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FBO DAILY ISSUE OF JUNE 03, 2010 FBO #3113
SOURCES SOUGHT

Q -- Nurse Triage Telephone Answering Service - Performance Work Statement

Notice Date
6/1/2010
 
Notice Type
Sources Sought
 
NAICS
561421 — Telephone Answering Services
 
Contracting Office
Department of the Air Force, Air Force Space Command, 90CONS, 7505 Barnes Loop, F.E.Warren AFB, Wyoming, 82005-2860, United States
 
ZIP Code
82005-2860
 
Solicitation Number
F1Y4AA0123A003
 
Archive Date
6/23/2010
 
Point of Contact
John C Hoffmeister, Phone: 307-773-4741
 
E-Mail Address
john.hoffmeister@warren.af.mil
(john.hoffmeister@warren.af.mil)
 
Small Business Set-Aside
Total Small Business
 
Description
Peformance Work Statement for Nurse Triage answering service Provide all personnel, labor, materials, equipment, and services for a NTHA service in accordance with the attached Performance Work Statement. The NTHA telephone-based service shall be accredited by the Utilization Review Accreditation Commission (URAC). The NTHA service will provide clinical assessment and appropriate level of care support services for the TRICARE Prime enrollees of Francis E. Warren AFB, WY. All calls to the NTHA service shall be answered using nationally recognized and physician approved clinical protocols and guidelines for symptom based calls. Information from the nurse triage service and health advice calls shall be entered into an individual patient document with information to show assessments, resolution, and/or further action needed from a Primary Care Manager. Call information shall be electronically faxed (secure transmission of protected health information) to the enrollee's point of contact daily. In summary services include: A telephone based nurse assessment, triage, and homecare advice; Call management and clear individual /aggregate reports activity; Triage callers to assist patients in taking responsibility for their personal healthcare management and to direct them to an appropriate level of care; telephone nurse triage services, processing, administration and management to include data collection and reporting. Wyoming is NOT a compact state. Please see attached Performance Work Statement for additional details.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/USAF/AFSC/90CONS/F1Y4AA0123A003/listing.html)
 
Place of Performance
Address: 90th Missile Wing, F.E. Warren AFB, WY 82005, Cheyenne, Wyoming, 82005, United States
Zip Code: 82005
 
Record
SN02164859-W 20100603/100601234425-6b235227fbc1aad63b6be82558119804 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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