MODIFICATION
J -- Docuware Maintenance
- Notice Date
- 5/17/2011
- Notice Type
- Modification/Amendment
- NAICS
- 518210
— Data Processing, Hosting, and Related Services
- Contracting Office
- Letterkenny Army Depot (AMCOM-CC), ATTN: AMSAM-LE-KO, 1 Overcash Avenue, Bldg 2, Chambersburg, PA 17201-4152
- ZIP Code
- 17201-4152
- Solicitation Number
- W911N2-11-T-0165
- Response Due
- 5/23/2011
- Archive Date
- 7/22/2011
- Point of Contact
- Laura Buehler, 7172679617
- E-Mail Address
-
Letterkenny Army Depot (AMCOM-CC)
(laura.j.buehler@us.army.mil)
- Small Business Set-Aside
- Total Small Business
- Description
- Questions and answers submitted: Q. Technically when you own the DocuWare software, the yearly maintenance is part of the ownership experience and is renewed yearly. It appears to me that your current maintenance will be expiring soon and one of the goals of this requisition, in addition to the Scanners (2 each Canon DR4010C), is to renew your yearly maintenance. Please advise. A. Yes, CLIN 0001 is for Application Support, CLIN 0002 is for Hardware Support, and CLIN 0003 is for Software Support. Q. I understand that the current DocuWare version is 5.0; is it 5.1b or 5.1c? Please advise. A. Our records show 5.0. Q. Do you have a current contract for the two (2) 2 each Canon DR4010C? If so, when will it expire? A. 31 May 11, the same as the rest of the Docuware. Q. CLIN 0001- Application support. QTY: 20 hours. This 20 hours, is it weekly or monthly? A. 20 hours is for one year. Q. C.1.2.3 Respond to onsite service calls - What Service Calls constitute "Onsite Service Calls" or "Telephone and/or remote"? Can Service Calls be handled remotely? A. An On-Site service call is one where they need to come here. No they do not have the clearance to log into the LEAD Network. Response date and time are changed to 23 May 2011, 9:00 a.m. Eastern Daylight Time.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/235ef5233ddc87a23870816f3450a599)
- Place of Performance
- Address: Letterkenny Army Depot (AMCOM-CC) ATTN: AMSAM-LE-KO, 1 Overcash Avenue, Bldg 2 Chambersburg PA
- Zip Code: 17201-4152
- Zip Code: 17201-4152
- Record
- SN02449844-W 20110519/110517234544-235ef5233ddc87a23870816f3450a599 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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