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FBO DAILY ISSUE OF MAY 27, 2012 FBO #3837
SPECIAL NOTICE

70 -- Interactive Intelligence, Inc. Software License Renewal for CIC System

Notice Date
5/25/2012
 
Notice Type
Special Notice
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
Department of Commerce, Patent and Trademark Office (PTO), Office of Procurement, P. O. Box 1450 - Mail Stop 6, 600 Dulany Street, MDE, 7th Floor, Alexandria, Virginia, 22313-1450
 
ZIP Code
22313-1450
 
Solicitation Number
PTO284P1251187
 
Archive Date
6/15/2012
 
Point of Contact
Tashiana D. Carter, Phone: 5712724202
 
E-Mail Address
tashiana.carter@uspto.gov
(tashiana.carter@uspto.gov)
 
Small Business Set-Aside
N/A
 
Description
The United States Patent and Trademark Office (USPTO) plans to issue a sole source purchase order in the amount of $217,684.80 to Systems Integration, Inc., 8201 Corporate Drive, Suite 300, Landover, MD 20785, for renewal of software licenses for the CIC system for the period June 1, 2012 through 30 May 31, 2013. The USPTO's current Enterprise Contact Center (ECC) Infrastructure utilizes Interactive Intelligence, Inc.'s I3 proprietary CIC software, and System Integration, Inc.'s developed ft Server telephony cards. SII is uniquely qualified to continue to provide the required support based on the following (1) SII is the only company that is I3 certified; and (2) SII integrated the I3 software with the CIC system for use in the USPTO's ECC Infrastructure.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/DOC/PTO/OPDC20220/PTO284P1251187/listing.html)
 
Record
SN02758420-W 20120527/120525234341-15efbcbe77fa250073914b1d4c4a2b2b (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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