SPECIAL NOTICE
R -- Automated Pharmacy Refill RFI - Automated Refill RFI
- Notice Date
- 9/12/2012
- Notice Type
- Special Notice
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- Other Defense Agencies, TRICARE Management Activity, Contract Operations Division - Falls Church, 14501 George Carter Way, Suite 105, Chantilly, Virginia, 20151, United States
- ZIP Code
- 20151
- Solicitation Number
- CMID-20241
- Archive Date
- 10/19/2012
- Point of Contact
- Nicolas Sanchez, Phone: 7037354915, Birgit Tilley, Phone: 7037354910
- E-Mail Address
-
nicolas.sanchez@tma.osd.mil, birgit.tilley@tma.osd.mil
(nicolas.sanchez@tma.osd.mil, birgit.tilley@tma.osd.mil)
- Small Business Set-Aside
- N/A
- Description
- Automated Pharmacy Refill RFI See attachment for complete RFI: The TRICARE Management Activity (TMA) is conducting market research to determine current functionality of interactive voice response (IVR) systems offering a commercial off the shelf (COTS) automated telephone, Internet and mobile solution for:  Pharmacy prescription refill request processing  Place reminder calls and/or electronic notifications to beneficiaries who fail to pick up prescription refills based on business rules provided by the Government  Processing of prescription refill requests while the electronic information medical system is unavailable (currently the Composite Health Care System (CHCS))  Place clinic appointment and referral reminder calls and/or electronic notifications to beneficiaries Our intent is to maintain and if possible enhance the capabilities within the Military Health System (MHS) direct care system.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/89b727dbd76e46a6ac5c3e8fadca26b6)
- Place of Performance
- Address: worldwide, United States
- Record
- SN02880337-W 20120914/120913001955-89b727dbd76e46a6ac5c3e8fadca26b6 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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