DOCUMENT
J -- Maintenance Service Agreement Nuance dictaphones and servers - Attachment
- Notice Date
- 2/25/2011
- Notice Type
- Attachment
- NAICS
- 811212
— Computer and Office Machine Repair and Maintenance
- Contracting Office
- Department of Veterans Affairs;Rocky Mountain Network;VISN 19 Contracting;500 Foothill Drive;Salt Lake City, UT 84148
- ZIP Code
- 84148
- Solicitation Number
- VA25911RQ0072
- Response Due
- 3/8/2011
- Archive Date
- 4/7/2011
- Point of Contact
- Glenn Breitling
- E-Mail Address
-
breitling@va.gov<br
- Small Business Set-Aside
- N/A
- Description
- Notice of intent to Sole Source Requirement The Department of Veterans Affairs, Cheyenne VA Medical Center, 2360 E Pershing Blvd, Cheyenne, WY 82001 has a requirement for a preventive maintenance service agreement ( full service contract) for the PowerScribe dictaphone voice recognition system, equipment, hardware and software. The requirement is for a base year plus 4 option years. The VISN 19 contracting activity intends to negotiate a sole source contract under Simplified Acquisition Procedures and the authority of FAR Part 6.302-1 only 1 (one) responsible source for the above services. This requirement was posted as a FSS/GSA sources sought and received no interested contractors. The North American Industry Classification System Code for this solicitation is 811212. The proposed vendor, Nuance Communications Inc, 1 Wayside Road, Burlington, MA 01803 is other than a small business registered in the Central Contractor's Registration database. A determination by the Government not to compete this proposed procurement based on the responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement. Inquiries will only be accepted by email to Glenn.Breitling@va.gov or by facsimile at 801-584-2506. Point of contact is Glenn Breitling, 801-582-1565x4466. Statement of Work Maintenance Service Agreement PowerScribe voice recognition system Provide 24 x 7 remote coverage with 8 x 5 On-site coverage ( 8AM - 5PM, Mon-Fri) for installation of Updates and support for equipment repair. Remote coverage to be provided by dial-in or internet access and emergency remote support for all operational failures which prevent the continuation of day-to-day business operations. All emergency support calls must be returned within one hour following receipt of call. Non-emergency remote support calls must have a call back within four hours of call in for support. Update and Upgrade coverage of all applicable programs during the term of the maintenance plan. Provide approved anti-virus software and ensure proper operation of all Nuance applications and utility software used in conjunction with Nuance applications. Provide at no cost hardware replacement parts for all covered Nuance proprietary hardware products. Equipment list: QTYDESCRIPTION 1SW V- and D- Server V7.X Field-I PN/Model OEX251S-F07 1SRVR-HW V-N-D G5-DL380 2003 2G PN/Model OEX250R-238, Includes: Cable, Ribbon, CT Bus 8 Pos, PN/Model 0305045; Modem- 56K external, 5686E, V.92, Model 0502719; Mouse Pad, Custom Model # 0146286 112 PRT HW UNVSL PCI MFG INSTL PN/Model # 0139227-MFG 14 Port Software Package PN/Model # 0139537-003 7Telephones, PN/Model # 0000421
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/SLCVAMC660/SLCVAMC660/VA25911RQ0072/listing.html)
- Document(s)
- Attachment
- File Name: VA-259-11-RQ-0072 VA-259-11-RQ-0072.doc (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=178591&FileName=VA-259-11-RQ-0072-000.doc)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=178591&FileName=VA-259-11-RQ-0072-000.doc
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA-259-11-RQ-0072 VA-259-11-RQ-0072.doc (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=178591&FileName=VA-259-11-RQ-0072-000.doc)
- Place of Performance
- Address: Cheyenne VA Medical Center;2360 E. Pershing Blvd;Cheyenne, WY 82001
- Zip Code: 82001
- Zip Code: 82001
- Record
- SN02388477-W 20110227/110225234831-37ce370c4fc6443049e764c6b5d7aabc (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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