SOURCES SOUGHT
J -- Maintenance of Nortel Meridian 1 and Avaya Definity G# PBX and Telecommunications Support Services
- Notice Date
- 8/20/2012
- Notice Type
- Sources Sought
- NAICS
- 811213
— Communication Equipment Repair and Maintenance
- Contracting Office
- General Services Administration, Federal Acquisition Service (FAS), Acqusition Operations Division (9QZ), 450 Golden Gate Ave, 4th Floor West, San Francisco, California, 94102-3404, United States
- ZIP Code
- 94102-3404
- Solicitation Number
- PBX_Maintenance_RFI
- Point of Contact
- Karina R. Levitas, , Chris Matthews,
- E-Mail Address
-
karina.levitas@gsa.gov,
(karina.levitas@gsa.gov, ranch)
- Small Business Set-Aside
- Competitive 8(a)
- Description
- This announcement constitutes a Request for Information (RFI) and does not constitute a commitment that the General Services Administration (GSA) will take procurement action in this matter. GSA is seeking contractors interested in providing Maintenance and Repair to current Private Branch Exchange (PBX) in various locations. Furthermore, GSA will not be responsible for costs incurred in furnishing this information. Base Notice: Maintenance of Nortel Meridian 1 and Avaya Definity G3 PBXs and Telecommunications Support Services at various locations in the California, Nevada, Arizona, Hawaii, Guam, and Saipan. Notice Type: Sources Sought/ Request for Information (RFI) Classification Code: J - Maintenance, repair, & rebuilding of equipment Title: Maintenance of Nortel Meridian 1 and Avaya Definity G3 PBXs and Telecommunications Support Services at various locations in California, Nevada, Arizona, Hawaii, Guam, and Saipan. IMPORTANT NOTICE: 1. Firm must be currently registered in the System for Award Management (SAM) 2. Firm must be or have access to an Avaya Platinum Level Authorized Business Partner and Nortel Elite Advantage Partner. 3. All individuals that will be performing maintenance service must be Avaya and Nortel Certified Technicians. Description: 8(a) Firms are sought for one IDIQ Firm fixed price contracts to maintain Government-owned, Nortel Meridian 1 and Avaya Definity G3 PBXs at various locations in the California, Nevada, Arizona, Hawaii, Guam, and Saipan. The Nortel PBX types include Option 11s, 61s, and 81s with Release 25 or older software and Meridian, CallPilot, or Cisco Unity voice mail systems. The Avaya PBXs are Definity G3s with Release R011i.02.0.110.4 and Intuity Audix voice mail systems. GSA is open to teaming arrangements. Interested firms must be authorized Nortel and Avaya resellers with certified and experienced technicians. Services include preventative, remedial and emergency maintenance; customer service; order tracking and processing for moves, adds, changes, and disconnects; agent for Government to resolve problems with telecommunications carriers and other vendors; interface with end users to resolve problems and coordinate support services; timely invoicing for services. GSA is also planning to transition users to alternate telecommunications sources, such as Centrex or managed VOIP, in the future. Interested firms should provide the following information in electronic format to Karina Levitas Karina.Levitas@gsa.gov on or before Close of Business on 09/04/2012: (1) Corporate capabilities and experience performing the required services, including transitioning services and decommissioning PBXs for Federal Agencies, (2) Key personnel's certificates and training, (3) Subcontractors and area(s) of expertise, and (4) references for similar services. Place of Contract performance: California Service Area 1: San Francisco, Oakland, San Jose; California Service Area 2: Sacramento, French Camp, Byron, Fresno; California Service Area 3: Santa Ana and Laguna Niguel; and California Service Area 4: San Diego and Calexico. Nevada Service Area: Las Vegas. Arizona Service Area 1: Flagstaff; Arizona Service Area 2: Phoenix; Arizona Service Area 3: Nogales and Tucson. Hawaii Service Area: Honolulu. Guam Service Area: Hagatna and Mongmong. Northern Mariana Islands Area: Saipan. Submission Instructions: A. Please Submit your firm's size classification from the following categories, relative to the applied NAICS code of 811213, Communication Equipment Repair and Maintenance Services, with a Small Business size standard of $10.0 million: 1. Service Disabled Veteran-Owned Small Business 2. Veteran-Owned Small Business 3. Woman-Owned Small Business 4. Small Business 5. Other Than Small Business (Large Business) B. Please provide the following information in your response: 1. Company Name: 2. Street Address, City, State, Zip Code: 3. CAGE code: 4. DUNS Numbers 5. Point of Contact Name 6. Point of Contact Phone Number: 7. Point of Contact E-mail Address: IMPORTANT NOTICE REGARDING RESPONSE TIME: Responses to this Sources Sought notice must be submitted via e-mail to the Contracting Officer's E-mail address. Only Electronic submissions will be accepted. Electronic files larger than 25MB shall be broken down into multiple files with no one file exceeding 25MB. Each electronic submission shall include: 1. RFI number and "Capability Statement" in the Subject Line 2. If the Submission includes more than one electronic email, please include the file number and total files being submitted (e.g., File 1 of 4, etc.) in the Subject Line.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/a79aca48ca0d22bb5f7d2bb8a81fa2e3)
- Place of Performance
- Address: Various Locations- California, Nevada, Arizona, Hawaii, Guam, and Saipan, United States
- Record
- SN02847013-W 20120822/120820235934-a79aca48ca0d22bb5f7d2bb8a81fa2e3 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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