DOCUMENT
U -- Patient Centered Care (PCC) New Employee Orientation (NEO) Onboarding Program - Attachment
- Notice Date
- 8/23/2013
- Notice Type
- Attachment
- NAICS
- 611430
— Professional and Management Development Training
- Contracting Office
- Department of Veterans Affairs;Orlando VA Medical Center;5201 Raymond Street;Orlando FL 32803
- ZIP Code
- 32803
- Solicitation Number
- VA24813Q2641
- Response Due
- 8/28/2013
- Archive Date
- 10/27/2013
- Point of Contact
- Lisa John
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- The Department of Veterans Affairs, Orlando, FL (OVAMC) seeks to negotiate a contract to develop and implement a PATIENT CENTERED CARE (PCC) NEW EMPLOYEE ORIENTATION (NEO) NEW HIRE ONBOARDING PROGRAM. The federal government, the Department of Veterans Affairs and the Veterans Health Administration are engaged in critical organization-wide initiatives to fulfill public service missions while reducing costs to US taxpayers. The Orlando VA Medical Center has aggressively engaged this mandate by authorizing a series of strategic priorities to better serve Veteran patients while ensuring organizational capabilities and efficiency. This requested work focuses on Customer Service development and prepares each new employee (clinical and non-clinical) to deliver care that is personalized, proactive and patient-driven by developing an effective workplace environment through the implementation of a comprehensive Customer Service development program. The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary to develop and implement the program in accordance with the attached statement of work. The VA's is soliciting quotes on a competitive basis under RFP VA248-13-Q-2641 in accordance with all terms, conditions, clauses, specifications and schedules of this solicitation. The VA anticipates awarding a Firm Fixed Price contract from this solicitation for the Central Florida Veterans Health Care System. The solicitation will be conducted in accordance with Federal Acquisition Regulations (FAR) Part 13. This solicitation is intended for use by the corporate Orlando VA Medical Center. The contractor shall provide services by developing and implementing a Patient Centered Care (PCC) New Employee Orientation (NEO) New Hire Onboarding Program for the Department of Veterans Affairs (VA) Orlando VA Medical Center. This is a commercial acquisition. The solicitation is a request for quote and is being issued as a 100% Service Disabled Veteran Owned Small Business set aside with a primary North American Industry Classification System (NAICS) of 611430 and a size standard of $10M.The All responses shall be submitted electronically not later than (NLT) 10:00AM, EST, 28 August 2013 to Lisa John, by Email address to Lisa.John@va.gov. If you have further questions or need additional information, please contact Lisa John at Lisa.John@va.gov.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/OrVAMC/Or675VAMC/VA24813Q2641/listing.html)
- Document(s)
- Attachment
- File Name: VA248-13-Q-2641 VA248-13-Q-2641.pdf (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=966555&FileName=VA248-13-Q-2641-000.pdf)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=966555&FileName=VA248-13-Q-2641-000.pdf
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA248-13-Q-2641 VA248-13-Q-2641.pdf (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=966555&FileName=VA248-13-Q-2641-000.pdf)
- Place of Performance
- Address: Department Of Veterans Affairs;Orlando VAMC;5201 Raymond Street;Orlando, FL 32803
- Zip Code: 32803
- Zip Code: 32803
- Record
- SN03160742-W 20130825/130823235919-b97d21d2255fe83a48c65ebca50694a0 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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