SPECIAL NOTICE
D -- Voltage SecureMail Gateway (V-MNT-STD) Maintenance
- Notice Date
- 8/23/2011
- Notice Type
- Special Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Contracting Center of Excellence (NCR-CC), 200 Stovall Street, 11TH Floor, Alexandria, VA 22331-1700
- ZIP Code
- 22331-1700
- Solicitation Number
- W91WAW11TCC01
- Archive Date
- 8/22/2012
- Point of Contact
- Carmel Costa, 609/562-7041
- E-Mail Address
-
Contracting Center of Excellence (NCR-CC)
(carmel.m.costa.civ@mail.mil)
- Small Business Set-Aside
- N/A
- Description
- This sources sought announcement is for information and governmental planning purposes only; it is not to be construed as a commitment by the Government. A contract may not be awarded as a result of this sources sought announcement. The US Army Contracting Command, Fort Dix, NJ on behalf of the Inspector General, Arlington, VA intends to competitively acquire Voltage SecureMail Gateway one-year maintenance agreement for Headquarters, IG.cope: The contractor shall provide "standard" Voltage SecureMail Gateway (NIPRNET) appliance maintenance to include software patches and updates, 12x5 telephone support, and solutions portal access. CLIN 0001, Voltage SecureMail Gateway (V-MNT-STD), Quantity (1) A Firm Fixed Price (FFP) type of contract is anticipated. The proposed acquisition will commence by 30 September 2011. In accordance with FAR Part 19, the Government seeks maximum practicable opportunities for Small Business participation for this acquisition. Interested small business concerns that are qualified as a small business concern under NAICS Code 541519 are encouraged to submit their capability packages. Please submit capability statement (not to exceed 2 pages) for the hardware/software IT solution relevant to the Performance Work Statement. All contractors may submit questions to the draft Performance Work Statement; however, all questions must be submitted no later than August 25, 2011 by 2:00 PM EST. A "draft" Performance Work Statement will be posted with this sources sought announcement. The point of contact for this requirement is Carmel Costa who can be reached by calling (609)562-7041 or via E-address. "DRAFT" Performance Work Statement, dated 1 August 2011, entitled "Department of Defense Office of the Inspector General Voltage SecureMail Gateway (NIPRNET) Annual Maintenance" PART 1 GENERAL INFORMATION 1.1 Description of Services/Introduction: The contractor shall provide all equipment and standard support for the Voltage SecureMail Gateway appliance as defined in this Performance Work Statement. The contractor shall perform to the standards in the contract. 1.2 Background: The Department of Defense Office of the Inspector General (OIG) has a requirement to purchase software and maintenance that will provide software patches and updates, 12x5 telephone support, and solutions portal access for the Voltage SecureMail Gateway appliance. It will provide DOD OIG users with the capability to send secure mail to external users. 1.3 Objectives: The objective is to contractually procure one year standard support for the Voltage SecureMail Gateway appliance. CLIN 0001Standard maintenance & support for Voltage SecurMail Gateway (V-MNT-STD) 1.4 Scope: The contractor shall provide software patches, updates, 12x5 telephone support and solutions portal access. 1.5Period of Performance: The period of performance shall be for one (1) year from date contract award: September 30, 2011 to September 29, 2012. The Government reserves the right to extend the term of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in clause 52.217-9 entitled, "Option to Extend the Term of the Contact". 1.6 General Information 1.6.1 Quality Assurance: The Government shall evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). 1.6.2 Government Remedies: The contracting officer shall follow FAR 52.212-4, "Contract Terms and Conditions-Commercial Items" or 52.246-4, "Inspection of Services-Fixed Price" for contractor's failure to perform satisfactory services or failure to correct non-conforming services. 1.6.3 Recognized Holidays: The contractor is required to perform services on these holidays. New Year's DayLabor Day Martin Luther King Jr.'s BirthdayColumbus Day President's DayVeteran's Day Memorial DayThanksgiving Day Independence DayChristmas Day 1.6.4 Hours of Operation/Place of Performance: The contractor is responsible for ensuring service is available 24x7 at DODIG locations and for components authorized to utilize this service. The hours of access for service shall be on a 24x7 basis to include all work timeframe to accommodate the DODIG operations. The Contractor must at all times maintain an adequate work force and support system to ensure the uninterrupted performance of all tasks defined within this statement of work. 1.6.5 Type of Contract: The Government anticipates award of a Firm-Fixed Price. 1.6.6 Security Requirements: The contractor is not required to have access to any DOD site or locations and or DOD information to support this task. 1.6.6.1 PHYSICAL Security. The contractor shall be responsible for safeguarding all Government property and or information provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. 1.6.6.2 Key Control. N/A 1.6.6.2.1. N/A 1.6.6.2.2. N/A 1.6.6.3N/A 1.6.6.4 N/A 1.6.7 Special Qualifications: The Contractor will ensure that all their personnel working on this contract will possess the knowledge and experience necessary to complete the work descried in this PWS. 1.6.8 Post Award Conference/Periodic Progress Meetings: N/A 1.6.9 Contracting Officer Representative (COR): The (COR) is identified below: Ranarda Mathis 703-604-9879 400 Army Navy Drive, 4th Floor Arlington, VA 22202 The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The Technical POC is: Sean Branch, 703-699-5413, Sean.Branch@dodig.mil 1.6.10 Contract Manager: Contract Manager: The contractor shall provide a contract manager/point of contact that shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. 1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or the contractor participation is appropriately disclosed. The contractor will be issued an "Escort Required" badge when working within OIG building. PART 2 DEFINITIONS & ACRONYMS PWS - Performance Work Statement Contracting Officer's Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor CCE- Contracting Center of Excellence Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance. Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS. Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement. PART 3 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES 3.1 GENERAL: N/A 3.2Equipment: The Government will provide : N/A 3.3 Services:N/A 3.4 Facilities:N/A PART 4 CONTRACTOR FURNISHED ITEMS AND SERVICES 4.1 General: Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS. 4.2 Secret Facility Clearance: N/A PART 5 SPECIFIC TASKS 5.1 BASIC SERVICES. The contractor shall provide one-year maintenance includes software patches and updates, 12x5 phone support, and solutions portal access per Para 1.4 of this PWS. PART 6 APPLICABLE PUBLICATIONS 6.1 Publications applicable to this PWS are listed below. The publications must be coded as mandatory or advisory, the date of the publication, and what chapters or pages are applicable to the requirement. All publications listed are available via the Internet at the specified e-mail address. Contact Administration Data: Invoice Instructions: In accordance with DFARS 252.232-7003, Electronic Submission of Payment Request, please submit all invoices using the Wide Area Work Flow (WAWF) online database system. To become a registered user, go to https://wawf.eb.mil. Additionally, training for WAWF, may be obtained by visiting http://wawftraining.com/. POC for invoice certification and payment: Karen Freeman 703-604-9661 703-604-5006 Fax EXHIBIT 1 Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. PERFORMANCE REQUIREMENT SUMMARY (PRS) - VEHICLE OPERATIONS Specification ItemPerformance ObjectivePerformance Standard (Minimum Acceptable Standard) (MAS)Method of SurveillanceDeduction from Contract Price for Not Meeting the MASSample SizeFrequency Provide Standard Support for the Voltage SecureMail Gateway appliance.The performance objective for this software purchase is providing support for the Voltage SecureMail Gateway appliance.The minimum acceptable performance standard is in the event of system degradation support will be provided.Period SurveillanceN/AN/ASemi-annually Types of Surveillance to select from: Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot. Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure 100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (i.e. monthly, quarterly, semi-annually etc.) Validated Customer Complaint: Complaints must be validated.
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- SN02546523-W 20110825/110824000729-afc815b718ad6d07ea11b7d6f3507961 (fbodaily.com)
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