SNOTE | 99 | 21st Theater Sustainment Command Support (TSC)

FBO DAILY ISSUE OF MAY 02, 2012 FBO #3812
SPECIAL NOTICE

99 -- 21st Theater Sustainment Command Support (TSC)

Notice Date: 4/30/2012
Notice Type: Special Notice
NAICS: 493110 — General Warehousing and Storage
Contracting Office: TCC-Kaiserslautern (PARC Europe, 409th CSB), KO DIRECTORATE OF CONTRACTING, UNIT 23156, APO, AE 09227
ZIP Code: 09227
Solicitation Number: W564KV12R022
Archive Date: 4/30/2013
Point of Contact: Nickole Jackson, 00496314115163
E-Mail Address: TCC-Kaiserslautern (PARC Europe, 409th CSB)
(nickole.m.jackson.civ@us.army.mil)
Small Business Set-Aside: N/A
Description: This is a sources sought document to assess who is able to fullfill the requirement. 1.0GENERAL SCOPE The intent of this requirement is to obtain Contractor services to support the U.S. Army in Europe (USAREUR) units day to day Supply Support Activities (SSAs) and Property Book Unit Supply Enhanced (PBUSE) operations at Government Owned/Government Operated (GO/GO) facilities in USAREUR. The Contractor shall support USAREUR with personnel possessing the necessary skill sets to: (1) receive, issue, stock control, inventory adjustment, excess management, turn-in, material storage, location surveys, and customer support assistance tasks while utilizing Standard Army Management Information Systems (STAMIS) and other associated equipment for all classes of supplies within the SSA, and (2) provide expertise to ensure accountability of U.S. Army's Units' equipment through accurate maintenance of Property Book Office (PBO) records. These contractor services aid U.S. Army units in Europe in handling the incremental increase in transactions resulting from overseas contingency operations and related business practices. The contractor shall provide all skilled labor and shall be prepared to surge or decrease staff as conditions warrant. 1.1 Workload and Staffing Estimates Paragraph 3.1 and 3.2 identifies U.S. Government estimates of manning by major unit and skill type for the Contract Base Year Performance. The contractor will have the phase-in period of twenty (20) work days to set-up to the required 100% manning at each site. During the phase-in period the incoming contractor's management personnel will be permitted to observe any on-going operations as coordinated and approved by the KO. 1.2 Period of Performance Base Year 31 August 2012 - 30 August 2013 1st Option Year 31 August 2013 - 30 August 2014 2nd Option Year 31 August 2014 - 30 August 2015 1.3 Hours of Operation The Contractor's performance is required Monday through Friday, 0730 to 1630, but may vary due to operational unit requirements. Contractor is responsible to verify each site's hours of operation. The Contractor is required to work on German Holidays and USAREUR Training Holidays. The Contractor shall have its employees within these worksites during the Government operating hours. The Contractor is excluded from working on recognized American Holidays which are listed below: Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans' Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th New Year's Day January 1st Martin Luther King Day 4th Monday in January Presidents' Day 3rd Monday in February Memorial Day Last Monday in May Independence Day July 4th 2.0 DEFINITIONS See Technical Exhibit 1 3.0 Place of Performance The Contractor shall perform augmentation of supply support services for SSA and PBO operations at any unit and base location in USAREUR Area of Responsibility (AOR) provided to the contractor through the Contracting Officer Representative (COR). Due to rebasing requirements, unit locations may be subject to change requiring relocation or rehiring actions in new location during the life of the contract. Note: This supported Major Subordinate Command (MSC) has multiple unit locations within their AOR, and based on unit request, locations are changeable to support overall MSC mission. Changes of strength at each location due to USAREUR unit relocations (Global Rebasing Strategy) would require movement of contractor positions from one location to another location. Government will provide a 30 days advanced notification of any required re-location. 3.1 Geo-location SSA UNIT PERSONNEL 173rd - Bamberg 173rd - Vicenza 574TH - Grafenwoehr 412TH - CAV (Hildesheim) 412TH - CAV (Katterbach) 12TH - CAB Katterbach 170th - IBCT (24TH BSB) 2 CR - Vilseck 172D - SIB Schweinfurt Total FTE's Note: Potential that the above estimated requirement will change drastically during FY13 - FY15. 3.2. Geo-location PBUSE Unit Geo-LocationPBO Locations 173rd ABCT (North) - Bamberg,GE Warner Barracks 173rd ABCT (South) - Vicenza, IT Camp Ederle 16th SBSee Note below Bamberg, GE Warner Barracks Schweinfurt, GE Conn Barracks Grafenwoehr Training Area GE 7A STB - Heidelberg, GE- Patton Barracks 30thMED- Sembach, GE- Sembach Kaserne 12th CAB-Katterbach, GE - Illesheim, GE Mannheim,GE Katterbach Army Airfield Storck Barracks 5th SIG - Wiesbaden, GE - Wiesbaden Army Airfield 72nd Sig Bn - Schweinfurt, GE - Ledward Barracks 2nd Bde - Wiesbaden, GE - Wiesbaden Army Airfield HHC 7th Bde - Mannheim, GE - Ledward Barracks 44th Sig Bde - Grafenwoehr Training Area, GE - GTA (Move Summer 2012) 18th MP - Sembach, GE - Sembach Kaserne 18th ENG - Schweinfurt, GE - Conn Barracks 172nd IN See Note below Schweinfurt, GE Grafenwoehr Training Area Conn Barracks GTA 2nd CR - Vilseck, GE - Rose Barracks V CorpsWiesbaden, GE - Wiesbaden Army Airfield (WAAF) JMTC - Hohenfels, GE - Hohenfels Training Center 21st TSC G-4 - Kaiserslautern - Miscellaneous locations 66 MI BDE - Wiesbaden Germany - Wiesbaden Army Airfield (WAAF) NOTE: Contractor PBUSE Operators may be required to move with units during pre-deployment training schedules, and are subject to move at any time due to Global Re-Basing decisions during the life of the contract. Displayed Geo-location is projected. 4.0 SPECIFIC TASKS 4.1 Augmentation of USAREUR AOR SSA's The Contractor shall conduct the following tasks: 4.1.1 Receiving Section Services and Frequency 4.1.2 Off-load and process all supplies and equipment shipped to SSA. (Daily) 4.1.3 Operate STAMIS, RFID systems and Material Release Order Control System (MROCS)/ Personal Data Collection Device (PDCD) on wholesale and referral shipments. (Daily) 4.1.4 Visually inspect shipment and verify accuracy of shipment during the off-loading process. (Daily) 4.1.5 Verify accuracy of shipment against accompanying documentation to include verification of quantity, nomenclature, national stock number (NSN), condition code (CC), unit of issue (UI) and other pertinent data. (Daily) 4.1.6 Visually inspect shipments for damage and any transportation discrepancies. (Daily) 4.1.7 Process boxes (receipts) in the order they are received. (Daily) 4.1.8 Unpack incoming materials and segregate and palletize any loose materials. (Daily) 4.1.9 Preserve, safeguard, and temporarily store materials off-loaded at the SSA. (Daily) 4.1.10 Complete catalog build for parts received, as required. (Daily) 4.1.11 Print and clear STAMIS Suspense File. (Daily) 4.1.12 Notify customer units/ activities of receipt of high priority. (Daily) 4.1.13 Operate STAMIS, MROCS/PDCD and RFID hardware and software as described in applicable publications to process all receipts in accordance with (IAW) Army Regulations (AR) 710-2. (Daily) 4.1.14 Off-load all carriers arriving at the SSA within two (2) days of arrival. (Daily) 4.1.15 Assign materials to holding areas. (Daily) 4.1.16. Provide copies of discrepant receipts to the stock control section. (Daily 4.1.17 Place all items identified on the Unknown Location listing prior to Close of Business (COB) each workday. (Daily) 4.2 Issue Section Services and Frequency 4.2.1 Maintain customer unit signature cards, Notice of Delegation of Authority - Receipt for Supplies (Department Army (DA) Form 1687) with a copy of the unit/ activity commander's Assumption of Command orders. (Daily) 4.2.2 Verify the accuracy of the Material Release Order (MRO) and the material being issued. (Daily) 4.2.3 Maintain a record of customer unit daily parts pick-ups. (Daily) 4.2.4 Verify parts picked up by customer units using STAMIS or manual process when the systems are not operational. (Daily) 4.2.5 Provide the Accountable Officer a list of all customers (unit name and DODAAC) not picking up parts. (Daily) 4.2.6 Perform review and research for material facing MRO denial and pass valid denials to Stock Control. (Daily) 4.2.7 Obtain prior to departure Customer's receipt signature on the MROs and/or Customer Issue List. (Daily) 4.2.8 Forward the results of the verified denials to the Stock Control Section within one (1) work day. (Daily) 4.3 Stock Control Section Services and Frequency 4.3.1 Manage the Authorized Stockage List (ASL) and the Non-Stockage List (NSL) assets located in the SSA using STAMIS, the Materiel Release Order Control System (MROCS), Personal Data Collection Devices (PDCD) and RFID Systems. (Daily) 4.3.2 Perform editing of customer unit requests, data entry, unit of issue conversion, input and output control, inventory adjustments, discrepancy records and file maintenance. (Daily) 4.3.3 Coordinate with the wholesale level to authenticate due-ins and provide call-in services for expedited requirements designated by the Accountable Officer. (Daily) 4.3.4 Track shipments and submit Tracers/ Supply Discrepancy Reports (SDRs) on overdue/ lost items. (Daily) 4.3.5 Validate and provide status on due-ins, follow-ups, modifications and cancellation requests for units. (Daily) 4.3.6 Execute transaction processes at the STAMIS, Transaction In (TRANSIN) and Transaction Out (TRANSOUT). (Daily) 4.3.7 Check Standard Army Retail Supply System 1 (SARSS 1) communication input/ output log. (Daily) 4.3.8 Conduct SARSS 1 Close Out process. (Daily) 4.3.9 Provide and process Customer Reconciliation Listings to each customer unit at least once each month. (Monthly) 4.3.10 Conduct, document, and submit research of inventory discrepancies to the Accountable Officer. (Daily) 4.3.11 Process time sensitive return of the referral refusal/ denial back into the STAMIS. (Daily) 4.3.12 Correct errors and deficiencies identified below: 4.3.13 Multiple Locations List. (Daily) 4.3.14 Unknown Locations List. (Daily) 4.3.15 Automatic Follow Up. (Daily) 4.3.16 Add/ Change/ Delete Location. (Daily) 4.3.17 Material Release Order Confirmation/ Denial (Daily) 4.3.18 Due-In from Referral/ Retrograde List (Daily) 4.3.19 MROC Receipts Processed Report (Daily) 4.3.20 MROC SSA Performance Report (Daily) 4.3.21 Perform stock control functions in SSA to manage the Authorized Stockage Level (ASL) and Non-Stockage List (NSL) assets located in the SSA using the STAMIS, MROCS/PDCD daily and RFID Systems upon receipt. (Daily) 4.3.22 All customer transaction requests shall be completed within two (2) workdays from receipt. (Daily) 4.3.23 All customer units' diskettes display error messages during input process shall be annotated on the internal input/output control log and customer units notified the same day. (Daily) 4.3.24 Process Transaction In (TRANSIN) and Transaction Out (TRANSOUT) at least twice a day. (Daily) 4.3.25 Check appropriate network router communication input/output at least twice a day. Call the unit/activity to resend missing batches. (Daily) 4.3.26 Conduct close out process once each day. (Daily) 4.3.27 Complete Stand Alone Back-up prior to Close Out process daily. (Daily) 4.3.28 Materiel Release Orders (MROs) are printed/ assigned at the completion of the hourly TRANSIN process. Confirm MRO and Material Release Confirmation (MRC) or Denials. (Daily) 4.3.29 Complete and annotate Suspense Files and Manager Error Lists. (Daily) 4.3.30 Pull, confirm and process excess items for shipment. (Daily) 4.4 Inventory and Adjustment and Frequency 4.4.1 Perform scheduled inventory. (Monthly) 4.4.2 Perform a serial number physical inventory and sensitive items inventory In Accordance With (IAW) AR 710-2. (Quarterly) 4.4.3 Perform physical inventories when accountable records do not agree with the actual on the shelf count; adjustments shall be made to reconcile the discrepancies. (Daily) 4.4.4 Maintain complete Inventory Adjustment Report (IAR) vouchers records, and supporting documentation. (Daily) 4.4.5 Process IARs, in sequence, from the oldest to the most recent, in accordance with AR 710-2. (Daily) 4.4.6 Maintain the accuracy of the SSA stock record account, IAW AR 710-2. (Daily) 4.4.7 Perform special inventory within two (2) workdays as required by the accountable officer or SARSS 1. (Daily) 4.4.8 Ensure all discrepancies found during inventories are documented IAW AR 735-5. (Daily) 4.4.9 Post inventory adjustments within one (1) day of resolution. (Daily) 4.5 Excess Management and Frequency 4.5.1 Turn-in excess items upon receipt of disposition instructions from Head Quarters (HQ), Item Managers or other governing authority. (Quarterly) 4.6 Turn-In Services and Frequencies 4.6.1 Maintain customer unit signature cards, Notice of Delegation of Authority - Receipt for Supplies, DA Form 1687, with a copy of the unit/ activity commander's Assumption of Command orders. (Daily) 4.6.2 Retain or turn-in Authorized Stockage List (ASL) items identified by the excess cycle, as approved by the Accountable Officer. (Quarterly) 4.6.3 Provide for the segregation of material by the condition codes assigned. (Daily) 4.6.4 Process all parts turned in by customers. Place all parts processed in the proper locations (storage or customer bins staging areas, as appropriate) and/ or turned-in to maintenance activity. (Daily) 4.6.5 Maintain copies of Request for Maintenance, DA Form 5504, for parts turned-in to maintenance for repair. (Daily) 4.6.6 Conduct due-ins from maintenance reconciliation between the Turn-In Section and maintenance shops and turn in the results of the reconciliation process to the Accountable Officer. (Weekly) 4.6.7 Conduct due-ins from maintenance reconciliation between the Turn-In Section and maintenance shops and turn in the results of the reconciliation process to the Accountable Officer. (Weekly) 4.6.8 Coordinate and ensure delivery and pick up items to/from SSA. (Daily) 4.6.9 Input receipt transactions into STAMIS within one (1) workday. (Daily) 4.6.10 Place parts processed in proper locations (storage or customer bins staging areas) by COB day of receipt. (Daily) 4.6.11 Process parts and turn-in to maintenance activities within one (1) workday. (Daily) 4.6.12 Maintain active file in National Inventory Identification Number (NIIN) sequence of all Requests for Maintenance, DA Form 5504, for maintenance parts. (Daily) 4.6.13 Complete cataloging of all parts requiring a catalog builds on a daily basis. (Daily) 4.6.14 Coordinate delivery and pick up of all outgoing and incoming supply shipments. (Daily) 4.7 Material Storage Services/ Location Survey, Accuracy and Frequencies 4.7.1 Establish and maintain files of MROs. (Daily) 4.7.2 Complete location survey/ inventory, scheduled by the Accountable Officer. (Daily) 4.7.3 Process Priority Designator (PD) 01 thru 08 MROs within one (1) work day from the time they are received. Process PD 09-15 MROs within two (2) work days from date received. Process MROs in accordance with paragraph 10-4, DA PAM 710-2-2. (Daily) 4.7.4 Maintain warehouse locations on a daily basis. (Daily) 4.7.5 Complete the scheduled location survey/inventory within five (5) days of start date. (Weekly) 4.7.6 Store supplies in locations recorded in the Availability Balance File (ABF), Location Files. (Daily) 4.7.7 Use STAMIS Location Maintenance Report process for corrections to storage locations. (Daily) 4.7.8 Initiate, conduct and complete location survey using STAMIS, MROCS/ PDCD. (Daily) 4.7.9 Consolidate stocks, generate new locations, create new bin labels, and correct location survey problems. (Daily) 4.7.10 Perform locations surveys, location record audits and inventories IAW applicable Army Regulations. (Daily) 4.8 Customer Support Assistance and Frequencies 4.8.1 Maintain customer unit signature cards, Notice of Delegation of Authority - Receipt for Supplies, (DA Form 1687) with a copy of the unit/activity commander's assumption of command order/appointment order. (Daily) 4.8.2 Provide customer unit's requisition status through the use of status diskettes, file transfer protocol (FTP), or hard copy for non-automated customers. (Daily) 4.8.3 Post customer assistance procedures and other pertinent SSA operation information at the warehouse bulletin board. (Daily) 4.8.4 Make inquiries through the STAMIS, INQUIRY (INQ) menu in response to questions from customers. (Daily) 4.8.5 Maintain requisitions and receipts document files IAW AR 710-2, DA PAM 710-2-2. (Daily) 4.8.6 File documents in document number sequence from oldest to newest. (Daily) 4.8.7 Maintain active document files containing the current and previous two (2) fiscal year files. (Daily) 4.8.8 Retain files older than Two (2) fiscal years as inactive files for the life of the contract. (Daily) 4.8.9 Request for issue, cancellation, modification and follow up and exception request. All customer input is processed and completed within Twenty-four (24) hours from receipt. (Daily) 4.9 Build catalog on a daily basis. 4.9.1 Complete customer unit document research process in accordance with appropriate STAMIS Manual. (Daily) 4.9.2 Customer unit signature cards, Notice of Delegation of Authority - Receipt for Supplies, (DA Form 1687) with a copy of the unit/ activity commander's Assumption of Command orders are current. (Daily) 4.9.3 File receipts and issues document within One (1) workday of processing transactions. (Daily) 5.0 Augmentation of EUCOM AOR PBO's The Contractor shall conduct the following tasks as they occur: 5.1 Process Catalog LIN number requests through the Standard Study Number Line Item Number Automated Management & Integrating System (SLAMIS) to add and change non-type classified equipment to the PBUSE Non-standard catalog, review Administrative Adjustment Reports (DA Form 4949) for accuracy. 5.2 Recommend approval/disapproval to the PBO and conduct PBUSE Adjustments with approval, conduct authorization reviews for CTA equipment. 5.3 Conduct Hand Receipt Reviews and make necessary adjustments in PBUSE, determine the type of funding requirements for Army versus Unit equipment authorizations and submit requisitions with PBO authorization, review and process unit equipment turn-in requests. 5.4 Assign document numbers via PBUSE for suspense and complete turn-in posting as turn-ins are completed. 5.5 Review and process unit equipment receipt documents in PBUSE. 5.6 Produce monthly reports; hand receipts, cyclic and sensitive item inventories and consolidated property book listings, maintain filing systems, maintain the document supporting file to ensure documentation accountability to maintain 100% accountability of all documentation. 5.7 Review and accept customer delegation of authority cards (signature cards) and provide PBUSE transactional processing data by individual. 5.8 The Contractor shall coordinate with the Property Book Officer and the Government Representative for daily operations and guidance. 5.9 Sustainment Operations PBO Level (BDE/ BN/ and Separate Company's) tasks and frequencies. 5.9.1 Daily: Pick-up issue documents from the local SSA Review and Post receipt and turn-in transactions Identify, initiate and post Administrative Adjustment Actions Requisition equipment shortages; both major end items and non-expendable components Conduct daily transaction reports Provide PBO with all daily transaction reports and supporting documents for approval Maintain Document Supporting Files; post documents in the document support files in document number sequence or as provided by local SOP Conduct administrative review of cash collection vouchers, statement of charges and FLIPS. Ensure LIN, NSN and quantity accuracy Assist in maintaining hand receipt accuracy by ensuring all transactions properly post to hand receipts accounts Update shortage annexes Make recommendations to the PBO on equipment management of hand receipt accounts 5.9.2 Weekly: Compare Transaction History Reports to document support files to ensure there are no missing documents, conduct causative research to locate and file missing documents, prepare missing document statements for the PBO and file them in the document supporting file Monitor Equipment releases (BA status report), track releases in LIW parts tracker, reconcile receipts with units to ensure property book accountability Monitor all transactions in suspense; turn-in's, lateral transfers and high priority requests 5.9.3 Monthly: Print hand receipts, sensitive items and cyclic inventories with letter of instruction (either hard copy or for posting to share drive based on unit SOP) Print Battalion Level Reports: Unit Equipment Readiness Lists and Consolidated Equipment Property Reports Monitor turn-in of hand receipts, sensitive and cyclic inventories; review for required adjustments, provide status to PBO. Update Hand Receipt, sensitive items and cyclic inventory tracking charts and provide to PBO Conduct reconciliation with the SSA for all open requisitions 5.9.4 As Required: Pull PBUSE reject data Research PBUSE error reports using SLAMIS and FEDLOG; prepare adjustment transactions and post to PBUSE. Include transaction documents as part of daily transactions for PBO approval. Provide support to new equipment fielding to establish immediate property book and hand/receipt control on unit acceptance of equipment. Identify excess equipment; requesting disposition using theater Excess Disposition Data Base (EDDB) web based process, assist units in obtaining technical inspections and turn in appointments, and prepare equipment turn-in documentation. During periods of heavy operations or inactivation when supported by a theater (21st TSC) Excess Task Force in unit area, provide onsite assistance to units and task force commander in accomplishing mass excess turn-in operations. 5.9.5 BN S4 Level: Review status of hand receipts, sensitive and cyclic inventories. Work with units who have not completed these actions to assist in getting them completed Review Cash Collection Vouchers, Statement of Charges and FLIPLs for administrative errors and recommend changes Assist in assigning Control Numbers and maintaining the FLIPL control log for FLIPLs Prepare reports on FLIPLs nearing or which have passed any suspense dates to the BN S4 Initiate replacement requisitions (less Non-Expendable and Property Book Controlled items) within financial limitations for all components items when replenishment is controlled at the Bn Level Assist subordinate units in initiating maintenance work requests to request condition code classification at the DS Maintenance facility and turn-in documentation for excess equipment 5.9.6 Unit Level: Submit requisitions for expendable and durable supplies Assist in establishing or maintaining; hand receipts, sub-hand receipts and component hand receipts Assist in preparing for inventories by gathering published Technical Manual Hand Receipts or inputting missing/updating component hand receipts from Supply Catalogs (SCs) or technical manuals as required Assist in conducting equipment inventories to include laying out equipment, conducting inventories and documenting results by establishing or updating component hand receipts to end users or shortage annexes to sub-hand receipt holders Prepare adjustment documents; turn-in and issue of equipment and components to/from hand receipt holders Develop or update a by LIN list of all equipment TMs and SCs to be used for inventory purposes In put or update component hand receipt data to PBUSE for all equipment which is not currently in the system based on current TM and SC data Update Hand Receipts, shortage annexes and component hand receipts based on issues or turn-ins conducted IAW unit SOP Assist in issuing OCIE to soldiers and transferring it to the CIF 5.9.7 During RESET Operations: Assist units conducting inventories; in preparing for, conducting and recording physical inventory results Initiate adjustment documents, replenishment requisitions, sub-hand receipt and shortage annexes Provide focused on site assistance ICW major fielding windows to insure property book and unit hand receipt actions occur simultaneously with unit acceptance from DA Project Manager Team 5.9.8 During DEPLOYMENT Operations: Augment unit equipment transfer teams to assist in the transfer of equipment to TLSC-E LBE or Rear Detachment Property Books and Hand Receipts under Unit Managed Equipment program. Initiate found on installation documentation, coordinate causative research with the losing PBO and assist in accounting for this equipment Conduct serial and USA Number research in PBUSE and Logistics Information Warehouse (LIW) to assist in causative research to identify equipment owner 5.9.9 Update shortage annexes and/or component hand receipts as may be required 6.0 PHASE-IN The period between the contract effective date and the start of the base performance period will constitute the phase in period. It is anticipated that this period will be approximately 20 workdays in duration (extendable by written approval from the Contracting Officer KO, subject to penalty). The Government will make required facilities and equipment accessible to the contractor during the phase-in period. The contractor's management personnel will be permitted to observe any on-going operations as approved by the COR. During the phase-in period, the contractor as a minimum shall: (1) Establish a contractor's Project Management Office to coordinate phase-in tasks and be the point of contact for the Government during the phase-in. (2) Recruit and hire necessary personnel (3) Obtain all required certification and clearances (Local National back ground check). (4) Develop and submit all required deliverables (5) Obtain all required passwords and logons in coordination with the COR (6) Attend post-award meetings as required (7) Provide addresses and phone numbers to KO and COR 10 days prior to start of the base performance period. 7.0 STAFFING 7.1 The Contractor shall ensure the 100% manning identified as a base line for each site is accomplished through the lifetime of the contract. 8.0 TRAINING 8.1The Government shall offer PBUSE training to contractor personnel at a TBD time and location. If the contractor accepts the training, he will not authorized to charge any cost (TDY, ODC) to the US Government. 9.0 GOVERNMENT RESPONSIBILITIES Government will: 9.1 Provide access to installations using the Installation Access Control System (IACS) for Contractor personnel, privately owned vehicles, and Contractor commercial vehicles. Installation access shall only be authorized for Contractor personnel in performance of this contract. 9.2 Provide SARS/ PBUSE Contractor personnel with Common Access Cards (CAC) for access to U.S. Government Computer Systems. 9.3 Provide the Contractor access to its "Government Owned and Government Operated" facilities. The Government will provide SARRS/ PBUSE Operators work areas in an office environment with adequate light, heat, and ventilation. KO, and Program Managers for SARSS and PBUSE requirements under the contract. 9.4 Provide a Government Representative for each performance location. The Government Representative will brief all Contractor personnel on US military rules and policies regarding physical security, fire, safety, and environmental standards prior to the start of the contract. 9.5 Provide equipment for Contractors to use in the accomplishment of its requirements. The Contractor shall not be responsible for the maintenance of these items. 9.6 Provide access to all U.S. Army publications and regulations listed in Attachment 1. 9.7 Provide a Quality Assurance Surveillance Plan (QASP) within 5 workdays after contract award. 9.8 Reserve the right to have Contractor employees removed from Government installations if deemed necessary by the Government. The COR shall notify the Contractor if a situation arises that a Contractor employees needs to be removed. 9.9 Provide directives when short term mission requirements make it necessary for the Contractor to send their personnel Temporary Duty (TDY). The COR will review and validate Contractor cost estimate when TDY is required. The COR will provide all pertinent information to the Contracting Officer before contract modifications are to be issued that support TDY requirements. The Government will authorize Per Diem in accordance with the U.S. Joint Travel Regulation (JTR). 10.0 CONTRACTOR RESPONSIBILITIES Contractor shall: 10.1 Provide skills and qualified personnel as required under this contract. The Contractor shall inform the COR in writing of the names of key personnel at each location who shall coordinate with the Government Representative for daily operations and guidance. 10.2 Maintain a list of all its employees on this contract in MS Excel by labor category and work site indicating whether that person's installation pass has been issued or is still pending through the Installation Access Control System (IACS). This list shall include ID, Passport Numbers and POV License Number when POV access is authorized and if individual Contractor employee requires a Common Access Card. The Contractor is required to provide this list to the Government Representative and COR, during the phase-in period and as any changes occur per Task Orders. 10.3 The Contractor shall maintain a Key Personnel Listing in MS Excel with the following personnel information; Names, work telephone numbers, and work location of key personnel. This listing shall be provided electronically via email to the Government Representative and COR not later than (NLT) the 5th calendar day of each month. 10.4 The Contractor shall provide the name of its Project Manager / Senior level Supervisor to the Contracting Officer and COR, one (1) day after Contract Award. The Contractor shall notify the Government not less than Fifteen (15) days prior to hiring a new Project Manager/ Senior level Supervisor. 10.5 All Contractor personnel must be able to speak, read, and write the English language. The Contractor shall not employ persons for work on this contract if such employee is considered by the contracting officer to be a potential threat to the health, safety, security, general well being, or operational mission of the installation and its population as a result of criminal acts or other negative issues. 11.0 SSA & PBUSE CONTRACTOR PERSONNEL JOB DESCRIPTION AND QUALIFICATIONS 11.1 Project Management/ Senior level Supervisor: The Contractor shall designate in writing the names of its Project Manager/ Senior level Supervisor responsible for the management and supervision of its employees. The Project Manager/ Senior level Supervisor shall have a minimum of Eight (8) years of experience in US Army STAMIS Systems supporting SSA and Property Book Operations and be responsible for the performance of the work. Further, these personnel shall be able to obtain and maintain a Common Access Card for computer access. 11.2 Supply Technicians (SARRS): The Contractor shall have a minimum of three (3) years of experience in US Army Standard Army Retail Supply System (SARSS). Further, these personnel shall be able to obtain and maintain a Common Access Card for computer access. 11.3 Material Handlers: Shall have minimum of Two (2) years experience in US Army Supply Support Activities (SSA) or commercial warehouse operations 11.4 Supply Technicians (PBUSE): Shall have a minimum of Six (6) months experience in a Property Book Office and a minimum of Six (6) months of verifiable PBUSE experience. PBUSE experience is waiverable by PBUSE Training Certification (Forty (40) hours or more). Further, these personnel shall be able to obtain and maintain a Common Access Card for computer access. 12.0 SECURITY CLEARANCES Security clearances are not required for SSA operations and PBUSE Contractors performing services under this PWS. 13.0 REPORTING 13.1 CONTRACTOR MANPOWER REPORTING APPLICATION (CMRA) The Contractor shall report all Contractor manpower (to include Subcontractor manpower) employed for the performance of this contract. The Contractor shall complete all required fields in the reporting system using the web address: http://cmra.army.mil. The requiring activity will assist the Contractor with the reporting requirement as necessary. If the Contractor is experiencing difficulties registering in the CMR website, an Excel spreadsheet can be obtained from Contractormanpower@hqda.army.mil and completed by the Contractor (one row for each contract). The completed spreadsheet can be sent to Contractormanpower@hqda.army.mil and the data will be input into the application. The Contractor may enter reports at any time during the reporting period, which is defined as the contract's period of performance not to exceed 12 months ending 30 September of each Government fiscal year. Reporting must be completed no later than 31 October following the fiscal year during which the contract is in place. Reporting must be completed for every year or part of a year for which the contract is in place. Failure to comply with this reporting requirement will result in contract termination. For reporting requirements, the appropriate Unit Identification Code (UIC) is W6J6AA. 13.2 The Contractor shall maintain a Personnel Listing in MS Excel with the following personnel information; Names, work telephone numbers, and work location of its personnel. This listing shall be weekly updated, verified and confirmed by the onsite Government Representative and provided electronically via email to the COR and Program Managers (PMs) every Tuesday, not later than (NLT) 11:00am. 13.3 The Contractor shall provide a financial contract status report (burn rate report) to the Contracting Officer Representative (COR), on the 2nd calendar day of each month. ATTACHMENT 1 APPLICABLE REFERENCE, PUBLICATIONS AND FORMS REGULATION/PUBLICATIONTITLE 29 CFR 1910.120029 Code Federal Request 49 CFR 172.70449 Code Federal Request ADSM 18-LIY-AJT-UNI-EMSARSS End User Manual ADSM 18-LIY-AJT-UNI-UMSARSS Users Manual AIS Manual GCSS-A/T PBUSE EMPBUSE End User Manual AR 190-51Security of Unclassified Army Property AR 25-400-2The Army Records Information Management System (ARIMS) AR 380-5Army Information Security Program AR 385-10Army Safety Program AR 530-1Operation Security AR 700-15Packaging of Materiel AR 700-82Joint Regulation Governing the Use and Application of Uniform Source, Maintenance and RC Code AR 702-7Product Quality Deficiency Report Program AR 710-2Inventory Management and Supply Policy Below Wholesale Level AR 710-3Asset Transaction Reporting System AR 725-50Requisitioning, Receipt, and Issue System AR 735-11-2Reporting of Supply Discrepancies AR 735-5Policies and Procedures for Property Accountability AR 740-1Storage and Supply Activity Operations AR 740-26Physical Inventory Count AR 740-3Care of Supplies in Storage Program CDA PAM 18-1Code Reference Guide for Monthly AMDF, and I&S History Files DA PAM 710-2-1Unit Supply System Manual Procedures DA PAM 710-2-2SSA Supply Systems Manual Procedures DA PAM 738-751TAMMS Aviation DA MSG 281145Z Aug 06ALARACT 157/2006 (Operation Total Recall Pa Initiative) DA MSG 132320Z Feb 09ALARACT (Frago #3 to HQDA Operation Total Recall PA Initiative) DOD 4145.19-RStorage and Warehousing Facilities and Services DOD 4160.21-MDefense Materiel Disposition Manual FM 10-15Basic Doctrine Manual for Supply and Storage MIL STD 2073-1DOD Standard Practice for Military Packaging MIL STD 129NMilitary Marking and Labeling TM 1-1500-328-23Aeronautical Equipment Maintenance Management and Procedures TM 38-470Storage and Maintenance of Army Prepositioned Stock Materiel. TRADOC PAM 525-76Automation Hardware Maintenance Concept AE Regulation 55-4Joint Transportation of Hazardous Materials AE Regulation 710-2Supply Policy Below the Wholesale Level AE Regulation 190-16 Installation Access Control TECHNICAL EXHIBIT 1 PERFORMANCE REQUIREMENT SUMMARY (PRS) PART 1 - *TECHNICAL EXHIBIT 2 SSA Operations Performance Requirements Summary 1.Contractor Performance will be evaluated monthly at each SSA using Checklist established in Quality Assurance Surveillance Plan (QASP). 2. Checklist identifies 87 separate tasks in 9 category areas from Performance Work Statement which will be evaluated Pass, Fail, or Not Applicable. Not Applicable tasks are those under the PWS that were not performed or evaluated by the QAR during a monthly rating period. An area for comments under each task allows QAR to record specific reasons for any Fail rating. 3. Surveillance method will be annotated as either Random Sampling (RS) or 100% Inspection (IN) as is the case by task evaluated during the month. 4. Those tasks rated Not Applicable for any given month will not factor into evaluation metrics. 5. Metric 1. Fail to Pass Ratio. Total number of Fail rated tasks will be divided by total number of Pass rated tasks expressed in % terms rounded up. For example if there are 80 Pass rated tasks, 5 Fail rated tasks, and 2 Not Applicable rated tasks, the Fail/Pass ratio would be 5 Fails divided by 80 Passes (5/80) which = 0.0625 but through rounding up would be expressed as 7%. STANDARD: No SSA rating may exceed 15%, i.e. rating of 16% or higher would be a performance failure. 6. Metric 2. Multiple Same Task, Same SSA Failures. This metric provides emphasis on not repeating a fail on the same task in the same SSA more than two monthly rating periods consecutively. This serves to ensure awarded Contractor has opportunity to address any training shortfalls with individual employees contributing to the fail, or failing to achieve training objective, to replace non-performing employees. STANDARD: any given task shall not be rated Fail more than two consecutive rating periods at the same SSA. PART 2 - *TECHNICAL EXHIBIT 2 PBUSE Operations Performance Requirements Summary 1.Contractor Performance will be evaluated monthly at each identified command using QAR Inspection Checklist & Contracting Officer Data Report - PBUSE as found in the Quality Assurance Surveillance Plan (QASP). While commands may have multiple geographical locations or units to which personnel are assigned, intent is that a single overall Rating will be provided per major unit, and a unit QAR will be assigned to collect individual site QAR data into a rolled report. Unit QAR will maintain site QARs if applicable with rolled report as supporting document. 2. Checklist identifies 38 separate tasks in 7 of 8 category areas from Performance Work Statement which will be evaluated Pass, Fail, or Not Applicable. Tasks in category "As Required" are covered sufficiently in other tasks performed to not require addition on the QA Checklist. Not Applicable tasks are those under the PWS that were not performed or evaluated by the QAR during a monthly rating period. An area for comments under each task allows QAR to record specific reasons for any Fail rating. 3. Surveillance method will be annotated as either Random Sampling (RS) or 100% Inspection (IN) as is the case by task evaluated during the month. 4. Those tasks rated Not Applicable for any given month will not factor into evaluation metrics. 5. Metric 1. Fail to Pass Ratio. Total number of Fail rated tasks will be divided by total number of Pass rated tasks expressed in % terms rounded up. For example if there are 31 Pass rated tasks, 3 Fail rated tasks, and 3 Not Applicable rated tasks, the Fail/Pass ratio would be 3 Fails divided by 31 Passes (3/31) which = 0.0968 but through rounding up would be expressed as 10%. STANDARD: No Major Unit rating may exceed 15%, i.e. rating of 16% or higher would be a performance failure. 6. Metric 2. Multiple Same Task, Same PBUSE Failures. This metric provides emphasis on not repeating a fail on the same task in the same Major Unit more than two monthly rating periods consecutively. This serves to ensure awarded Contractor has opportunity to address any training shortfalls with individual employees contributing to the fail, or failing to achieve training objective, to replace non-performing employees. STANDARD: any given task shall not be rated Fail more than two consecutive rating periods at the same Major Unit TECHNICAL EXHIBIT 2 Rating Table Performance Objective Program Management Reporting Performance Standard a. Provide accurate and detailed monthly status reports and funds status reports IAW PWS. b. Provide status reporting electronically or via a secure website IAW the PWS to include contract employee start and termination dates, NDA copies, On Call responses, call back status, OT worked, etc. Acceptable Quality Level Submit monthly reports within 10 work days following the month period, and in correct format. Proof-read, spell-checked, free of typos or grammatical errors. Percentage fill rate by CLIN and by location must be accurate and up to date, with relevant and accurate backfill status information, and funds status. b. All other reports due within the timelines IAW the PWS. c. Government will have access to review all historical records beginning with the contract performance start date at anytime during the course of the contract, and until the contractor final invoice is accepted by the government. Method of Assessment QCP, 100% inspection. Maximum Payment Deduction Rework at no additional cost to gov't; Failure to provide timely, accurate, and comprehensive reports IAW the PWS, including monthly status reports will result in an annotation in the Past Performance Report detailing negative mission impact and delays. Three or more late or otherwise noncompliant reports per contract year will result in a payment deduction equal to 1% of each applicable Task Order award amount. Governement Rating Pass / Fail Performance Objective Contract Management. Performance Standard IAW PWS, Contractor Quality Control Plan, and Task Order, provide a Contract Representative (Program Manager), who shall execute contractual authority in programmatic decision-making. Acceptable Quality Level Contractor Representative (Program Manager) meets 100% the requirements to act as a representative in behalf of the contractor, and empowered by the contractor makes timely programmatic decisions as requested by the COR and government functional representative. Method of Assessment QCP, 100% inspection. Maximum Payment Deduction Failure to provide a Contractor Representative with contractual decision making authority will result in a detailed annotation in the Past Performance Report on detailing negative mission impact and delays, and will significantly affect consideration for exercising option years of the contract. Government Rating Pass / Fail Performance Objective Monthly Invoicing. Performance Standard a. Submit invoices monthly within 90 days of service and or incurred ODCs. b. Only apply charges for services and ODCs incurred in the monthly time period invoiced. c. Provide backup documentation for all services and ODCs. d. Any overlooked charges must be invoiced separately, identified as an amendment to a previous invoice, listing the original invoice number, and with the note "Erroneously Omitted". Acceptable Quality Level a. Submit invoices monthly. Each invoice must include all services provided and ODCs incurred for the one month time period. b. Invoices will be accepted NLT 90 days following the month in which any labor or ODC costs were incurred. c. Back up documentation must accompany all invoices submitted for payment. d. Erroneously omitted charges shall be invoiced on a separate invoice as an amendment to the original invoice. Method of Assessement QCP, 100% inspection. Maximum Payement Deduction Failure to provide monthly invoices substantiated with clear, concise, and accurate back up documentation NLT than 90 days following the month services and/or ODC costs were incurred, will result in a detailed annotation in the Past Performance Report, and will significantly affect consideration for exercising option years of the contract. Three or more late and/or amended invoices per contract year will result in a payment deduction equal to 1% of each applicable Task Order award amount. Goverment Rating Pass / Fail Performance Objective Provide uninterrupted service on contract initiation by filling required positions for all CLINS by contract effective dates. Performance Standard a. Individuals assigned in Germany have TESA approvals or military exigency prior to start date. Individuals in Italy have TR status prior to start date. b. Personnel on-site at specified work location.a. Minimal Acceptable Quality Level (AQL) is 75% fill of Labor categories at contract start-up. Acceptable Quality Level Minimal AQL is 80% fill of Labor categories 30 days post-contract start-up. Method Of Assessment QCP, Contractor reports; customer feedback; 100% inspection. Maximum Payment Deduction Failure to maintain position fills at the AQL will result in an annotation in the Past Performance Report detailing negative mission impact and delays, and a payment deduction equal to 1% of each applicable Task Order award amount for each percentage point below the AQL. Government Rating Pass / Fail Performance Objective Maintain continuous fill of required positions. Performance Standard 30 days after contract implementation, contractor has reached steady state of high CLIN fill. Acceptable Quality Level Minimal AQL is sustainment of 85% fill of Labor categories. Method of Assessment QCP, Contractor reports; customer feedback; 100% inspection. Maximum Payment Deduction Failure to maintain position fills at the AQL will result in an annotation in the Past Performance Report detailing negative mission impact and delays, and a payment deduction equal to 1% of each applicable Task Order award amount for every percentage point below the AQL. Will be assessed monthly at the individual CLIN level. Governement Rating Pass / Fail Performance Objective Provide personnel with required skills. Performance Standard Meet position description requirements and able to perform required skills upon assignment. Acceptable Quality Level No vacancies due to denial of TR or AS/TESA status based on lack of qualification; No personnel recommended for termination within 60 days of hire due to inability to perform duties; No remedial training required for individual to meet pre-requisite skills. Method of Assessment QCP, Coordination between PM and COR; customer feedback; contractor reports; 100% inspection. Maximum Payment Deduction Failure to provide qualified personnel resulting in prolonged vacancies or rapid termination will result in an annotation in the Past Performance Report detailing negative mission impact and delays, and will significantly affect consideration for exercising option years of the contract. Governement Rating Pass / Fail Performance Objective Provide properly cleared individuals for positions. Performance Objective Responsive to changes in requirements. Performance Standard Adjust levels of personnel support to meet changes in mission requirements. Acceptable Quality Level Provide increased support on-site within 45 days of written notification Reduce support within 45 days of written notification. Method of Assessment QCP, Coordination between Program Manager, COR, and KO. Maximum Payment Deduction Failure to maintain position fills at the AQL will result in an annotation in the Past Performance Report detailing negative mission impact and delays, and a payment deduction equal to 1% of Task Order award amount for every workday beyond the AQL. Will be assessed at the individual CLIN level. Government Rating Pass / Fail Performance Objective Provide support to new contingency area CLINs. Performance Standard Provide qualified personnel to support mission requirements in new geographical areas.Provide increased support on-site within 60 days of notification. Method of Assessment QCP, Coordination between Program Manager, COR, and KO. Maximum Payement Deduction Failure to maintain position fills at the AQL will result in an annotation in the Past Performance Report detailing negative mission impact and delays, and a payment deduction equal to 1% of each applicable Task Order award amount for every workday beyond the AQL. Will be assessed at the individual CLIN level. Government Rating Pass / Fail Performance Objective Maintain high personal standards of conduct and appearance Performance Standard Adherence to command directives, regulations and prohibitions Acceptable Quality Level Personnel meet 100% the requirements of the Joint, DOD and U.S. Army Professional Conduct Policies and Regulations. Standards commensurate with those of government civilian employees acting in similar capacity. Method of Assessment Customer feedback; random observations; reports from local/military police Maximum Payment Deduction Failure of personnel to meet conduct standards, as per Joint, DOD, and U.S. Army policies and regulations will result in a detailed annotation in the Past Performance Report; Remedial action within 5 workdays; removal of employees where warranted. Government Rating Pass / Fail Performance Objective Contract Deliverables Performance Standard Provide accurate and detailed deliverables listed in the PWS Deliverables Matrix to include product and service quality control reports, presentation material, briefings, studies, plans, agendas, minutes, and documentation. Acceptable Quality Level Products provided with accurate and comprehensive data, on time and in correct format. Proof-read, spell-checked, free of typos or grammatical errors. Method of Assessment QCP, 100% inspection Maximum Payment Deduction Rework at no additional cost to government; Repeated problems will result in an annotation in the Past Performance Report detailing negative mission impact and delays, and a payment deduction equal to 1% of each applicable Task Order award amount. Government Rating Pass / Fail TECHNICAL EXHIBIT 3 DELIVERABLES Contract Data Requirement List (CDRL)DELIVERABLESDUE DATEPWS REFERENCE CDRL XX Maintain a list of all its employees on this contract in MS Excel by labor category and work site indicating whether that person's installation pass has been issued or is still pending through the Installation Access Control System (IACS). This list shall include ID, Passport Numbers and POV License Number when POV access is authorized and if individual Contractor employee requires a Common Access Card. During the phase-in period and as any changes occur per Task Orders - 10.2 CDRL XX List of Key Personnel(with current MSC supported, work location and DSN phone number) To the COR not later than the 5th calendar day of each month - 10.3 CDRL XX Name of Project Manager/ Senior Level Manager To the Contracting Officer and COR, One (1) day after Contract Award. A change of PM notification is required not later than Fifteen (15) days prior to hiring 10.4 CDRL XXContractor manning status reportWeekly, every Tuesday NLT 11:00am - 13.2 CDRL XXFinancial contract status reportMonthly, every 2nd calendar day- 13.3 TECHNICAL EXHIBIT 4 Definitions Contracting Officer: A Contracting Officer (KO) is the person with the authority to enter into, administer, and/or terminate contracts and make related determination and findings. (FAR 2.10). Contracting Officer's Representative (COR): An individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions." (DFARS 202.101) Property Book Officer (PBO): The person officially appointed in writing to maintain a formal set of accounting records of property or funds. An Accountable Officer is assigned to each SSA. Property Book United Supply Enhanced (PBUSE): PBUSE is a web based system designed to replace ULLS-S4 and the Standard Property Book System-Revised (SPBS-R). Performance Requirements Summary (PRS): The Performance Requirements Summary provides standards and acceptable quality levels of measurement to be used in evaluating Contractor performance. Government Representative The Government Representative is responsible for inspections of services performed at each Government location defined in the PWS Task Order. The Government Representative will perform Government quality assurance inspections through all phases of services under the Performance Work Statement until contract completion and will validate final acceptance by the U.S. Government for payment of Contractor invoices. Quality Control: The Contractor is responsible for carrying out its obligations under the contract as defined in the FAR 46.105. Standard Army Retail Supply System (SARSS): Standard Army Management Information System (STAMIS) used in warehouse operations. SARSS coordinates with ULLS-G and ULLS-S4.
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99 -- 21st Theater Sustainment Command Support (TSC)