SPECIAL NOTICE
J -- EQUIPMENT MAINTENANCE | SOFTWARE SUPPORT FOR DICTATION | NUANCE
- Notice Date
- 9/13/2010
- Notice Type
- Special Notice
- NAICS
- 811219
— Other Electronic and Precision Equipment Repair and Maintenance
- Contracting Office
- Department of Veterans Affairs;Contracting & Purchasing (90C);4815 N Assembly ST;Spokane WA 99205-6197
- ZIP Code
- 99205-6197
- Solicitation Number
- VA26010RQ1310
- Archive Date
- 10/13/2010
- Point of Contact
- Teresa Bemel
- E-Mail Address
-
ct
- Small Business Set-Aside
- N/A
- Description
- The VAMC Boise, ID intends to issue a sole source request for Quote to Nuance Inc., for the provision of maintenance and software support for the nuance Powerscibe voice recognition dictation and transcription system NAICS: 811219. The Government believes that Nuance Inc. is the only provider that will satisfy the agency requirements due to proprietary software constraints. This is a sole source procurement under the Simplified Acquisition Procedures, 38 U.S.C. 8153 and Other Than Full and Open Competition (FAR 6.302-1). This notice of intent is not a request for competitive quotes however; any firm that believes it can meet the following requirements may give written notification to the Contracting Officer, VAMC Spokane, WA. 4815 N Assembly St, Spokane, WA., within seven (5) days from the date of publication of this synopsis: Contractor shall furnish all supervision, labor, travel, equipment, parts, and supplies to furnish preventative maintenance services, software support, and corrective call back services for the Nuance Powerscribe voice recognition Dictation / Transcription System. The Powerscribe voice recognition Dictation / Transcription System is located the Boise VA Medical Center (BVAMC) Radiology Department. Service will be provided between 8:00am to 5:00pm, Monday through Friday, excluding holidays. The system contains patient identifiable information and is connected to the VA's Computer Network and the Vendor has the ability to log into the system remotely. The Vendor shall comply with the requirements of VHA policies pertaining to sensitive information and sensitive systems. Specific Tasks. Contractor shall perform all Manufacturer specified scheduled maintenance as published in the Manufacturer's Service Manual. a)Scheduled Maintenance shall be performed at the Manufacturer's recommended frequency as published in the Manufacturer's Service Manual during the annual contract period. b)Contractor shall furnish all supervision, labor, travel, equipment, parts, software support with upgrades, and supplies to accomplish the preventative maintenance services, and corrective call back services during the annual contract period. c)Contractor shall be escorted by a VA employee and all work will be observed and monitored while performing work at the BVAMC. d)Contractor shall adhere to all VA Policies pertaining to sensitive information and sensitive systems while performing work on the Powerscribe System, either remotely or while physically on-site. e)OEM parts shall be used for all maintenance and repair services. f)Contractor shall provide a copy of the Service Report, either by email or by fax, no later than 5 work days after the completion of the scheduled maintenance or repair service. g)The Service Report shall contain the following information: 1)Contract purchase order number 2)Date service initiated 3)Date completed 4)Equipment make and unique identification number/code 5)Description of original complaint 6)Problems found 7)Part/quantities installed 8)All work performed fully described Supporting evidence must be furnished in sufficient detail, to the above listed address or via fax to (509) 434-7101 or email to Teresa.bemel@va.gov. Responses received will be evaluated however; a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no responses are received, the VA will proceed with the sole source negotiation with Nuance Inc.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/SpVAMC/VAMCCO80220/VA26010RQ1310/listing.html)
- Record
- SN02279311-W 20100915/100913235506-c023ecbcf90b14ee6689acb599ff5950 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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