SOURCES SOUGHT
D -- SSA Video Broadcast Management System (VBMS) - Draft Statement of Work Documents
- Notice Date
- 12/18/2012
- Notice Type
- Sources Sought
- NAICS
- 517919
— All Other Telecommunications
- Contracting Office
- Social Security Administration, Office of Budget, Finance, and Management, Office of Acquisition and Grants, 1st Floor, Rear Entrance, 7111 Security Blvd., Baltimore, Maryland, 21244
- ZIP Code
- 21244
- Solicitation Number
- SSA-RFI-13-VBMS
- Point of Contact
- Christopher D Mettee, Phone: 410-965-9486
- E-Mail Address
-
christopher.mettee@ssa.gov
(christopher.mettee@ssa.gov)
- Small Business Set-Aside
- N/A
- Description
- Draft VMBS Pricing Table Draft Attachment 2 - Drawings Draft Attachment 1 - Inventory Information Draft Statement of Work The Social Security Administration (SSA), Office of Acquisition and Grants (OAG), in conjunction with its customer, the Office of Telecommunications and Systems Operations (OTSO) Division of Integrated Telecommunication Management (DITM), is currently performing market research to determine the availability of sources to provide a VBMS solution to the agency. We are looking for sources capable of providing maintenance on the current and future infrastructure, support, and expansion of the agency's VBMS infrastructure. VBMS extends through every aspect of visual communication between the Agency, its personnel, and its customers. Moreover, VBMS facilitates internal visual communications between SSA locations over a wide geographic area. Specifically, VBMS consists of five separate systems, including: • Interactive Video Teletraining (IVT): A distance-learning tool that transforms the traditional classroom into a distance-learning classroom, using video, audio, and data communications. IVT enables a centrally-located instructor to communicate with each student regardless of the student's geographic location. • Visual Communications Control Center (VCCC): The VCCC acts as the support desk for all hardware and software that receives, monitors, tracks, records, and resolves technical issues related to VBMS. • Audio/Video (AV) Monitoring Walls: The Agency uses its AV Monitoring Walls within its 24x7 Enterprise Operations Control Center for centralized network and application monitoring of critical systems used throughout the Agency. • High Definition (HD) Broadcast Studio: Provides emergency, public information, news releases, and taped broadcasts as determined by the agency's executive staff for dissemination to agency personnel and the Public. • Social Security Television (SSTV): A specialized form of broadcasting where the Agency streams multimedia content for display in the reception areas of Agency field offices. Further, SSTV support the Visitor Intake Process to inform the Public of the waiting lines at field offices. There are two predominant functional areas under the contract. First, we require maintenance, management, and support on the Agency's existing and future VBMS infrastructure. This infrastructure consists of over 1,200 different types of equipment, from digital monitors and camera devices to network storage and communications equipment. The agency possesses over 30,000 pieces of equipment and over 2,000 software licenses spanning over 1,700 locations within the United States and its territories. Maintenance includes onsite support predominantly from 7:30 a.m. to 6:00 p.m. local time, with a two-business day return-to-service time, and in some cases emergency replacement within 8 business hours. This support also includes quarterly preventative maintenance. Moreover, as part of this service, the contractor must staff the VCCC to provide troubleshooting; local repair of equipment; customer service; and overall management of the nationwide VBMS network. Maintenance and support currently represents the most significant functional area under this requirement. Second, we are looking to possibly expand and/or replace our VMBS infrastructure with state-of-the-art equipment to meet the agency's telecommunication needs, for example, initiatives to upgrade to high definition. We attached a draft Statement of Work to this notification that better explains our requirements. Please note that this Statement of Work may reference documents, attachments, and sections that we have not included. Further, the Statement of Work and other documents are not final and may be subject to change. We request information from businesses that believe they have a bona-fide capability to meet the Agency's VMBS requirements. Specifically, interested firms should submit the following information: 1) General Information: Include the company name, address, point of contact name, point of contact number, DUNS Number, business size status for the indicated NAICS code. 2) Capabilities: In two pages or less, provide an explanation for how your firm has the capability and experience to support the Agency's present VBMS infrastructure nationwide, and the ability to expand and upgrade VBMS equipment. Include details of how you provided similar services to Federal Government clients (include contract number, date of award, dollar value, and explanation of how support relates to the potential requirements stipulated within this notice). 3) Documentation Comments: Provide any comments or suggestions to the current Statement of Work and related documentation. Identify any areas that appear ambiguous or otherwise unclear. In reviewing the pricing table, identify any issues that prevented completion. 4) Availability of Services through Existing Contracts: We presently believe that due to the scope of this acquisition; the number and variation in the types of equipment required; and the unique terms and conditions (such as the need to establish a Blanket Purchase Agreement or Indefinite Delivery/Indefinite Quantity Contract over a seven-year period), that an existing Government-Wide Acquisition Contract (GWAC) may not be a good fit for this potential requirement. Identify if your firm believes that a GWAC exists that could meet these requirements. If so, provide specific details that could assist the Agency evaluate the identified source of supply. Interested sources that believe they have the bona fide capability to perform these services should submit a detailed statement of their solution, in writing, to Christopher Mettee, Contracting Officer, Division of Information Technology Support Services, 7111 Security Boulevard, First Floor Rear Entrance, Baltimore, MD 21244. In addition, SSA will accept responses submitted electronically via email at Christopher.Mettee@ssa.gov. Facsimile responses are not acceptable. Please reference SSA-RFI-13-VBMIS in the email subject line. SSA must receive all responses by 5:00 p.m. Eastern Time on December 27, 2012. Synopsis Terms and Conditions: • This is a sources sought announcement, a market survey for written information only. • This is not a solicitation announcement for proposals and the Government will not award a contract from this announcement. • The Government will not reimburse for any costs associated with providing information in response to this announcement or any follow-up information requests. • The Government will not accept any telephone calls, or requests for a bid package or solicitation. There is no bid package or solicitation. • In order to protect the procurement integrity of any future procurement, if any, that may arise from this announcement; the Government will not give information regarding the technical point of contact. • The Government will not make appointments for presentations. This synopsis is for planning purposes only, not a commitment by the Government. • The Government will use responses to this sources sought/market research notice to make appropriate acquisition decisions.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/SSA/DCFIAM/OAG/SSA-RFI-13-VBMS/listing.html)
- Place of Performance
- Address: Nationwide, United States
- Record
- SN02951098-W 20121220/121218234428-1d389bc1a5ec1d52bf50165e6ec767fe (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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