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FBO DAILY ISSUE OF SEPTEMBER 14, 2012 FBO #3947
SPECIAL NOTICE

R -- Automated Pharmacy Refill RFI - Automated Refill RFI

Notice Date
9/12/2012
 
Notice Type
Special Notice
 
NAICS
541611 — Administrative Management and General Management Consulting Services
 
Contracting Office
Other Defense Agencies, TRICARE Management Activity, Contract Operations Division - Falls Church, 14501 George Carter Way, Suite 105, Chantilly, Virginia, 20151, United States
 
ZIP Code
20151
 
Solicitation Number
CMID-20241
 
Archive Date
10/19/2012
 
Point of Contact
Nicolas Sanchez, Phone: 7037354915, Birgit Tilley, Phone: 7037354910
 
E-Mail Address
nicolas.sanchez@tma.osd.mil, birgit.tilley@tma.osd.mil
(nicolas.sanchez@tma.osd.mil, birgit.tilley@tma.osd.mil)
 
Small Business Set-Aside
N/A
 
Description
Automated Pharmacy Refill RFI See attachment for complete RFI: The TRICARE Management Activity (TMA) is conducting market research to determine current functionality of interactive voice response (IVR) systems offering a commercial off the shelf (COTS) automated telephone, Internet and mobile solution for:  Pharmacy prescription refill request processing  Place reminder calls and/or electronic notifications to beneficiaries who fail to pick up prescription refills based on business rules provided by the Government  Processing of prescription refill requests while the electronic information medical system is unavailable (currently the Composite Health Care System (CHCS))  Place clinic appointment and referral reminder calls and/or electronic notifications to beneficiaries Our intent is to maintain and if possible enhance the capabilities within the Military Health System (MHS) direct care system.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/notices/89b727dbd76e46a6ac5c3e8fadca26b6)
 
Place of Performance
Address: worldwide, United States
 
Record
SN02880337-W 20120914/120913001955-89b727dbd76e46a6ac5c3e8fadca26b6 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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