SOLICITATION NOTICE
R -- OUTBOUND AUTODIALER SERVICES - Performance Work Statement - Hosted Outbound Autodialer
- Notice Date
- 6/30/2012
- Notice Type
- Cancellation
- NAICS
- 561422
— Telemarketing Bureaus and Other Contact Centers
- Contracting Office
- Department of Homeland Security, Federal Emergency Management Agency, Recovery Branch, 500 C Street SW, Patriots Plaza -- 5th Floor, Washington, District of Columbia, 20472, United States
- ZIP Code
- 20472
- Solicitation Number
- HSFE80-12-R-0034
- Point of Contact
- Sean G. Williams, Phone: 202-646-4354, Lashawn Smith, Phone: 202-646-4306
- E-Mail Address
-
sean.g.williams@fema.gov, lashawn.smith@dhs.gov
(sean.g.williams@fema.gov, lashawn.smith@dhs.gov)
- Small Business Set-Aside
- Competitive 8(a)
- Description
- Performance Work Statement When the President declares a disaster, the National Processing Service Centers (NPCS) accepts registrations for assistance from disaster survivors in the designated geographical area. FEMA is required to ensure the consistent delivery of excellent customer to Disaster Survivors requesting assistance under the Robert T. Stafford Disaster Relief and Emergency Assistance Act. Frequently, FEMA must provide survivors with emergency information, including but not limited to Temporary Housing Units (THUs), family tracking and reunification services, and location of FEMA temporary offices in the disaster area. Since it is impossilbe for FEMA to retain a permanent staff in adequate numbers to handle the call traffic resulitng from sudden disasters, FEMA must have reliable sources to support via an auto-dialer solution. Question are to be submitted VIA Email to sean.g.williams@fema.gov and Lashawn.smith@fema.gov NO LATER THAN, Thursday, July 5th by NOON. All questions submitted will be reviewed, answered and posted on Federal Business Opportunity under the current solication for all to view as an attachement. Proposal are due: July 9, 2012 by NOON Est. Send to Sean.g.williams@fema.gov and Lashawn.smith@fema.gov Anticipated Award: July 10, 2012.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DHS/FEMA/OAMOPSDA/HSFE80-12-R-0034/listing.html)
- Place of Performance
- Address: United States, US, ., United States
- Record
- SN02791472-W 20120702/120630233032-c1c6c4081f05e7c42ccb786e6b956601 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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