Loren Data's SAM Daily™

FBO DAILY ISSUE OF MARCH 21, 2012 FBO #3770
SOURCES SOUGHT

J -- Service/Maintenance Agreement for Abbott PLEX-ID Instrument

Notice Date

3/19/2012
 

Notice Type

Sources Sought
 

NAICS

811219 — Other Electronic and Precision Equipment Repair and Maintenance
 

Contracting Office

Department of Health and Human Services, Food and Drug Administration, Office of Acquisitions and Grants Services, Bldg 50 Room 422, Jefferson, Arkansas, 72079, United States
 

ZIP Code

72079
 

Solicitation Number

FDA1101030
 

Archive Date

3/26/2012
 

Point of Contact

Nicholas E Sartain, Phone: 870-543-7370
 

E-Mail Address

nick.sartain@fda.hhs.gov
(nick.sartain@fda.hhs.gov)
 

Small Business Set-Aside

N/A
 

Description

MARKET RESEARCH PURPOSES ONLY NOT A REQUEST FOR PROPOSAL OR SOLICITATION The U.S. Food and Drug Administration (FDA), is conducting market research to support the Center for Biologics Evaluation and Research (CBER) requirement for a service agreement on an Abbott PLEX-ID instrument system. The FDA is seeking business sources, including total small businesses, service-disabled veteran-owned small businesses, HUBZone small businesses, 8(a) certified companies and other than small businesses. The following information is provided to assist the FDA in conducting Market Research to identify potential contractors for this effort: The government is seeking capability statements from businesses capable of performing maintenance and service meeting the below performance requirements. Service Agreement for the Abbott PLEX-ID instrument is needed for ongoing studies and experiments require the use of the instrument. The instrument is a sensitive detection system that can be used to detect and identify pathogens, such as novel viruses, in cells and other biological samples. The Service contract for the PLEX-ID is required to maintain the equipment in optimum working condition and to ensure the accuracy of the data. Failure to purchase the service agreement would compromise ongoing and future experiments due to lack of maintenance, upgrades and repair (if necessary) of the instrument. The requirement is estimated to have a base period of one year with four 1-year options. Abbott PLEX-ID instrument service performance specifications The service agreement will include the following components: • PLEX-ID (S/N: 10030) instrument, workstation and server. The vendor should meet the following performance requirements: • Shall include a minimum of two (2) planned preventative maintenance visits per year. • The planned preventative maintenance and all services and repairs shall be performed by a trained specialist certified by manufacturer at the customer's facility. • Shall include all costs for labor, travel, and parts required for preventative maintenance, service, and repair of the PLEX-ID, workstation, and server components as needed. (including replacement of reagents used during service and repair visits) • Contractor shall provide unlimited on-site service/repair visits which again includes all labor, parts, and travel costs. • Phone support should be available from 8am to 5pm local time Monday through Friday • On-site support should be supplied within three business days during local business hours, 8am to 5pm • Priority scheduling for requests for service • Repairs done with only new and genuine parts • System software and hardware upgrades that are needed for reliability improvements and correction of any defects. • All maintenance and repair activities shall be accomplished in accordance with Original Equipment Manufacturer (OEM) specifications. • Service engineers must be certified by the manufacturer of the system. The service engineers must provide documentation of training and/or certification within the past year of the system. Service Records and Reports The Contractor shall, commensurate with the completion of each service call (inclusive of warranty service), provide the end-user of the equipment with a copy of a field service report/ticket identifying the equipment name, manufacturer, model number, and serial number of the equipment being serviced/repaired and detailing the reason for the service call, a detailed description of the work performed, the test instruments or other equipment used to affect the repair or otherwise perform the service, the name(s) and contact information of the technician who performed the repair/service, and for information purposes, the on-site hours expended and parts/components replaced. In addition, the Contractor shall provide monthly reports to the FDA COR and Contract Specialist, not later that the 5th work day following the end of each month, summarizing all maintenance and repair activities (including warranty work) for the previous month; negative reports are required. The offeror may provide information on multiple types of service agreements plans available. Place of Performance Work shall be formed on-site at the location of the instrument: 5516 Nicholson Lane Kensington, MD 20895 The offeror shall furnish sufficient technical information necessary for the Government to conclusively determine that the offered instrument and components meet the technical requirements identified above. Firms believing they can meet the requirements to the above specifications are encouraged to respond electronically with no less than the following information: • Business name, DUNS number, business address, business website, business size status (i.e., SB, VOSB, SDVOSB, HUBZone SB, SDB, WOSB, LB), point of contact name, mailing address (if different from business address), phone number and email address; • Sufficient descriptive literature that unequivocally demonstrates that offered products and services meet or exceed above specifications. • At a minimum provide the following: All descriptive material necessary for the government to determine whether the service/product offered meets the technical requirements including: technical specifications, descriptive material, literature, brochures and other information, which demonstrates the capabilities of the contractor to meet the requirement. Indicate whether the organization is the manufacturer of the items or authorized maintenance provider. • The offeror includes documentation of technical competency on the operation and repair of the PLEX-ID instrument. Such documentation should include certification from the original equipment manufacturer within the past calendar year. • Provide a list of prior experience servicing PLEX-ID instruments and contact information on at least two references that can be contacted that the contractor has provided similar services within the last two years. Name, telephone number, email address, contract number and description of services with dollar amount. • If applicable, identification of the firm's GSA Schedule contract(s) by Schedule number and SINs that are applicable to this potential requirement are also requested. • Provide information if any of these specifications are too restrictive. No response will be considered that the listed specifications are adequate in a competitive environment. • If a large business, provide if subcontracting opportunities exist for small business concerns. • Though this is not a request for quote, informational pricing must be submitted. The government is not responsible for locating or securing any information, not identified in the response. The associated North American Industry Classification System (NAICS) Code is- 811219- Other Electronic and Precision Equipment Repair and Maintenance; Small Business Size Standard is $19 million. Interested Contractors must respond with capability statements which are due in person, by postal mail or email to the point of contact listed below on or before March 23, 2012 by 13:00 hours (Central Time in Jefferson, Arkansas) at the Food and Drug Administration, OC/OA/OAGS, Attn: Nick Sartain, 3900 NCTR Road, HFT-320, Jefferson, AR 72079-9502 or email nick.sartain@fda.hhs.gov. Reference FDA1101030. Notice of Intent Responses to this sources sought announcement will assist the Government in determining whether or not any future requirement similar to this one should be set aside for small business, made available to full and open competition or procure through sole-source acquisition procedures. Disclaimer and Important Notes This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in FedBizOpps. However, responses to this notice will not be considered adequate responses to a solicitation. Confidentiality No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/FDA/NCTR/FDA1101030/listing.html)
 

Place of Performance

Address: 5516 Nicholson Lane, Kensington, Maryland, 20895, United States

Zip Code: 20895
 

Record

SN02700076-W 20120321/120319235418-28a87e1c84c3113fe4eee815e6610a03 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |