SOLICITATION NOTICE
D -- Mental Health Care Web Based product
- Notice Date
- 8/14/2009
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 519130
— Internet Publishing and Broadcasting and Web Search Portals
- Contracting Office
- Department of Veterans Affairs, VA Office of Information Service Center, Department of Veterans Affairs Office of Information Service Center, Department of Veterans Affairs;Cleveland Business Center;Building 3, Second Floor;10000 Brecksville Road;10000 Brecksville Road OH 44141
- ZIP Code
- 44141
- Solicitation Number
- VA-776-09-RQ-0224
- Response Due
- 8/21/2009
- Archive Date
- 10/20/2009
- Point of Contact
- Anthony WilsonContract Specialist440-746-2186<br />
- E-Mail Address
-
Contract Specialist
(Anthony.wilson3@va.gov)
- Small Business Set-Aside
- N/A
- Description
- This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested and a written solicitation will not be issued. The solicitation number is VA-776-09-RQ-0224 and is issued as a request for quotation (RFQ) using Simplified Acquisition Procedures found in FAR 13.1. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 05-29. This solicitation is unrestricted; the associated NAICS code is 519130. All responsible sources may submit a capability statement or quotation which shall be considered by the agency. STATEMENT OF WORKCLINICAL MENTAL HEALTHCARE KNOWLEDGE PRODUCTGeneral Information1.0Introduction:The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) requires an existing commercial off the shelf web based, Clinical Mental Healthcare Knowledge Product that will be made available throughout the VHA healthcare system. For the purpose of this solicitation, these products must include sources such as electronic textbooks and online full-text journals. Inclusion of the current online DSM-IV-TR along with appropriate updates is a critical requirement. This product's emphasis is on patient-oriented information, treatment guidelines, and patient health education resources. VHA's goal is to insure uniform availability of high quality, clinical mental healthcare knowledge based resources across the VHA system to improve clinical decision making. Performance Period: One year base with one (1) option to exercise an additional 1-year option. Type of Order: Firm Fixed Price 1.1Objectives The desired goals of the nationwide provision of a commercial Clinical Mental Healthcare Knowledge Based Resources are as follows: 1.1.1Providing access nationwide to standard knowledge based clinical mental healthcare information resources will build on the enterprise wide availability of the web based version of ACP PIER Plus and New England Journal of Medicine. 1.1.2Initiating a nationwide, centralized purchase to capitalize on the economies of scale offered by vendors. 1.1.3Negotiating one license/contract to decrease the current contracting and reviewing efforts that are required at the facility and/or VISN level and thereby avoid the costs and workload associated with multiple procurements. 1.1.4Making this Clinical Mental Healthcare Knowledge Product available through CPRS (Computerized Patient Record System), the VA's Electronic Health Record, nationwide to insure consistent access at the bedside for all VHA health professionals and staff. 2.0Scope of Work: 2.0.1The vendor will provide all sites on the VHA network with access to a single online, web-based product. Authentication will be through IP address validation on an enterprise basis, eliminating the need for users to enter identification, username and/or password. 2.0.2An unrestricted number of simultaneous users are to have immediate access from any web-enabled computer within VHA. It is required that all authorized remote users with VPN access have access to the product. 2.0.3Currently there are 153 VHA libraries providing remote access through Athens authentication service. Product should have technical capability to include Athens authentication for remote users. If there is a cost to conform to this requirement, the additional cost should be itemized as a separate line item on the response to this RFQ and the VA will have the option of exercising this additional access method. 2.1Information Scope The product should include: 2.1.1Knowledge based information covering mental healthcare, for use by psychiatrics, psychologists, attending level psychiatrist, students, social workers and other point of care health providers. 2.1.2Information that reflects current practice issues and supports clinical decision making. 2.1.3Current awareness information for the mental healthcare professionals. 2.1.4Comprehensive information in a single product available for stand-alone purchase or license, independent of complementary or companion products offered by the vendor. 2.1.5Related patient education material. 2.2Information Quality 2.2.1Information is accurate, authoritative, and relevant. 2.2.2Authors and sources are well recognized subject experts in their fields. 2.2.3"Best practice", evidence-based information, or treatment practice guideline information is included. 2.2.4Policies for determining validity and standards for inclusion of material are well described. 2.3Usability 2.3.1Navigation within the system is logical and is easy to use. 2.3.2The product has "user friendly" help and direction aids. 2.4Currency 2.4.1Books will be maintained with the most current edition available. 2.4.2Journals will be maintained with the most current issues available with no embargo period. 2.5 Access, content, support 2.5.1Product is 508 compliant. (http://www.section508.gov/) 2.5.1.1If product is not 508 compliant, vendor must describe measures being taken to bring product into compliance and date, within 12 months of contract award, that product will be 508 compliant. OR 2.5.1.2. If product is not 508 compliant and vendor must describe why no work is being done to make it 508 compliant. 2.5.2Access to be granted through IP address validation on an enterprise basis, eliminating the need for users to enter identification, username and/or password. 2.5.3An unrestricted number of simultaneous users are to have immediate access from any web-enabled computer throughout VHA. It is required that all authorized remote users (with VPN, dial-up, wireless, etc. access) have access to the product through any VA networked computer and/or CPRS. A username and/or password option must be offered for remote users if needed. 2.5.4The product is compatible with most standard web browsers, which have cookies enabled. To insure privacy, the product uses session cookies rather than persistent cookies. 2.5.5The product is compatible with the Windows environment. 2.5.6All site content and support of the web site is the responsibility of the contractor. This includes tech support to VHA users nationwide. 2.5.7System downtime is minimal and VA project manager is notified when such occurs. 2.5.8Information is easily printed. 2.5.9The product's licensing agreement must permit free use for educational purposes of all pictures and graphics. 2.5.10Single point of contact for customer service issues is assigned to VA 2.5.11Questions are responded to on the same business day. 2.5.12Usage statistics are available to the system administrator on an enterprise level. 2.5.13The product should be accessible via a variety of Personal Digital Assistant (PDA) platforms including the Blackberry. 2.5.14Graphics, pictures, and/or images that are searchable are highly desirable. 2.5.15The contractor should offer training services. On an as requested basis, training session (web-based or live) will be set up to train VHA staff on use of the product. Specialized training sessions may be requested for VA library staff. 2.5.16Availability of usage statistics at an IP level is highly desirable. 2.5.17Information or text can be emailed among VHA colleagues. Evaluation Criteria: The Government will award an order resulting from this solicitation to the responsible contractor whose quote conforming to the solicitation will be most advantageous to the Government. The quotes will be evaluated based on Lowest Price Technically Acceptable (LPTA). SOLICITATION PROVISIONS: The provision at FAR 52.212-1, Instructions to offerors-Commercial Items (June 2008), applies to this acquisition. The provision at FAR 52-212-2, Evaluation - Commercial Items (Jan 1999), applies to this acquisition. The evaluation criteria in paragraph (a) of this provision are as follows: 1) Technical capability; 2) Price (All non-price factors, when combined, are more important than price.) The offeror shall include a copy of the provision at FAR 52.212-3, Offeror Representations and Certifications - Commercial Items (June 2008) with this quote CONTRACT CLAUSES:The clause at FAR 52.212-4, Contract Terms and Conditions - Commercial Items (Feb 2007), applies to this acquisition. The clause at FAR 52.217-9, Option to Extend the Term of the Contract (March 2000), applies to this acquisition. VAAR 852.270-4 COMMERCIAL ADVERTISING (NOV 1984) The bidder or offeror agrees that if a contract is awarded to him/her, as a result of this solicitation, he/she will not advertise the award of the contract in his/her commercial advertising in such a manner as to state or imply that the Department of Veterans Affairs endorses a product, project or commercial line of endeavor. ALL RESPONSES TO THIS RFQ ARE DUE BY 12:00PM EST ON FRIDAY AUGUST 21ST, 2009. RESPONSES SHALL BE SUBMITTED EMAIL TO THE CONTRACTING OFFICER AT ANTHONY.WILSON3@VA.GOV
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