AWARD
D -- Microsoft Premier HQ0423-13-C-0001
- Notice Date
- 10/15/2012
- Notice Type
- Award Notice
- Contracting Office
- Other Defense Agencies, Defense Finance and Accounting Service, Contract Services Directorate, Columbus, 3990 East Broad Street, Bldg #21, Room 2B218, Columbus, Ohio, 43218
- ZIP Code
- 43218
- Archive Date
- 10/27/2012
- Point of Contact
- Laura B. Cherryholmes, Phone: 6147012748, Gerald P. Lane, Phone: 614-701-2769
- E-Mail Address
-
Laura.Cherryholmes@dfas.mil, gerald.lane@dfas.mil
(Laura.Cherryholmes@dfas.mil, gerald.lane@dfas.mil)
- Small Business Set-Aside
- N/A
- Award Number
- HQ0423-13-C-0001
- Award Date
- 10/12/2012
- Awardee
- Microsoft Corporation SITZ IN Redmond Co
- Award Amount
- 385,838.00
- Description
- The current requirement is for a renewal of Microsoft support services for the DFAS ELAN Engineering Team (EPET). EPET is responsible for setting standards, developing new architectures and testing new equipment across all DFAS locations. The period of performance will be 1 October 2012 through 30 September 2013. This requirement supports Microsoft operating systems and MS Office products, which are Department of Defense (DoD) standards used throughout the agency. Microsoft Premier Support (MPS) is a "Pre-Packaged" firm fixed price service. MPS for the Enterprise is designed to help large enterprise customers to successfully develop, deploy, and manage business systems built around a broad range of high-quality Microsoft solutions for the server and the desktop. It provides a proactive account managed relationship, personalized technical services and fast, expert resolution of technical issues for all Microsoft products any time of the day or night. Premier Support provides a comprehensive suite of services focusing on four key areas of customer needs: • Account Management - Personal account management and advocacy within Microsoft to ensure Premier Support meets the unique needs of your enterprise. • Proactive Services - Planning and skills transfer services aimed at reducing systems management and support costs by helping to prevent problems before they happen. • Premier Online Support - Extensive information services to ensure your staff remains current on technology issues and products. • Responsive Services - Fast, accurate solutions to operational problems around the clock.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/ODA/DFAS/Columbus/Awards/HQ0423-13-C-0001.html)
- Record
- SN02913656-W 20121017/121015234003-ad5adce4456b3a34e771b2c5b3be3cee (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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