SOLICITATION NOTICE
R -- Nautical Charting Customer Satisfaction Survey
- Notice Date
- 8/6/2009
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541910
— Marketing Research and Public Opinion Polling
- Contracting Office
- Department of Commerce, National Oceanic and Atmospheric Administration (NOAA), Acquisition and Grants Office, SSMC4 - Room 7601/OFA61, 1305 East West Highway, 7th Floor, Silver Spring, Maryland, 20910
- ZIP Code
- 20910
- Solicitation Number
- NCNJ5000-9-17057
- Archive Date
- 9/1/2009
- Point of Contact
- Amy E Sanders-White, Phone: 301-713-0839 x118
- E-Mail Address
-
amy.sanderswhite@noaa.gov
(amy.sanderswhite@noaa.gov)
- Small Business Set-Aside
- Total Small Business
- Description
- The U.S. Department of Commerce, National Oceanic and Atmospheric Administration (NOAA), Simplified Acquisition Team intends to procure the services of a Contractor to construct quantitative survey, collecting trend information from The United States nautical chart users regarding their satisfaction of NOAA's navigation products and services. Details regarding this requirement are listed in the attached statement of work titled Nautical Charting Customer Satisfaction Survey. A combined synopsis solicitation for commercial items under FAR pt. 12 & 13 will be issued. This requirement is a total small business set-aside. The applicable The North American Industry Classification (NAICS) code is 54190, 6.5 million small business size standards. The resulting purchase order shall be negotiated on a firm fixed price basis and is being solicited on a full and open competition. The award shall be made on a best value basis taking into consideration the following evaluation factors: 1) Technical Approach-The likelihood of effectively meeting the requirements; 2) Past Performance - The relevance and quality of prior performance; 3) Personnel - Key Personnel with tailoring resumes showing education, experience and other relevant factors and 4) Price - The amount realism and consistency of the evaluated price. The contractor shall conduct quantitative survey, collecting trend information from United States nautical chart users regarding their satisfaction of NOAA's navigation products and services. Questionnaires will be mailed to chart users across the U.S. Specific questions dealing with the requirements, backgrounds and interests of the chart users will be formulated and included in the survey. Questions will be tailored to be meaningful to specific user groups such as commercial and recreational classes of users. The questionnaire will be designed in a format that NOS and the contractor have developed, and the contractor will analyse and tabulate the results of the returned surveys. the end of the project, the project company will meet with NOS to discuss the results and explain the analysis of the data collected. Computer generated tables will be provided with a detailed report on the results and analysis. The survey should reach 6,000 to 8,000 constituents. It should take 15 minutes or less to complete, fit in a standard letter size envelope (return), and require (but not exceed) the standard US Postal Service rate for a domestic letter (return). For survey segments that have email addresses and internet access, electronic collection is acceptable. The survey questions and forms should be the same as the paper version. The contractor will not connect any IT device to any DOC trusted network and no privileged access information will be stored on behalf of the DOC. The contractor shall be responsible for ensuring that, prior to mailing, the survey meets OCS, NOAA, Office of Management and Budget (OMB), and US Government requirements for approval, including the Paperwork Reduction Act of 1995. The survey universe should include but not be limited to members from the following groups: • American Pilots' Association • Local Port Authorities • Union of Masters Mates and Pilots • U.S. Power Squadrons • U.S. Coast Guard Auxiliary • U.S. Coast Guard • U.S. Navy • American Waterways Organization • Tug and Barge Companies • Workboat companies • Lake Carriers Association • Electronic chart manufacturers The Contractor shall: • Conduct desk research to review data sources and previous nautical charting surveys and reports • Prepare a sample list of nautical chart users for the survey (survey universe of approximately 6,000) • Develop the questionnaire • Submit survey plan to the OMB and ensure that it meets their specification by being given OMB approval • Mail questionnaire to approved survey universe • Analyze data when surveys are returned • Present survey findings to OCS management in Silver Spring • Provide detailed written report of survey findings The Contractor Must: Show through past performance how they have met the standards and guidelines for statistical surveys put forth by the Office of Management and Budget (OMB). These standards and guidelines can be found at http://www.whitehouse.gov/omb The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-35. The following provisions and clauses shall apply to this solicitation: FAR 52.212-1, Instructions to Offerors - Commercial, FAR 52.212-2, Evaluation - Commercial Items - The Government will award a purchase order resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. FAR 52.212-3, Offeror Representations and Certificates - Commercial Item, FAR 52.212-4, Contract Terms and Conditions - Commercial Items, FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders - Commercial Items. FAR 52.217-8, Option to Extend Services, FAR 52.217-9, Option to Extend the Term of the Contract, FAR 52.219-6, Notice of Total Small Business Set-Aside, FAR 52.219-14, Limitations on Subcontracting, FAR 52.222-3, Convict Labor, FAR 52.222-21, Prohibition of Segregated Facilities, FAR 52.222-26, Equal Opportunity, FAR.222-36, Affirmative Action for Workers with Disabilities, FAR 52.222-50, Combating Trafficking in Persons, FAR 52.225-13, Restrictions on Certain Foreign Purchases, FAR 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration. All responsible sources that can meet the requirements and provide the items as listed above may respond to this solicitation by submitting a quotation addressed to Amy E. Sanders-White, Purchasing Agent, National Oceanic & Atmospheric Administration, 1305 East West Highway, Suite 7144, Silver Spring, Maryland 20910, to be received no later than August 17,2009 at 12:00pm. The Government reserves the right to make one award or no award at all as a result of this solicitation. Responses are to be emailed to Amy.Sanderswhite@noaa.gov
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DOC/NOAA/AGAMD/NCNJ5000-9-17057/listing.html)
- Place of Performance
- Address: 1315 East West Hwy., Rm. 6322, Silver Spring, Maryland, 20910, United States
- Zip Code: 20910
- Zip Code: 20910
- Record
- SN01902620-W 20090808/090807001255-28c5f8c1295e61f37c7873ea8c5333c8 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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