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FBO DAILY ISSUE OF SEPTEMBER 08, 2011 FBO #3575
SOURCES SOUGHT

70 -- Admissions Customer Resource Management Software Tool

Notice Date
9/6/2011
 
Notice Type
Sources Sought
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
MICC - West Point, Directorate of Contracting, ATTN: SFCA-NR-WP, 681 Hardee Place, West Point, NY 10996-1514
 
ZIP Code
10996-1514
 
Solicitation Number
W911SD11T0326
 
Response Due
9/9/2011
 
Archive Date
11/8/2011
 
Point of Contact
Mark Draluck, 8459388173
 
E-Mail Address
MICC - West Point
(mark.draluck@us.army.mil)
 
Small Business Set-Aside
N/A
 
Description
SOURCES SOUGHT ONLY: This is a Sources Sought request for information to be used for market research purposes, only. The Government is conducting market research to assist in determining the appropriate acquisition strategy and potential set-asides. The Government is seeking responses from all businesses capable of performing the required services. THIS IS NOT A REQUEST FOR QUOTE or PROPOSAL. Responses to this announcement are not considered quotes or offers and cannot be accepted by the Government to form a binding contract. Responses will not be used for evaluation in any resultant solicitation for this requirement. The government shall not be held responsible for any costs incurred in response to this sources sought announcement. Participation is strictly voluntary. This notice will close 09 September 2011 at 1200 PM EST. The Mission and Installation Contracting Command at the United States Military Academy, West Point, NY, has an anticipated requirement to procure a customer resource tool (CRM) for the West Point Admissions process. This anticipated requirement is to equip the admissions office with a customer resource management tool that provides a central database to manage communications and marketing activities; manages enrollments for students, high schools, and organizations; measures the impact that improved student tracking, service, targeted communications, and lifestyle tracking can have on driving long-term value for West Point, support for a wide range of activities from inquiries to events to applications throughout the Admissions cycle; enhances operational efficiency to increase visibility into the student lifecycle from high school years to application, offer, and arrival at West Point; and a system that includes software as a service delivery model, a licensure model that can be changed on an annual or seasonal basis, configurability and usability particular to the West Point inquiry-prospect-application mode, and ease of implementation and Higher Education focus. In addition this anticipated requirement includes training the users on how to use the software tool. The anticipated period of performance for this requirement will be a one (1) year base period with two (2) one (1) year option periods. Respondents shall provide a full description of their capability to meet the anticipated requirement. Feedback on this requirement is encouraged. The anticipated NAICS is 541511 with a Small Business Size Standard of $ 25 M. Interested respondents should submit a brief capabilities statement package (no more than 5 pages in length, single spaced, 12 point font minimum) clearly demonstrating the firm's ability to perform the services listed. A generic capability statement is not acceptable. Please review the requirements listed below. At a minimum, the package shall address the following: 1. Title of the requirement, Company Name, Address, and POC. 2. Company profile to include number of employees, annual revenue history, office location(s), DUNS number/CAGE Code, and a statement regarding current small business status to include small business type(s)/certification(s) such as: SDB, 8a, HubZone, SDVOB, etc. 3. Prior/current experience (private and/or government) performing efforts of similar size and scope within the last five years. Statements should describe the dollar value, indicate whether your firm acted as the prime or subcontractor, list a customer Point of Contact with phone number, and provide description of the experience and how the referenced experience relates to the services described herein. 4. State the lead time (days) necessary for your firm to begin performance after award.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/notices/1e4bb0124d35de672f209e898ccacc78)
 
Place of Performance
Address: MICC - West Point Directorate of Contracting, ATTN: SFCA-NR-WP, 681 Hardee Place West Point NY
Zip Code: 10996-1514
 
Record
SN02563453-W 20110908/110906235439-1e4bb0124d35de672f209e898ccacc78 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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