SPECIAL NOTICE
R -- DISA SPRING 2012 ENTERPRISE SERVICE MANAGEMENT FRAMEWORK CONSORTIUM
- Notice Date
- 4/18/2012
- Notice Type
- Special Notice
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Defense Information Systems Agency, Procurement Directorate, DITCO-NCR, P.O. BOX 549, FORT MEADE, Maryland, 20755-0549, United States
- ZIP Code
- 20755-0549
- Solicitation Number
- DISA-ESMF-CONSORTIUM-FT-MEADE-MD
- Point of Contact
- Drew Jaehnig, Phone: 301-225-8142, Edward Shannon Frank, Phone: 301-225-4121
- E-Mail Address
-
drew.jaehnig@disa.mil, Edward.frank@disa.mil
(drew.jaehnig@disa.mil, Edward.frank@disa.mil)
- Small Business Set-Aside
- N/A
- Description
- Special Notice for PARTICIPATION IN DISA'S SPRING 2012 ENTERPRISE SERVICE MANAGEMENT FRAMEWORK CONSORTIUM CONTRACTING OFFICE ADDRESS Defense Information Systems Agency, Acquisition Directorate, DITCO-NCR-PL62, 6914 Cooper Ave., Ft. Meade, MD 20755 DESCRIPTION: THIS IS A SPECIAL NOTICE FOR PARTICIPATION IN DISA'S SPRING 2012 ENTERPRISE SERVICE MANAGEMENT FRAMEWORK (ESMF) CONSORTIUM TO BE HELD JUNE 5-7, 2012 1. INTRODUCTION The Defense Information Systems Agency (DISA), in support of the Department of Defense (DoD), is seeking participation from commercial companies or integrators that wish to attend the Department's Spring 2012 ESMF Consortium event and have experience in implementing ITSM/ITIL best practices in their environment. The Agency will allow 75 industry participants in person and 50 participants via Defense Connect Online (DCO). Each selected company will be allowed no more than two (2) participants to attend the event. DISA is also seeking participation from commercial companies or integrators that can speak to industry trends and practices in Service Management with special emphasis on Service Operations. DISA is interested in having four to six (4-6) speakers from industry to present their experiences in industry (as opposed to government) with ITIL/ITSM adoption efforts. The opportunity would provide an information exchange between government and industry, but is not a sales, marketing or contracting opportunity. Industry speakers should focus on areas outside of sales, marketing and contracting such as internal adoption efforts, experience with government and non-government clients, lessons learned and emerging techniques. Selection for attendance will be for one-year. This includes all consortium events within that year. Speakers will be required to re-submit qualifications for each consortium but will be invited to attend other consortium events within that year of selection. 1.1 OVERVIEW This event is solely for the exchange of information and knowledge. The speakers and participants in the event will benefit from government exchange with the defense department as a whole; however participation or presentation at the event does not provide attendees with any competitive advantage or preferential treatment in future acquisitions related to or resulting from the event. Additionally, the government does not support or endorse any company that attends or presents during the event. 1.2 PURPOSE The Consortium event is intended to facilitate a learning exchange and public dialogue between industry and the Department of Defense. The three-day event is comprised of the following: •· Day One will focus on Industry at large to share their successes/experiences and explain where industry is going with service management focusing on Service Operations (independent of the government uses). •· Day Two will mirror day one where the government will share and respond with its current approaches to Service Operations, the criticality of the development of a comprehensive operations structure for the government sector, the challenges that need to be solved within Service Operations and the next steps in creating an ITSM framework for the government (specifically DoD). •· Day Three will include break-out sessions discussing the ESMF Community of Practice, participation in various committees and focus groups, and the Defense Enterprise Service Management Framework (DESMF). The Consortium will be held biannually at Fort Meade, MD on the DISA campus. Government attendees include but are not limited to DISA, each military department, each combatant command, and military agencies. Participants for the most part will be GS-15 and O-6 level with some flag-level speakers and participants. 2. SPEAKER AND ATTENDEE EXPERIENCE SUBMISSION (limited to two pages) Companies interested in attending, shall provide a submission ( limited to two pages ) that summarizes their experience with ITSM, ITIL, eTOM or other Business Process Management as applied to computing, IT, Telecommunications and Cloud Computing focusing on their service operations efforts (e.g. incident management, problem management, request fulfillment, and service desk). Experiences should be outside the government realm and should demonstrate use internally to their corporation or large client applications - specifically to organizations that sell or support IT/Telecom services to groups larger than 10,000 with support staff in the hundreds. The government is looking to share experiences with large scale service providers. Companies that meet these experience criteria will be invited to attend based on a first-come, first-served basis (e.g. the first 90 companies to submit responsive experience submissions will receive invitations to attend). Companies interested in speaking shall submit a summary of their intended presentation and an outline of what will be covered as well as the required summary of experience stated above for attendees. The government will potentially select four-six (4-6) industry speakers based on the government's discretionary assessment of the presentation's contribution to the event as a whole. Potential speakers should be able to speak to the application (e.g. incident management, problem management, request fulfillment, and service desk) in ways that inform the Consortium as a whole on the application of service management in the above described environments. This includes existing and emerging techniques, new methods and modes. Speakers, if selected, must attend the event in person. Please send all qualifications and intended presentation description as described above to Drew Jaehnig ( drew.l.jaehnig.civ@mail.mil ) and Cassandra Bowen ( cassandra.k.haskell.civ@mail.mil ) NLT 1:00PM, Eastern Standard Time (EST) on May 4, 2012 for consideration. Each submission must include identification of the anticipated attendees, their titles, and a detailed description of their capabilities and qualifications. If submitting for interest in speaking, submission must also include a summary of their intended presentation and an outline of what will be covered. Selected speakers will be notified by May 18, 2012 of their selection and details regarding their attendance and presentation. Attendance at this Consortium event is free. Participants in the Consortium event will not be compensated or reimbursed for any cost incurred to attend this event nor is there anyway an implied or implicit competitive advantage for the participants in future solicitations. The event is for informational, educational and academic purposes only. Selection for attendance will be for one-year. This includes all consortium events within that year. Speakers will be required to re-submit qualifications for each consortium but will be invited to attend other consortium events within that year of selection. 3. CONTACT INFORMATION Questions should be directed to Drew Jaehnig ( drew.l.jaehnig.civ@mail.mil ) and Cassandra Bowen ( cassandra.k.haskell.civ@mail.mil ). The maximum number of attendees permissible given the location at which the event is held is 75 in person and 50 via DCO. Admittance will be based on "first-come, first-served" in combination with the capabilities/qualifications (describe above) necessary for meaningful participation. 4. DISCLAIMER THIS SPECIAL NOTICE IS NOT A REQUEST FOR PROPOSAL (RFP) AND IS NOT TO BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT TO ISSUE A SOLICIATION OR ULTIMATELY AWARD A CONTRACT. RESPONSES WILL NOT BE CONSIDERED AS PROPOSALS NOR WILL ANY AWARD BE MADE AS A RESULT OF THIS NOTICE. All information contained in the SPECIAL NOTICE is preliminary as well as subject to amendment and is in no way binding on the government. FAR clause 52.215-3, Request for Information or Solicitation for Planning Purposes is incorporated by reference into this SPECIAL NOTICE. The government does not intend to pay for information received in response to this SPECIAL NOTICE. Responders to this invitation are solely responsible for all expenses associated with responding to this SPECIAL NOTICE. Responses to the SPECIAL NOTICE will not be returned nor will receipt be confirmed. In accordance with FAR 15.201(e), responses to this SPECIAL NOTICE are not offers and cannot be accepted by the government to form a binding contract. Again, responders are solely responsible for all expenses associated with responding to this SPECIAL NOTICE. 5. SUBMISSION INSTRUCTIONS The government will accept electronic submissions only via email. Responses should include the (1) business name and address; (2) name of company representative and their business title; (3) experience/capability statements as discussed in Section 2. above. Responses to this SPECIAL NOTICE are due by 1:00PM, Eastern Standard Time (EST), May 4, 2012.. Interested companies should forward their capabilities, other information to be considered, and any applicable questions to Drew Jaehnig ( drew.l.jaehnig.civ@mail.mil ) and Cassandra Bowen ( cassandra.k.haskell.civ@mail.mil ). All responses should not exceed a 5 MB mail limit.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DISA/D4AD/DTN/DISA-ESMF-CONSORTIUM-FT-MEADE-MD/listing.html)
- Place of Performance
- Address: DISA Headquarters, 6914 Cooper Ave., Fort Meade, Maryland, 20755, United States
- Zip Code: 20755
- Zip Code: 20755
- Record
- SN02725796-W 20120420/120419000231-62f54370791b2d854d4c509b558c711b (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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