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FBO DAILY ISSUE OF JULY 16, 2011 FBO #3521
SOLICITATION NOTICE

D -- IT Customer Support Services

Notice Date
7/14/2011
 
Notice Type
Presolicitation
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
Railroad Retirement Board, Acquisition Management Division, OA, Procurement Section, 844 North Rush Street, 9th Floor NE, Chicago, Illinois, 60611-2092
 
ZIP Code
60611-2092
 
Solicitation Number
RRB11R008
 
Point of Contact
Elizabeth A Kelly, Phone: 312-751-3350, Paul T. Ahern, Phone: (312) 751-7130
 
E-Mail Address
elizabeth.kelly@rrb.gov, paul.ahern@rrb.gov
(elizabeth.kelly@rrb.gov, paul.ahern@rrb.gov)
 
Small Business Set-Aside
N/A
 
Description
The U.S. Railroad Retirement Board (RRB) is seeking a contractor that can provide IT Customer Support Services onsite at the RRB headquarters facility located at 844 N. Rush Street, Chicago, Illinois 60611. The RRB requires the services of two (2) Level I IT Technicians to support the RRB's Help Desk Services department and two (2) Level II IT Technicians to support the RRB's Desktop Support Services department. The IT Technicians shall also provide recommendations to the RRB as to industry best practices for help desk and desktop support services, as well as provide training to current RRB IT staff on their recommendations. The initial period of services shall be September 30, 2011 through September 29, 2012, with four one year option periods.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/RRB/BSS/PD/RRB11R008/listing.html)
 
Place of Performance
Address: 844 N. Rush St., Chicago, Illinois, 60611, United States
Zip Code: 60611
 
Record
SN02498587-W 20110716/110714234747-de365c3ce940b55231c0a0e989e0d0f3 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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