MODIFICATION
B -- Customer Satisfaction Survey
- Notice Date
- 2/24/2012
- Notice Type
- Modification/Amendment
- NAICS
- 541613
— Marketing Consulting Services
- Contracting Office
- Washington Metropolitan Area Transit Authority, Procurement and Materiels, PRMT-JGB, 600 5th Street, Washington, District of Columbia, 20001
- ZIP Code
- 20001
- Solicitation Number
- CQ12157
- Archive Date
- 3/23/2012
- Point of Contact
- Rose Kelly, Phone: 202-962-1476, Chris Stewart, Phone: 2029622490
- E-Mail Address
-
rkelly@wmata.com, cstewart@wmata.com
(rkelly@wmata.com, cstewart@wmata.com)
- Small Business Set-Aside
- N/A
- Description
- The Washington Metropolitan Area Transit Authority (WMATA) requires the services of a qualified contractor to manage WMATA's Customer Satisfaction Management (CSM) Program. The primary purpose of the CSM program is to determine customer satisfaction rates by mode of transportation (bus v. rail) as well as other metrics as determined by WMATA. The contractor shall be responsible for the management of the CSM survey, including the survey design, methodology, preparation and production. Log on to the WMATA web site for this solicitation. http://www.wmata.com/business/procurement_and_contracting/solicitations/ If you have any questions, technical, contractual, or administrative, please e-mail them to rkelly@wmata.com
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/WMATA/WMATA01/WMATAPRMT01/CQ12157/listing.html)
- Place of Performance
- Address: WMATA, Office of Procurement and Materials, 600 Fifth Street, NW, Room 3C-02, Washington, DC 20001-2651., washington, District of Columbia, 20001, United States
- Zip Code: 20001
- Zip Code: 20001
- Record
- SN02682760-W 20120226/120224235141-ae305cc67380d8cfca0ae418f362b23f (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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