MODIFICATION
D -- Software as a Service (SaaS) for Reporting Incidents of Work Related Accidents and Illnesses and for Performing Workers Compensation Case Management
- Notice Date
- 11/15/2012
- Notice Type
- Modification/Amendment
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of Agriculture, Forest Service, WO-AQM IT Support, Albuquerque Service Center, Pan American Bldg, Suite 200, 101 B Sun Ave NE, Albuquerque, New Mexico, 87109, United States
- ZIP Code
- 87109
- Solicitation Number
- WOAQMITRFI005
- Archive Date
- 12/13/2012
- Point of Contact
- Brendell J. Gallegos, Phone: 5055637241, Lawrence Herbert, Phone: 703-605-4857
- E-Mail Address
-
bgallegos@fs.fed.us, lawrenceeherbert@fs.fed.us
(bgallegos@fs.fed.us, lawrenceeherbert@fs.fed.us)
- Small Business Set-Aside
- N/A
- Description
- SUMMARY OF REQUESTED INFORMATION. FS is not seeking elaborate replies, but rather concise, meaningful responses from vendors with reporting incidents of work related accidents and illnesses and performing workers' compensation case management. In 15 single-sided 8.5" x 11" pages or less (title page or table of contents do not count against the page count), vendors are requested to provide the following information: 1. Company Information a. Name, address and DUNS b. Current contract vehicles (such as GSA Schedules, GWACs, etc) with help desk services within scope c. Number of contracts for 1) government and 2) commercial services of similar scope, size and complexity in the last three years d. Indicate whether they are/are not a small business, a small disadvantaged business, 8(a), hub-zone certified, woman-owned, or Historically Black College or University Minority Institution. 2. Describe the capabilities, features and benefits of your support solution, paying special attention to new capabilities/features that go beyond a "standard solution. 3. Describe your platform and its capabilities in knowledge management, web interfaces, data collection, reporting (user-friendly real-time, canned, ad hoc, etc) and other features. 4. How much of the platform is already developed vs what will require customization? 5. Currently, "RightNow" and "Remedy" platforms are used. How would you transition the data for reuse in your tool? 6. Because of the nature of FS work, please describe features of the solution that address mobility issues. 7. What pricing approaches have been used in your contracts? Please also comment on the advantages/disadvantages of those approaches. 8. What performance standards are used in current contracts held by your company? 9. What incentives, if any, are used in your current contracts and comment on the successfulness of those incentives. 10. Provide three references for contracts within the past three years. References should include: a. Customer b. Name, phone number and email address for the customer's program manager c. Contract Name d. Contract Number e. Contract Value f. Contract type (if a hybrid contract, identify specific tasks that were fixed price versus labor hour) g. Brief description of services, including information such as number of FTE and any other information you can provide h. If a transition period existed, note the length of the transition period, the sufficiency of the transition period and any recommended transition best practices from previous experiences. 11. Any additional information that may be helpful to the FS for a Performance Work Statement. 5. SUBMISSION INFORMATION. All responses shall be organized according to and address each item of paragraph 4 above, and shall be provided electronically in Word or PDF to Mr. Brendell Gallegos at bgallegos@fs.fed.us. All responses must be submitted via email by 5pm ET on November 28, 2012.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USDA/FS/WOAQMITS/WOAQMITRFI005/listing.html)
- Record
- SN02931880-W 20121117/121115235155-45d2174d28451e19ec43a0254cd32516 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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