SOLICITATION NOTICE
D -- Dell Enterprise Wide Contract (EWC) maintenance support - Justification and Approval (J&A)
- Notice Date
- 3/10/2014
- Notice Type
- Justification and Approval (J&A)
- NAICS
- 511210
— Software Publishers
- Contracting Office
- HQ USAINSCOM, Directorate of Contracting, ATTN: IAPC-DOC, 8825 Beulah Street, Fort Belvoir, VA 22060-5246
- ZIP Code
- 22060-5246
- Solicitation Number
- W911W4-14-CHESS
- Archive Date
- 4/9/2014
- Point of Contact
- Matthew Klink, 703-428-4367
- E-Mail Address
-
HQ USAINSCOM, Directorate of Contracting
(matthew.r.klink.civ@mail.mil)
- Small Business Set-Aside
- N/A
- Award Number
- W91QUZ-07-D-0006-YJ28
- Award Date
- 2/21/2014
- Description
- J&A DELL Enterprise Wide Contract Maintenance ARCYBER. DELL Enterprise less than br greater than Wide Contract DELL provided maintenance to support Dell Equipment. Product Service Dates: 1 Jan 2014 to 31Dec 2014. Secured Disk-KYHD. Gold 24x7 w.4hr Response Support, less than br greater than ND+GTS+CC, Next Day, Silver 4hr/5x10, ND+CC+GTS; all with Dell less than br greater than Authorized Parts. Platinum Coverage: EPRO (Platinum) - Dedicated Service less than br greater than Delivery Manager (SDM) with on-site visits = Designated escalation path-you less than br greater than determine the severity of your situation - Fast Track parts dispatch included - less than br greater than ITSMr assessment for benchmarking creating customized support plan - Proactive less than br greater than maitnenance with monthly reporting - Collaborative Support for Hardware & less than br greater than Software - 24x7 Expert Center Phone and Online Support
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USA/INSCOM/DASC01/W911W4-14-CHESS/listing.html)
- Record
- SN03306259-W 20140312/140310234545-9f87e366766c6720c552de62fc11897d (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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