AWARD
J -- Solicitation for maintenance on Hydrogen Peroxide Sterilizer--Unrestricted
- Notice Date
- 3/19/2010
- Notice Type
- Award Notice
- NAICS
- 811219
— Other Electronic and Precision Equipment Repair and Maintenance
- Contracting Office
- DEPARTMENT OF VETERANS AFFAIRS;ALEXANDRIA VA MEDICAL CENTER;P&C DEPARTMENT (90c); PO BOX 69004; ALEXANDRIA LA 71306-9004
- ZIP Code
- 71306-9004
- Solicitation Number
- VA-256-10-RP-0115
- Archive Date
- 4/2/2010
- Point of Contact
- George (Bud) Holman
- E-Mail Address
-
Contract Specialist
(george.holman@va.gov)
- Small Business Set-Aside
- N/A
- Award Number
- VA256-P-0883
- Award Date
- 3/18/2010
- Awardee
- JOHNSON & JOHNSON HEALTHCARE SYSTEMS INC;425 HOES LN;PISCATAWAY;NJ;088544103
- Award Amount
- 7,149.45
- Line Number
- 1
- Description
- B.7 DESCRIPTION/SPECIFICATIONS/WORK STATEMENT: 1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment and labor necessary to maintain and repair government owned equipment listed in 1.1, at the Alexandria, LA VA Medical Center located at 2495 Shreveport Highway, Pineville, Louisiana (71360). Service maintenance, preventative maintenance and repair tasks shall be in accordance with the procedures recommended by the respective Original Equipment Manufacturer (OEM). The contractor shall provide a recall alert monitoring and notification service for equipment listed in 1.1. The contractor shall provide copies of all field service maintenance work orders related to the equipment listed in 1.1. The contractor shall furnish all parts, paints, lubricants, cleaning supplies, special tools, service manuals, software, firmware, hardware, and diagnostic equipment that are necessary to service, maintain, and certify as required, on the equipment listed in 1.1. 1.1.Equipment Maintenance Services. Equipment service shall be rendered according to the OEM's recommendations. The following is a list of equipment to be included in this agreement. MAKEQUANTITYMANUFACTURERMODELSERIALAGE (YRS)BLDG LOCATION Hydrogen Peroxide Sterilizer1Advanced Sterilization ProductsSterrad 100101019956289035-7 1.2. Service Call Response. The Engineering Department COTR or his designee will act as the first responder to establish the severity of the failure. The hospital will then notify the contractor's Customer Service Dispatch Office to initiate a service call. If possible, the Service Dispatch Office will give the Bio-med technician an approximate time frame that their service technician should respond to the call by phone. In the event parts are backordered or of unanticipated extended equipment(s) down time the contractor will advise and coordinate with the COTR for a reasonable and appropriate extension for the repair. 1.3. Preventive Maintenance. The contractor shall ensure that all equipment listed in 1.1 is maintained according to the OEM's recommendations by performing preventive maintenance tasks. The contractor shall ensure all equipment listed operate safely, are clean and are free of corrosion. The contractor shall minimize disruptions and inconveniences to users. 1.4. Schedule. Two weeks prior to scheduling a visit to the medical center, the Contractor shall telephone Contracting Officer's Technical Representative (COTR) at 318-473-0010 extension 2508 to verify equipment availability for inspection. (See paragraph 4.5 for additional information when reporting in to the medical center.) 1.5. Signs, Barriers, and Labels. If a hazardous condition might exist the contractor shall place signs and if necessary barriers to warn of potential hazardous condition of the equipment. A signed and dated label indicating the contractors' name, date of service/pm and next service/pm due date and initials of service technician shall be prominently affixed to the equipment. 1.6. Property Control. The contractor shall obtain approval of the Government Contracting Officer before removing any item from its existing location. 1.7. Equipment Repair Service. The contractor shall return the equipment to operational condition within 48 hours (not including weekends or government holidays). After notification of service requirement, unless otherwise approved by the Government Contracting Officer. The contractor shall notify the COTR when any replacement part must be ordered, repair delays are expected and availability of loaner equipment. The contractor must sufficiently notify users of the expected delay and provide a replacement or loaner of same kind if repair time is expected to exceed 10 work days. 1.8. Parts. All replacement parts will be equivalent to new OEM parts. No reconditioned or remanufactured parts are acceptable unless they meet or exceed OEM's specifications for reconditioning. The contractor shall not exceed established repair cost limits without prior approval by the Contracting Officer. 1.9. Telephone Assistance. The contractor shall provide telephone assistance 24 hours per day for equipment covered under this contract. Telephone assistance shall be toll free to the Government. The COTR shall be able to call and receive assistance in correcting problems with equipment operation. 1.10. Updates. The contractor is responsible for providing and installing manufacturer designed and issued field modifications, safety corrections and revisions for correcting software and equipment deficiencies. 2. SERVICE DELIVERY SUMMARY. Performance ObjectiveSOW ParaPerformance Threshold Equipment Maintenance Services & Preventive Maintenance All equipment under this contract are in proper working order and maintained according to manufacturer recommendations1.1. and 1.3.Equipment is put back into best condition possible to be safely used by/on patients. Service Call Response Service is received within specified time. Customer is satisfied with response time.1.2.Service calls are satisfactorily completed within required time. Property Control Equipment are not moved and stored unless approved by the government.1.6.Government approval is obtained 100% of the time before any equipment/systems is moved and stored. Parts Parts used to service and PM this equipment meets OEM specifications1.8100% of all parts used to repair and maintain equipment meets OEM specifications 3. Government Furnished Property and Services. This VA Medical Center will provide basic utilities (room/corridor lighting, electricity, water) necessary for a safe environment to the contractors' service representative. 4. General Information. 4.1. Quality Control. Contractor shall develop and maintain a quality program to ensure services are performed in accordance with commonly accepted commercial practices for equipment maintenance and repair. The contractor shall develop and implement procedures to identify and prevent defective services from recurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Delivery Summary. The government evaluator must have a specific quality control inspector to notify in case of customer complaints. 4.2. Quality Assurance. The government will periodically evaluate the contractor's performance in accordance with the Quality Assurance Surveillance Plan. 4.3. Government Remedies. The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (March, 2009), for contractor's failure to correct nonconforming services. 4.4. Hours of Operation. The VA Medical Centers normal hours of operation are from 8:00 a.m. to 4:30 p.m., Monday through Friday, workweek excluding Federal government Holidays. The Federal Government Holidays are New Year's Day, Martin Luther Kings Jr.'s Birthday, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Also, any day that the President so declares. In the event one of the above holidays falls on a Saturday, the normal observance is on the preceding Friday. In the event one of the above holidays falls on a Sunday, the normal observance is on the following Monday. 4.5. Security Requirements. When the Contractor's Service Representative(s) first arrive at the VA Medical Center, they will need to check in to the Police station on their initial visit. The police station on campus is located in the Center Court Building 142T Room 18. The police will issue a visitor and vehicle pass. Drivers' license, insurance and registration are needed. If a Contract Employee is found to be working on station without the proper pass, or vehicle registration, they could be subject to receiving a Federal Violation Ticket which will have to be resolved through the federal court system. While providing the contracted service the contractors' representative will coordinate all actives with the COTR or his designee. Cellular telephones can be used at this Medical Center except in ICU, Recovery, Surgery, Emergency Room, and 7-BN (Telemetry). 4.6. Special Qualifications. All Contractor and Sub-Contractor Service Technicians shall be trained and certified on all equipment identified in 1.1 above. Training shall be on same manufacturer and model of equipment identified in 1.1. The Contractor shall provide current completion of training certificate indicating the date training took place, training provider, date certificate was signed, and signature of certifying official for each Service Technician who will be assigned to work on the equipment under contract identified in 1.1.
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