SOLICITATION NOTICE
D -- Women's Bureau Information System Upgrade
- Notice Date
- 9/14/2012
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of Labor, Office of the Assistant Secretary for Administration and Management, Procurement Services Center, S-4306 200 Constitution Avenue, NW, Washington, District of Columbia, 20210-0001, United States
- ZIP Code
- 20210-0001
- Solicitation Number
- DOL121RQ21572
- Point of Contact
- Keith L. Rhodia, Phone: 2026937195
- E-Mail Address
-
rhodia.keith.l@dol.gov
(rhodia.keith.l@dol.gov)
- Small Business Set-Aside
- N/A
- Description
- RFQ: DOL121RQ21572 This is a combined synopsis/solicitation for a commercial service prepared in accordance with the format in Federal Acquisition Regulations (FAR) Part 12.6 and (FAR) Part 13 as supplemented with additional information included with this notice. This announcement constitutes the only solicitation and a written solicitation will not be issued. Firm fixed-price offers are requested under this Request for Quotation (RFQ). This document incorporates provisions and clauses in effect through Federal Acquisition Circular (FAC) 2005-61. This requirement is being solicited as a full and open competition. The Product Service Code is D314, and the NAICS code is 541512. The small business size standard is 5,200,000. REQUIREMENT: The United States Depart of Labor Office of Employment and Women's Bureau Information System Upgrade. Upgrade of the Women's Bureau Information System (WBIS) 1.0 BACKGROUND The Department of Labor's Women's Bureau was created by law in 1920 to formulate standards and policies to promote the welfare of wage-earning women, improve their working conditions, increase their efficiency, and advance their opportunities for profitable employment. Women in the workforce are vital to the nation's economic security. The Women's Bureau develops policies and standards and conducts inquiries to safeguard the interests of working women; to advocate for their equality and economic security for themselves and their families; and to promote quality work environments. The Women's Bureau aims to empower all working women to achieve economic security. 1.1 Women's Bureau Information System (WBIS) In 2002, the Women's Bureau developed the Women's Bureau Information System, to improve its data collection, management and reporting capabilities. WBIS allows WB national and regional offices to enter, store, manage and access non-sensitive data about projects and/or events, participants and stakeholders. For example, contact information in WBIS is accessible by a combination of locations, organization type, issue, or subject area. (Information collected includes public information about businesses, organizations or public entities, and contact information voluntarily submitted by individuals by way of program participation, event registration, or may be unsolicited.) 1.2 WBIS in its current form allows WB to:  Search data by a variety of fields  Export data search results to Microsoft Excel  Create, edit, save and print reports  Add and update program and issue codes  Track outreach activities and stakeholder meetings  Track dissemination of WB publications  Track and manage customer interaction history  Export data for mailings and correspondence WBIS was also designed to store and access information and reports regarding the agency's strategic plan performance results, but this function is not currently usable. 2.0 SCOPE OF WORK The WB is seeking professional services to upgrade WBIS. This will consist of analyzing, designing, evaluating, and testing of the system to ensure that it is usable. 2.1 The scope of the project will include: a) Developing requirements definitions and documentation; b) Assuring data integrity and validation and cleaning; c) Advanced data analysis and system assessments; d) Coordination with DOL/WB contractors and personnel to create a seamless interface with WBIS and other software solutions currently in use by the agency (e.g., egovdelivery.com, Microsoft Outlook, etc.); e) DOL Office of the Chief Information Officer required security system documentation; f) Update of existing user guide and system documentation; g) Programming updates to achieve agency objectives; h) Ongoing support and consultation to ensure that the design, layout, and organization of the site are intuitive and user-friendly. The contractor will coordinate with WB/DOL personnel for integration of WBIS data with other products and software. 2.2 The objectives of this effort are to allow WB staff to: a) More effectively capture, store and access data related to its programs and outreach activities; b) Maintain up-to-date and quality data, including eliminating dupes and global search and replace functions; c) Improve executive level reporting; d) Create ad-hoc reports as needed; e) Use WBIS to interface with agency's email communications software; and f) Use WBIS to interface with performance management software which the agency plans to implement in FY 2013 to track the agency's efforts, outcomes and results. 3.0 TASKS The contractor responsibilities include the following tasks: 3.1 Task 1: Develop a Work Plan The contractor shall prepare a work plan that includes: a detailed study design plan or work breakdown structures (WBS) along with a timeline linking tasks and deliverables to specific dates; a list of the steps and the technical approach to project tasks; discussion of contents of each deliverable; and a management plan for the performance of the work. The work plan will include a clear articulation of the objectives of the study. The Contracting Officer's Representative (COR) and other designated WB staff shall review the detailed work plan and provide comments to the contractor, and the final work plan will be approved by the COR. 3.2 Task 2: Kick-off Meeting The contractor shall initiate a meeting with the COR and other designated WB staff to discuss the project goals, objectives, tasks and timelines in order to ensure efficient coordination of all activities, management of labor and material resources. 3.2.1 WB will coordinate a meeting of the contractor with additional WB contractors in preparation for documentation of needs assessments related to using WBIS data to interface with additional agency software. 3.3 Task 3: Assessment of WBIS The contractor shall document its findings and recommendations for improved design in a usability testing report. The contractor shall initiate and participate in a working group to assess WB requirements for an upgrade of the current WBIS system capabilities. The contractor shall document its findings and recommendations in a written report. 3.4 Task 4: System Security Accreditation The contractor shall prepare all necessary System Security Accreditation documentation required by DOL the Office of the Chief Information Officer. 3.5 Task 5: WBIS 3.0 Prototype Demonstration The contractor shall demo the WBIS 3.0 pilot to the COR and designated WB staff. The contractor shall incorporate feedback, as needed. 3.6 Task 6: WBIS 3.0 Upgrade The contractor shall upgrade WBIS from 2.0 to 3.0 based on WB requirements. The contractor shall incorporate and respond to feedback. The contractor shall conduct usability testing of the redesigned WBIS 3.0 system to assess measurable improvements. 3.7 Task 7: User Guide The contractor shall develop a comprehensive user guide that provides technical specifications and key application information to use and manage the upgraded software. The document shall also include hardware configuration, software installation, and all other components vital to the functionality of the system. 3.8 Task 8: Progress Reports The contractor shall prepare and submit monthly written progress reports to the COR by the last calendar of the month. The progress report shall contain, at a minimum, the following items: a) A summary of progress made during the month for each task. b) A summary of planned activities to be conducted during the next month on each task. c) A description of major difficulties that have been encountered which may delay task completion and statements of the steps to be taken to solve the problem. d) A summary of outstanding items needed from WB e) A summary of the extent to which the project is on schedule 3.9 Task 9: Ongoing Support The contractor shall provide ongoing support and consultation to ensure that the design, layout, and organization of the system are intuitive and user-friendly. 4.0 PERIOD OF PERFORMANCE The period of performance shall be twelve (12) months from the effective date of the contract. 5.0 QUALITY CONTROL The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this SOW. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's quality control program is the means to assure that the work complies with the requirement of the contract. The Quality Control (QC) Plan is to be delivered with the contractors' proposal. After acceptance of the quality control plan the contractor shall receive the Contracting Officer's acceptance in writing of any proposed changes to the QC plan. 6.0 RECOGNIZED HOLIDAYS The contractor is not required to perform services on the following holidays: New Year's Day Labor Day Martin Luther King Jr.'s Birthday Columbus Day Presidents' Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day 7.0 HOURS OF OPERATION The contractor is responsible for conducting business, between the hours of 8:00 am to 5:00 pm, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the Government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential. 8.0 PLACE OF PERFORMANCE The work to be performed under this contract will be performed at the contractor's place of business or at: U.S. Department of Labor Frances Perkins Building 200 Constitution Avenue, NW Washington, DC 20210 9.0 TYPE OF CONTRACT The Government anticipates award of a firm fixed-price contract. 9.1 Contractor employees shall be paid at the labor rate(s) designated within the contract's budget. In no event shall an individual be assigned or billed at a labor rate higher than that for which he/she has been contractually approved. The labor rates shall not be adjusted without the written approval of the Contracting Officer. 10.0 PRIVACY Portions of information disclosed during the performance of this contract are protected by the provisions of the Privacy Act of 1974; therefore, all personnel assigned to this contract are required to take proper precautions to protect the information from disclosure. 11.0 OWNERSHIP All products and deliverables developed under this contract are the sole joint property of the Women's Bureau and the U.S. Department of Labor. 12.0 COMMITMENT TO PROTECT SENSITIVE INFORMATION The contractor shall not release, publish, or disclose sensitive information to unauthorized personnel, and shall protect such information in accordance with the provisions of the following laws and any other pertinent laws and regulations governing the confidentiality of sensitive information: 18 U.S.C. 641 (Criminal Code: Public Money, Property or Records) 13.0 CONFIDENTIALITY OF DATA AND INFORMATION (a) The contractor and any of its subcontractors in performance of this contract, may have need for access to and use of various types of data and information in the possession of the Government which the Government obtained under conditions which restrict the Government's right to use and disclose the data and information, or which may be of a nature that its dissemination or use other than in the performance of this contract, would be adverse to the interests of the Government or other parties. Therefore, the contractor and its subcontractors agree to abide by any restrictive use conditions on such data and not to: (1) knowingly disclose such data and information to others without written authorization from the Contacting Officer, unless the Government has made the data and information available to the public; and (2) use for any purpose other than the performance of this contract any data which bears a restrictive marking or legend. (b) In the event the work required to be performed under this contract requires access to proprietary data of other companies, the contractor must obtain agreement from such other companies for such use unless such data is provided or made available to the contractor by the Government. Two copies of such company-to-company agreements must be furnished promptly to the Contracting Officer for information only. These agreements must prescribe the scope of authorized use of disclosure, and other terms and conditions to be agreed upon between the parties thereto. It is agreed by the contractor that any such data, whether obtained by the contractor pursuant to the aforesaid agreement or from the Government, must be protected from unauthorized use or disclosure to any individual, corporation, or organization so long as it remains proprietary. (c) The contractor agrees to conduct formal training to make employees aware of the requirement to maintain confidentiality of data and information, as required above, to the end that they will be disciplined in the necessity to refrain from divulging either the proprietary data of other companies or data that is obtained from the Government to anyone except as authorized. The contractor must obtain from each employee, engaged in any effort connected with this contract, an agreement, in writing, which must in substance provide that such employee will not, during his/her employment by the contractor, or thereafter, disclose to others or use for his/her own benefit or the future benefit of any individual any trade secrets, confidential information, or proprietary/restricted data (to include Government "For Official Use Only") received in connection with the work under this contract. (d) The contractor agrees to hold the Government harmless and indemnify the Government as to any cost/loss resulting from the unauthorized use or disclosure of third party data or software by the contractor, its employees, subcontractors, or agents. (e) The contractor agrees to include the substance of this provision in all subcontracts awarded under this contract. The Contracting Officer will consider case-by-case exceptions from this requirement for individual subcontracts in the event that: (1) the contractor considers the application of the prohibition of this provisions to be inappropriate and unnecessary in the case of a particular subcontract; (2) the subcontractor provides a written statement affirming absolute unwillingness to perform absent some relief from the substance of this prohibition; (3) use of an alternate subcontract source would unreasonably detract from the quality of effort; and (4) the contractor provides the Contracting Officer timely written advance notice of these and any other extenuating circumstances. (f) Except as the Contracting Officer specifically authorizes in writing, upon completion of all work under the contract, the contractor must return all such data and information obtained from the Government, including all copies, modifications, adaptations, or combinations thereof, to the Contracting Officer. Data obtained from another company must be disposed of in accordance with the contractor's agreement with that company. If such data or information cannot reasonably be returned to the Contracting Officer (or to a company), the contractor must certify in writing to the Contracting Officer that all copies, modifications, adaptations, or combinations of the data or information have been deleted from the contractor's (and any subcontractor's) records and destroyed. (g) The restrictions stated herein do not limit the contractor's (or subcontractor's) right to use and disclose any data and information obtained from another source without restriction. 14.0 RELEASE OF INFORMATION Work performed under this contract may involve access to information, including specifications, price estimates, and other sensitive data. Consequently, the contractor (including individual employees thereof) must not release or communicate, except as required by law or regulations, such information, including any news release, public announcement, or advertising material concerned with this contract, unless authorized by the Contracting Officer. 15.0 KEY PERSONNEL The contractor shall designate persons as key personnel and essential for the successful completion of all work assigned under this contract. The Women's Bureau anticipates that the successful completion of this project will require the services of people who will provide, individually or in combination, the following expertise and specialties: 1. Requirements/Data Analyst 15.1 Change in Personnel Prior to directing any of the key personnel to other projects, the contractor shall provide advance notification of at least 14 calendar days to the COR and submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on the project. No change shall be made by the contractor without the written consent of the COR, ratified by the Contracting Officer. 16.0 DELIVERABLES The contractor shall deliver the following documents at the time specified to the COR designated in the contract. All draft documents shall be delivered to the COR and the WB by e-mail in Microsoft Word format. For draft documents, hard copies shall be delivered to the COR upon request. Final versions of all products, modules and reports shall be delivered to the COR and the WB electronically via e-mail in both Microsoft Word and PDF formats and two (2) CDs or DVDs by the date specified. Please note that all written deliverables other than the monthly progress reports submitted to the DOL must carry the following disclaimer: This deliverable was prepared for the U.S. Department of Labor (DOL) Women's Bureau. The views expressed are those of the authors and should not be attributed to DOL, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government. 16.1 Products, Tasks, and Services The contractor must provide all qualified personnel, equipment, tools, materials, supervision, and other items and services necessary to upgrade the WBIS system. The contractor must provide the deliverables and perform the services listed below to the standards that are included below: Deliverables Due Date Work plan: Must be provided within 10 calendar days after contract award Kick-off Meeting: Start within 10 calendar days after contract award Baseline Usability Test: Must be provided within 20 calendar days after contract award Usability Testing Report: Must be provided within 35 calendar days after contract award Working Group: Must be provided within 40 calendar days after contract award Working Group Report: Must be provided within 60 calendar days after contract award WBIS 3.0 Prototype Demonstration: Must be provided within 70 calendar days after contract award. WBIS 3.0 Upgrade: Must be provided within 125 calendar days after contract award WBIS 3.0 Upgrade Testing: Must be provided within 150 calendar days after contract award User Guide: Must be provided within 180 calendar days after contract award Progress Reports: Must be provided by the last calendar day of each month System Security Accreditation: Must be provided within 180 calendar days after contract award Ongoing Support: Must be provided within 180 calendar days after contract award and the end of the contract *Final deliverable schedule (with actual dates) to be determined once work plan and timeline are established during Kick-off Meeting. 17.0 CONFIDENTIALITY The contractor cannot make use of any information obtained through this contract or any activity outside the scope of this project. All records developed during the course of this contract shall be protected from examination by unauthorized agencies or persons. Such records include all forms, computer files, program listings, manuals, documentation, correspondence files, contract records, and reports. The contractor shall retain all copies in a secure manner with release to the Department of Labor. No materials or any summary of these materials shall be released to any individual or organization without prior written permission from the COR. No work involving information furnished under this contract will be subcontracted without the specific approval of the COR. In performance of the terms of this contract, the contractor agrees to comply with and assumes responsibility for compliance by employees with the following requirements: 1. All work will be performed under the supervision of the contractor or the contractor's responsible employees. 2. Any information provided to the contractor, in any format, will be used only for the purpose of carrying out the provisions of this contract. This information will be treated as confidential and will not be made known in any manner to any person except as may be necessary in the performance of the contract. 3. All information provided to the contractor will be accounted for upon receipt and properly stored before, during, and after processing. In addition, all related output shall be given the same level of protection as required for the source material. 4. All persons employed under this contract and any contractor managers and supervisors with access to the records and data obtained and used under this contract shall sign the attached confidentiality and non-disclosure agreement (Attachment A). The original signed confidentiality and non-disclosure agreement shall be given to the COR prior to the beginning of work on the contract. (See Attachment A for Contractor Confidentiality/Non-Disclosure Agreement). 5. The contractor shall certify in writing that the data processed during the performance of this contract will be completely purged from all data storage components of the computer facility in accordance with instructions from the COR. Until purging of all data storage components, the contractor shall certify that any data remaining in any storage component will be safeguarded to prevent unauthorized disclosure. All records developed during the course of this contract - forms, computer files, program listings, manuals, documentation, correspondence files, contract records, and reports - and all records and data provided to the contractor by agencies for use under this contract remain the property of these agencies and will be handed over to these agencies at the conclusion of the work under this contract. 18.0 RIGHTS IN DATA AND COPYRIGHT Throughout the period of this contract, the Government maintains sole rights to the results and findings produced by this project. The contractor will not place any unauthorized restrictive or limiting markings or labels on any of the deliverables. The following provisions and clauses apply to this procurement: FAR 52.204-7 - CCR, FAR 52.204-09 - Personal identity Verification of Contractor Personnel, FAR 52.212-1 - Instructions to Offerors, 52.212-3 - Offeror Representations and Certifications - Commercial Items, FAR 52.212-4 - Terms and Condition - Commercial, FAR 52.212-5 Dev - Statutes/Exec Orders, FAR 52.219-1 (Alt I) - Small Business Program Representation, FAR 52.219-6 - Notice of Total Small Business Set-Aside, FAR 52.219-28 - Post-Award Small Business Program Representation, FAR 52.222-3 - Convict Labor, FAR 52.222-19 - Child Labor, FAR 52.222-21 - Prohibit Segregated Facilities, FAR 52.222-22 - Previous Contracts and Compliance Reports, FAR 52.222-25 - Affirmative Action, FAR 52.222-26 - Equal Opportunity, 52.222-37 - Employment Reports on Special Disabled Veterans, FAR 52.225-13 - Restrictions on Foreign Purchase, FAR 52.232-1 - Payments, 52.232-33 - Payment by EFT - CCR, FAR 52.233-1 - Disputes, FAR 52.233-3 - Protest after Award, FAR 52.233-4 - Applicable Law for Breach of Contract Claim,, FAR 52.243-1 - Changes - Fixed Price, FAR 52.247-34 - FOB Destination, FAR 52.249-1 - Termination for Convenience (Fixed Price), FAR 52.252-1 - Provisions Incorporated by Reference, FAR 52.252-2 - Clauses Incorporated by Reference, FAR 52.252-5 - Authorized Deviations in Provisions, FAR 52.252-6 - Authorized Deviations in Clauses FAR 52.212-01 - Instructions to Offerors Quotes shall be submitted in writing on company letterhead and must include the RFQ number, the company name, point of contact, address, phone number, fax number, DUNS number, any prompt payment discount terms, and all information required under the evaluation criteria. All proposals shall be received no later than September 20, 2012 by 1:00PM EST by E-mail to the attention of Mr. Keith L. Rhodia, RHODIA.KEITH.L@DOL.GOV. All responsible offerors may submit a quotation that, if timely received, shall be considered for award. PROPOSALS WILL BE EVALUATED IN ACCORDANCE WITH FAR 13.106-2 Selection of an Offeror for contract award will be based on an evaluation of proposals against the following factors: TECHNICAL EVALUATION: The contractor shall demonstrate a clear understanding of the project as identified in the SOW. This written narrative shall not exceed 5 pages. PRICE: Please provide LUMP SUM or one TOTAL PRICE as part of the proposal for all work being accomplished. Offerors shall not submit itemized pricing as part of their bid. The full text of these provisions and clauses may be accessed electronically at http://www.acquisition.gov/far or upon request to the Contracting Officer. Offerors must be registered, and must maintain an active registration in the Central Contractor Registration database found at http://www.ccr.gov and Online Representations and Certifications (ORCA) must be completed at http://orca.bpn.gov or a completed copy of the FAR 52.212-03 clause must be submitted with the quote. PAST PERFORMANCE: Government databases to include FAPIIS, PIPPRS, and CPARS will be searched. PARTICIPATION IN WOSB PROGRMAM IS PREFERRED. RELATIVE IMPORTANCE: Technical is more important than price. BASIS FOR AWARD: Contract award will be made to the responsive Offeror whose offer will result in the best value to the government. This is an "all or none" requirement and will be awarded on one contract. Multiple contracts will not be issued. Contractors who do not quote the entire package requested will be considered non-responsive and their quote will not be evaluated. IAW FAR 52.204-7 prospective vendors must be registered in the CCR database prior to contract award. Lack of CCR registration shall be a determining factor for contract award. Prospective vendors should visit the CCR website at http://www.ccr.gov/Start.aspx to register. IAW FAR 52.212-3, Offeror Reps and Certs - An Offeror shall complete only paragraph (b) of this provision if the offeror has completed the annual representations and certifications electronically at http://orca.bpn.gov. If an Offeror has not completed the annual representations and certifications electronically at the ORCA website, the Offeror shall complete only paragraphs (c) through (m) of this provision and must submit these paragraphs with their proposal. All proposals shall be received no later than September 20, 2012 by 1:00PM EST by E-mail to the attention of Mr. Keith L. Rhodia, RHODIA.KEITH.L@DOL.GOV.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DOL/OASAM/WashingtonDC/DOL121RQ21572/listing.html)
- Place of Performance
- Address: U.S. Department of Labor, Francis Perkins Bldg, Washington D.C. 20210, Washington, District of Columbia, 20210, United States
- Zip Code: 20210
- Zip Code: 20210
- Record
- SN02883363-W 20120916/120915000319-b7181eb8cac38da1f1543116e5fe595b (fbodaily.com)
- Source
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