SOLICITATION NOTICE
D -- Blackberry Premium Technical Support Services - Request for Quotations
- Notice Date
- 2/23/2012
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 517210
— Wireless Telecommunications Carriers (except Satellite)
- Contracting Office
- Department of the Air Force, Air Combat Command, AMIC CONTRACTING OFFICE, 11817 CANON BLVD, Suite 306, Newport News, Virginia, 23606-4516, United States
- ZIP Code
- 23606-4516
- Solicitation Number
- FA4890-12-T-0005
- Archive Date
- 4/11/2012
- Point of Contact
- SHELLEY DAVIS, Phone: 7572257713, Jill Cameron, Phone: 757-225-7699
- E-Mail Address
-
shelley.davis@langley.af.mil, jill.cameron1@langley.af.mil
(shelley.davis@langley.af.mil, jill.cameron1@langley.af.mil)
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- SF 18 Request for Quotations. Enter your quotations on this form, per CLIN. 1. This is a solicitation only, to request quotations for commercial services, prepared in accordance with FAR Subpart 5.207, and as supplemented with additional information included in this solicitation. The solicitation document, incorporated provisions and clauses are those in effect through the Federal Acquisition Circular (FAC) 2005-55 effective 2 Feb 2012. All responsible sources may submit a quotation which shall be considered. Prospective offerors must be CCR registered and must complete the ORCA on-line representation or provide a copy of their representation and certification as required by FAR Clause 52.212-3. 2. The following support services are required. Annual renewal of BlackBerry Technical Support maintenance agreement to support approximately 3550 BlackBerry users on 12 ACC bases. Maintenance covers 24X7 telephone tech support for handheld devices and services for command-wide users. 3. This support includes, but is not limited to, 24 hour x 7 day Direct Advance Response Team telephone support, e-mail support (1 hour response), support account manager, BlackBerry Enterprise Server software upgrades BlackBerry Software Service Packs and Hotfixes, enterprise volume licensing, BlackBerry Technical Webcast Series, performance and load testing tools, and BlackBerry Expert Support Center support. Request is brand name "or equal". If providing "or equal" services, the quote must state the services are an "or equal" and the prospective offeror has the responsibility to ensure that any "or equal" services proposed are bonafide "or equal" to the services requested. The quote for technical support services, ust be fully compatible with the existing BlackBerry infrastructure. 4. Commercial Warranty applies: Please identify any additional warranty information. 5. GSA or Open market: please indicate if your quote is open market or on a GSA Schedule (provide specific schedule). 6. This requirement is 100% Service Disabled Veteran Owned Small Business Set-Aside. 7. Quotes will be accepted via e-mail only. E-mail shelley.davis@langley.af.mil or Jill.cameron1@langley.af.mil NLT 26 March 2012, Noon Eastern Standard Time. Questions regarding this RFQ can be directed to Ms Shelley Davis, Phone: 757-225-7713. Recommend you call to verify receipt of quotes. 8. See attachment 1 for the Request for Quotation (RFQ)
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USAF/ACC/AACCONS/FA4890-12-T-0005/listing.html)
- Place of Performance
- Address: 180 Benedict Ave Suite 210, Langley AFB, Virginia, 23665, United States
- Zip Code: 23665
- Zip Code: 23665
- Record
- SN02681268-W 20120225/120223234544-ee49dc37b4c05f3e5b2c956bf4b6753d (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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