBMS document repository and eliminate the direct use of paper folders and physical documents in its claims process, VBA has embarked on one of the most ambitious and large-scale document conversion efforts ever undertaken by the US Government. Primarily, this effort consists of imaging claims-related paper source materials into a Portable Document Format (PDF) file, capturing and associating limited metadata with the PDF file and uploading it into the VBMS repository. In addition to imaging paper source material, VBA is also converting other source materials found in Veterans files, including microfilm, microfiche, and files stored on CDs, DVDs and flash memory devices. While document conversion is not an exceptionally complex process, the consequences for VBA of low quality images and inaccurate document identification are severe. First and foremost, poorly converted source materials can lead VBA staff to make incorrect decisions regarding Veteran eligibility and entitlement for monetary and non-monetary benefits. Making an incorrect decision for a Veteran can affect the remainder of his or her life. Beyond this, VBA's paperless future requires that its VBMS document repository have sufficient quality to be an accepted standard of record for storage of Veteran information. If this quality is not met, VBA's plans to use paperless processing to serve Veterans more efficiently would be severely hampered. The independent verification and validation (IV&V) contractor shall provide VBA with quality assurance (QA) surveillance services to provide confidence that the DCS vendors' QA and quality control (QC) processes and plans will result in deliverables (images and data) meeting VBA quality requirements. In addition to providing VBA with confidence that the DCS vendors are supplying VBA with quality images and data, the QA surveillance and QC reviews will provide VBA with data for internal and external reporting as well as documentation for system of records purposes. Veterans Affairs has awarded a contract to Axiom Corporation for IV&V for document conversion services.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/AFMLOVASS/VASSMD/VA119A14R0376/listing.html)
 

Document(s)

Justification and Approval (J&A)
 

File Name: VA119A-14-C-0022 VA119A-14-C-0022_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1507174&FileName=VA119A-14-C-0022-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1507174&FileName=VA119A-14-C-0022-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN03431025-W 20140720/140718235504-94e2ddb6f1f7588eb1faccea6e90e22e (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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