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FBO DAILY - FEDBIZOPPS ISSUE OF FEBRUARY 02, 2013 FBO #4088
DOCUMENT

H -- VBA Independent Verification and Validation (IV&V) For Document Conversion Services (DCS) Veterans Claims Intake Program (VCIP) - Attachment

Notice Date
1/31/2013
 
Notice Type
Attachment
 
NAICS
541614 — Process, Physical Distribution, and Logistics Consulting Services
 
Contracting Office
Acquisition Service- Frederick;Department of Veterans Affairs;8490 Progress Drive, Suite 100;Frederick MD 21701
 
ZIP Code
21701
 
Solicitation Number
VA79813R0031
 
Archive Date
3/19/2013
 
Point of Contact
Lora Gross, Contract Specialist
 
E-Mail Address
Boughner,
 
Small Business Set-Aside
Service-Disabled Veteran-Owned Small Business
 
Award Number
VA798-13-C-0007
 
Award Date
1/18/2013
 
Awardee
AXIOM CORPORATION;425 MABRY PLACE NE;ATLANTA;GA;303191098
 
Award Amount
$1,582,492.10
 
Description
The fundamental mission of the Veterans Benefits Administration (VBA) is to provide Veterans, service members and their families the benefits they have earned through their military service to the United States. VBA accomplishes its mission by delivering client-centered, personalized services that help Veterans readjust to civilian life and enhance their well-being. The Department of Veterans Affairs (VA) has developed the Veterans Benefits Management System (VBMS), a paperless claims processing system that will greatly decrease the time required to establish, develop, rate, and pay claims. The VBMS document repository stores and manages Veterans' electronic folders (eFolders), which will replace the paper folders in use today. Though efforts are underway to enable and encourage VBA's stakeholders to electronically submit claim-related source material, VBA currently maintains a large quantity of paper folders and will continue to receive physical documents, although at a reduced amount over time. To fill the VBMS document repository and eliminate the direct use of paper folders and physical documents in its claims process, VBA has embarked on one of the most ambitious and large-scale document conversion efforts ever undertaken by the US Government. Primarily, this effort consists of imaging claims-related paper source materials into a Portable Document Format (PDF) file, capturing and associating limited metadata with the PDF file and uploading it into the VBMS repository. In addition to imaging paper source material, VBA is also converting other source materials found in Veterans files, including microfilm, microfiche, and files stored on CDs, DVDs and flash memory devices. While document conversion is not an exceptionally complex process, the consequences for VBA of low quality images and inaccurate document identification are severe. First and foremost, poorly converted source materials can lead VBA staff to make incorrect decisions regarding Veteran eligibility and entitlement for monetary and non-monetary benefits. Making an incorrect decision for a Veteran can affect the remainder of his or her life. Beyond this, VBA's paperless future requires that its VBMS document repository have sufficient quality to be an accepted standard of record for storage of Veteran information. If this quality is not met, VBA's plans to use paperless processing to serve Veterans more efficiently would be severely hampered. The independent verification and validation (IV&V) contractor shall provide VBA with quality assurance (QA) surveillance services to provide confidence that the DCS vendors' QA and quality control (QC) processes and plans will result in deliverables (images and data) meeting VBA quality requirements. In addition to providing VBA with confidence that the DCS vendors are supplying VBA with quality images and data, the QA surveillance and QC reviews will provide VBA with data for internal and external reporting as well as documentation for system of records purposes. Veterans Affairs has awarded a contract to Axiom Corporation for IV&V for document conversion services.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/AFMLOVASS/VASSMD/Awards/VA798-13-C-0007.html)
 
Document(s)
Attachment
 
File Name: VA798-13-C-0007 VA798-13-C-0007_2.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=602345&FileName=VA798-13-C-0007-000.docx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=602345&FileName=VA798-13-C-0007-000.docx

 
Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 
Record
SN02977104-W 20130202/130131234759-58406b595bcf48f2ff0f2fc204cc79a0 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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