SOURCES SOUGHT
49 -- Request for maintenance for the MEDDAC Avaya Call Management System (CMS), Witness and Verint server.
- Notice Date
- 6/12/2014
- Notice Type
- Sources Sought
- NAICS
- 541511
— Custom Computer Programming Services
- Contracting Office
- MICC - Fort Stewart, Directorate of Contracting, 976 William H Wilson Ave, Ste 100, Fort Stewart, GA 31314-3322
- ZIP Code
- 31314-3322
- Solicitation Number
- W9124M14Q3573
- Response Due
- 6/17/2014
- Archive Date
- 8/11/2014
- Point of Contact
- TATJANA M. FISHER, 912-767-9504
- E-Mail Address
-
MICC - Fort Stewart
(tatjana.m.fisher@us.army.mil)
- Small Business Set-Aside
- N/A
- Description
- The services and hardware provide cirtical support to the Call Center and clinical functions within the MEDDAC.The Verint and Witness servers record and maintain conversations that are used for training and management purposes. The CMS provides the Call center and clinics with vectoring, reporting and mangement of calls in order to optimize operations and patient appointing.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/1630ccb54224eef2aa009de8ff2681c7)
- Place of Performance
- Address: MICC - Fort Stewart Directorate of Contracting, 976 William H Wilson Ave, Ste 100 Fort Stewart GA
- Zip Code: 31314-3322
- Zip Code: 31314-3322
- Record
- SN03394062-W 20140614/140612235435-1630ccb54224eef2aa009de8ff2681c7 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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