FILE | R | DVA ORM Advertising Services (AIMS Support) Contract - Attachment

FBO DAILY ISSUE OF APRIL 22, 2012 FBO #3802
DOCUMENT

R -- DVA ORM Advertising Services (AIMS Support) Contract - Attachment

Notice Date: 4/20/2012
Notice Type: Attachment
NAICS: 541810 — Advertising Agencies
Contracting Office: Department of Veterans Affairs;Acquisition Service DC;Office of Acquisition Operations (003B));810 Vermont Avenue, NW;Washington DC 20420
ZIP Code: 20420
Solicitation Number: VA10112Q0088
Archive Date: 6/17/2012
Point of Contact: Anethra Facione, Contract Specialist
Small Business Set-Aside: Service-Disabled Veteran-Owned Small Business
Award Number: GS-23F-0368P VA101-12-F-0071
Award Date: 4/18/2012
Awardee: KEITH KING & ASSOCIATES, LLC;325 E CRESCENT LN;DETROIT;MI;482075002
Award Amount: $37,964.00
Description: STATEMENT OF WORK 1.Title of Project Management, Organizational and Business Improvement Services: Update ORM EEO Presentation for Executives, VA Employees, Supervisors, and Managers. 2.Purpose of Project To update a state-of-the art, interactive, training presentation previously developed for the Department of Veterans Affairs (VA) Office of Resolution Management in 2010 that targets Senior Executives and other audiences within VA, providing them with mandatory Equal Employment Opportunity (EEO) training. The Office of Resolution Managements mission is to œpromote a discrimination free work environment that focused on serving veterans by preventing and resolving, workplace disputes in a timely and high-quality manner. The presentation shall engage Senior Executive Service (SES) members and equivalents in guided discussions which will enable them to understand their legal responsibility to maintain a discrimination free work environment; to know the benefits of making the EEO complaint process work within the VA; to encourage subordinate managers to engage in productive interactions when responding to EEO allegations and complaints; and to diffuse disruptive situations, workplace disputes and EEO complaints by using conflict management and alternative dispute resolution strategies. This initiative provides a structure for delivering mandatory training to help promote equal opportunity and diversity within VA and provide VA Senior Executives with tools to help to resolve workplace disputes constructively in order to maintain a high-performing workforce. 3.Background The Department of Veterans Affairs (VA) is committed to ensuring equal employment opportunity (EEO), promoting diversity and inclusion, and resolving workplace conflict constructively in order to maintain a high-performing workforce in service to our Nation ™s Veterans. The Secretary of Veterans Affairs has vocalized and demonstrated VA ™s strong commitment to maintaining a high-performing organization in the 21st century. The Secretary is committed to vigorously enforcing all applicable Federal EEO laws, regulations, Executive Orders, and Management Directives to ensure equal opportunity in the workplace and full protection of all VA employees. The Department is staunchly committed to creating and maintaining an environment within VA that is free of barriers to full participation, that leverages diversity, and empowers every individual to contribute to his or her fullest potential in service to the Department and to the Nation ™s Veterans. In 2009, consistent with this effort, the Secretary announced to the Department œTransformation 21. One of the Transformation 21 initiatives addresses Human Capital Investment, and specifically states: œThis VA-wide initiative helps offer the highest quality in medical care, benefits, and memorial services by creating a talent pool of trained, certified, and inspired employees. In support of Transformation 21 and in compliance with Title 5, U.S. Code, Section 3396, which requires Federal agencies to establish programs for the systematic development of Senior Executives, the Assistant Secretary for Human Resources and Administration (HR&A) mandated the Office of Diversity and Inclusion (ODI) in collaboration with the Office of Resolution Management (ORM) analyze, design, develop, implement and evaluate training and development activities for VA ™s Senior Executive Service in diversity and inclusion and equal employment opportunity (EEO) compliance. 4.Scope of Work The scope of work is limited to updating a 3.5 hour interactive instructor-led training presentation that provides instruction on the Federal EEO Complaint Process, granting Reasonable Accommodation, Preventing Workplace Retaliation, and Maximizing the use of Alternative Dispute Resolution. The presentation shall incorporate the technologies of an Audience Response System, video, voiceover scenarios, 3D animations, illustrations, Flash presentations, and interactive applications to garner the attention of participants and ensure the successful transfer and retention of information shared during the instruction. The presentation shall also incorporate Knowledge Checks which will use an Audience Response System to measure learning and to gauge how well the participants enjoyed the learning process and the extent to which they gained knowledge and skills. 5.Place of Performance The work shall be performed at the Contractor ™s site of business. There shall be no travel involved. All meetings with the Contracting Officer ™s Representative shall be conducted via audio conference call, Micro-Soft LiveMeeting or at the Contractor ™s facility. 6.Period of Performance The Contractor shall begin work immediately upon award of the contract. All work shall be completed no later than 30 calendar days (4 weeks, and weekend as needed) from the Date of the Award (DOA). 7.Type of Contract Firm Fixed Price 8.ASSOCIATED DELIVERABLES The Contractor shall provide an updated, interactive presentation to ensure the successful transfer and retention of information shared during the presentation. The project requires that the Contractor make major modifications and rework to the opening and closing video montages and animations, incorporating updated scripts and statistical information provided by ORM. The Contractor shall also create a template for ORM presentations for branding purposes. The template shall include the ADVANCE Logo, VA Seal, and the ORM Logo. Instead of editing voice narration to incorporate new statistical data, the Contractor shall re-do all voice narration to ensure consistency of presentation. Discussion sections shall be redone and include 6-10 new case studies with voice narration and modifications to all associated charts and statistical references. The VA Office of Resolution Management shall provide the Contractor with a copy of the original presentation and associated lesson plan; discussion topics for the revised presentation; updated scripts and statistical information; additional case studies; and VA and ORM logos, and other items necessary for opening and closing video montages, animations, and PowerPoint slides. 9.REPORTING REQUIREMENTS The Contractor shall meet with the specified Contracting Officer ™s Representative (COR) on Friday of each week to discuss the progress of the work performed during the week. The conference calls will be arranged by the COR using a toll-free bridge. 10. CHANGES TO THE STATEMENT OF WORK Any changes to this Statement of Work shall be authorized and approved only through written correspondence from the Contracting Officer. A copy of each change shall be kept in a project folder along with all other products of the project. Costs incurred by the Contractor through the actions of parties other than the CO shall be borne by the Contractor. 11. TRAVEL NONE 12. GOVERNMENT RESPONSIBILITIES The Government shall ensure that all requests for review of work products made by the Contractor are reviewed and returned to the Contractor within the time frame specified by the Contractor. 13. CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT All presentations, videos, and associated materials, working papers, and other materials deemed relevant by VA which has been generated by the Contractor in performance of this contract are the exclusive property of the United States Government and shall be submitted to the COR at the completion of the Task Order. The Contractor is not authorized to release information to any party or organization other than ORM. However, the Contracting Officer, or his or her representative (COR), shall be the sole authorized official to release verbally or in writing, any data, the draft deliverables, the final deliverables or any other written or printed material pertaining to this task order to other individuals, groups or organizations. Any request for information about this task order presented to the Contractor shall be submitted to the CO for response. Press releases, marketing material or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the CO. 14. PRIVACY AND SECURITY AWARENESS A. All Contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems: (i) Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Contractor Rules of Behavior relating to access to VA information and information systems; (ii) Successfully complete the VA Cyber Security Awareness and Rules of Behavior training and annually complete required security training; (iii) Successfully complete the appropriate VA privacy training and annually complete required privacy training; and (iv) Successfully complete any additional cyber security or privacy training, as required for VA personnel with equivalent information system access [to be defined by the VA program official and provided to the CO for inclusion in the solicitation document “ e.g., any role-based information security training required in accordance with NIST Special Publication 800-16, Information Technology Security Training Requirements.] B. The Contractor shall provide to the CO and/or the COR a copy of the training certificates and certification of signing the Contractor Rules of Behavior for each applicable employee in accordance with Section 9, Training, from Appendix C of the VA Handbook 6500.6, œContract Security, within 1 week of the initiation of the contract as required. Failure to complete the mandatory annual training and sign the Rules of Behavior, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete. 15. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS A. The Contractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in this contract, agreement, or task order. B. All Contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for Contractors shall be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures. The position sensitivity impact for this effort has been designated as LOW Risk and the level of background investigation is BI. No protected health information will be disclosed or accessed. C. Contract personnel who require access to national security programs shall have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance shall be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness. D. Custom software development and outsourced operations shall be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the Contractor shall state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor. E. The Contractor shall notify the CO immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the Contractor employ. The CO shall also be notified immediately by the Contractor prior to an unfriendly termination. 16. CUSTODY OF VA SENSITIVE INFORMATION A. Information made available to the Contractor by VA for the performance or administration of this contract or information developed by the Contractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. (Rights in Data-General, FAR 52.227-14(d) (1)). B. VA information should not be co-mingled, if possible, with any other data on the Contractor ™s information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling shall be allowed to meet the requirements of the business need, the Contractor shall ensure that VA information is returned to the VA or destroyed in accordance with VA ™s sanitization requirements. VA reserves the right to conduct on site inspections of Contractor ™s IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with the requirements of VA Directives. C. Prior to termination or completion of this contract, the Contractor shall not destroy information received from VA, or gathered/created by the Contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by the Contractor shall be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the Contractor that the data destruction requirements above have been met shall be sent to the VA CO within 30 days of termination of the contract. D. The Contractor shall not make copies of VA information, logos, etc., except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on Contractor electronic storage media for restoration in case any electronic equipment or data used by the Contractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies shall be appropriately destroyed. E. If VA determines that the Contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the Contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12. E. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the Contractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA ™s prior written approval. The Contractor shall refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA CO for response. F. Notwithstanding the provision above, the Contractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the Contractor is in receipt of a court order or other requests for the above mentioned information, that Contractor shall immediately refer such court orders or other requests to the VA CO for response. 17. SECURITY INCIDENT INVESTIGATION A. The term œsecurity incident means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The Contractor shall immediately notify the COR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the Contractor has access. B. To the extent known by the Contractor, the Contractor ™s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the Contractor considers relevant. C. With respect to unsecured protected health information, the business associate is deemed to have discovered a data breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate shall notify the covered entity of the breach. Notifications need to be made in accordance with the executed business associate agreement. D. In instances of theft or break-in or other criminal activity, the Contractor shall concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The Contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The Contractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident. 18. LIQUIDATED DAMAGES FOR DATA BREACH A.Consistent with the requirements of 38 U.S.C. §5725, this contract may require access to sensitive personal information. Accordingly, the Contractor shall be liable to VA for liquidated damages in the event of a data breach or privacy incident involving any sensitive personal information the Contractor processes or maintains under this contract. B.The Contractor shall provide notice to VA of a œsecurity incident as set forth in the Security Incident Investigation section above. Upon such notification, VA shall secure from a non-Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination. C.Each risk analysis shall address all relevant information concerning the data breach including the following: (i)Nature of the event (loss, theft, unauthorized access); (ii)Description of the event, including: (a)Date of occurrence; (b)Data elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code; (iii)Number of individuals affected or potentially affected; (iv)Names of individuals or groups affected or potentially affected; (v)Ease of logical data access to the lost, stolen or improperly accessed data in light of the degree of protection for the data, e.g., unencrypted, plain text; (vi)Amount of time the data has been out of VA control; (vii)The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons); (viii)Known misuses of data containing sensitive personal information, if any; (ix)Assessment of the potential harm to the affected individuals; (x)Data breach analysis as outlined in 6500.2 Handbook, Management of Security and Privacy Incidents, as appropriate; and (xi)Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised. D. Based on the determinations of the independent risk analysis, the Contractor shall be responsible for paying to the VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following: (i) Notification; (ii) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports; (iii) Data breach analysis; (iv) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution; (v) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and (vi) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs. 19. INFORMATION SYSTEMS DESIGN AND DEVELOPMENT A. Information systems that are designed or developed for or on behalf of VA at non-VA facilities shall comply with all VA directives developed in accordance with FISMA, HIPAA, NIST, and related VA security and privacy control requirements for Federal information systems. This includes standards for the protection of electronic PHI, outlined in 45 C.F.R. Part 164, Subpart C, information and system security categorization level designations in accordance with FIPS 199 and FIPS 200 with implementation of all baseline security controls commensurate with the FIPS 199 system security categorization (reference Appendix D of VA Handbook 6500, VA Information Security Program). During the development cycle a Privacy Impact Assessment (PIA) shall be completed, provided to the COR, and approved by the VA Privacy Service in accordance with Directive 6507, VA Privacy Impact Assessment. B. The Contractor shall certify to the COR that applications are fully functional and operate correctly as intended on systems using the VA Federal Desktop Core Configuration (FDCC), and the common security configuration guidelines provided by NIST or the VA. This includes Internet Explorer 7 configured to operate on Windows XP and Vista (in Protected Mode on Vista) and future versions, as required. C. Applications designed for normal end users shall run in the standard user context without elevated system administration privileges. D. The security controls shall be designed, developed, approved by VA, and implemented in accordance with the provisions of VA security system development life cycle as outlined in NIST Special Publication 800-37, Guide for Applying the Risk Management Framework to Federal Information Systems, VA Handbook 6500, Information Security Program and VA Handbook 6500.5, Incorporating Security and Privacy in System Development Lifecycle. E. The Contractor is required to design, develop, or operate a System of Records Notice (SOR) on individuals to accomplish an agency function subject to the Privacy Act of 1974, (as amended), Public Law 93-579, December 31, 1974 (5 U.S.C. 552a) and applicable agency regulations. Violation of the Privacy Act may involve the imposition of criminal and civil penalties. F. The Contractor agrees to: (i) Comply with the Privacy Act of 1974 (the Act) and the agency rules and regulations issued under the Act in the design, development, or operation of any system of records on individuals to accomplish an agency function when the contract specifically identifies: (a) The Systems of Records (SOR); and (b) The design, development, or operation work that the Contractor is to perform. (ii) Include the Privacy Act notification contained in this contract in every solicitation and resulting subcontract and in every subcontract awarded without a solicitation, when the work statement in the proposed subcontract requires the redesign, development, or operation of a SOR on individuals that are subject to the Privacy Act; and (iii) Include this Privacy Act clause, including this subparagraph (3), in all subcontracts awarded under this contract which requires the design, development, or operation of such a SOR. G. In the event of violations of the Act, a civil action may be brought against the agency involved when the violation concerns the design, development, or operation of a SOR on individuals to accomplish an agency function, and criminal penalties may be imposed upon the officers or employees of the agency when the violation concerns the operation of a SOR on individuals to accomplish an agency function. For purposes of the Act, when the contract is for the operation of a SOR on individuals to accomplish an agency function, the Contractor is considered to be an employee of the agency. H. œOperation of a System of Records means performance of any of the activities associated with maintaining the SOR, including the collection, use, maintenance, and dissemination of records. I. œRecord means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, education, financial transactions, medical history, and criminal or employment history and contains the person ™s name, or identifying number, symbol, or any other identifying particular assigned to the individual, such as a fingerprint or voiceprint, or a photograph. J. œSystem of Records means a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual. 20. INFORMATION SYSTEMS HOSTING, OPERATION, MAINTENANCE OR USE A. VA prohibits the installation and use of personally-owned or contractor/subcontractor owned equipment or software on VA ™s network. If non-VA owned equipment must be used to fulfill the requirements of a contract, it must be stated in the service agreement, SOW or contract. All of the security controls required for government furnished equipment (GFE) must be utilized in approved other equipment (OE) and must be funded by the owner of the equipment. All remote systems must be equipped with, and use, a VA-approved antivirus (AV) software and a personal (host-based or enclave based) firewall that is configured with a VA approved configuration. Software must be kept current, including all critical updates and patches. Owners of approved OE are responsible for providing and maintaining the anti-viral software and the firewall on the non-VA owned OE. B. All electronic storage media used on non-VA leased or non-VA owned IT equipment that is used to store, process, or access VA information must be handled in adherence with VA Handbook 6500.1, Electronic Media Sanitization upon: (i) completion or termination of the contract or (ii) disposal or return of the IT equipment by the contractor/subcontractor or any person acting on behalf of the contractor/subcontractor, whichever is earlier. Media (hard drives, optical disks, CDs, back-up tapes, etc.) used by the contractors/subcontractors that contain VA information must be returned to the VA for sanitization or destruction or the contractor/subcontractor must self-certify that the media has been disposed of per 6500.1 requirements. This must be completed within 30 days of termination of the contract. 21. ACCESSIBILITY REQUIREMENTS (SECTION 508) Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology (EIT), they shall ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities shall have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public. All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable standards have been identified: 36 CFR 1194.22 “ Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous JavaScript and XML (AJAX) then œ1194.21 Software standards also apply to fulfill functional performance criteria. 36 CFR 1194.24 “ Video and Multimedia Products, applies to all video and multimedia products that are procured or developed under this work statement. Any video or multimedia presentation shall also comply with the software standards (1194.21) when the presentation is through the use of a Web or Software application interface having user controls available. All training and informational video and multimedia productions which support the agency ™s mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. All training and informational video and multimedia productions which support the agency ™s mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. 36 CFR 1194.31 “ Functional Performance Criteria, applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria. 36 CFR 1194.41 “ Information Documentation and Support, applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required œ1194.31 Functional Performance Criteria , they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY. 36 CFR 1194.2(b) “ (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are available commercially that meet some, but not all of the standards, the agency shall procure the product that best meets the standards. When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. 36 CFR 1194.3(b) “ Incidental to Contract, all EIT that is exclusively owned and used by the Contractor to fulfill this work statement does not require compliance with Section 508. This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public. This exception only applies to those Contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public. 22. PERTINENT INFORMATION OR SPECIAL CONSIDERATION Public Law 105-114 Office of Resolution Management Standard Operating Procedures 29 CFR § 1614 EEOC Management Directive 110 VA Handbook 6500.6, Appendix D, VA Contractor Rules of Behavior
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R -- DVA ORM Advertising Services (AIMS Support) Contract - Attachment