SOLICITATION NOTICE
R -- Citizen EngagementSurvey - Solicitation
- Notice Date
- 6/5/2009
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541910
— Marketing Research and Public Opinion Polling
- Contracting Office
- General Services Administration, Office of the Chief Acquisition Officer (V), GSA Headquarters Contracting Division (VC), 18th & F Streets, NW, Room 4020, Washington, District of Columbia, 20405
- ZIP Code
- 20405
- Solicitation Number
- ACMD-RC-09-0005
- Point of Contact
- Robert H Corey, Phone: 202 501-1797
- E-Mail Address
-
bob.corey@gsa.gov
(bob.corey@gsa.gov)
- Small Business Set-Aside
- Total Small Business
- Description
- Request for Proposals ACMD-RC-09-0005 The General Services Administration (GSA) has a requirement for a series of on-line market research surveys. The requirement will be a 100 percent set-aside for small business concerns. The NAICS code for this requirement is 541910, with a size standard of 7.0 million dollars. Competition for this requirement is hereby limited to those firms that clearly demonstrate, as part of their proposal, that they meet this restriction. Synopsis of Requirement: This is an update of the requirement that was publicized under Request for Proposal ACMD-RC-09-0002. That solicitation was cancelled. The scope of word of this solicitation is hereby provided verbatim: quote: The Contractor shall provide online market research survey services on a firm fixed price basis so that the government can receive feedback on public and citizen attitudes, opinions, preferences, and service expectations regarding government programs and services. The survey services will include assistance with development of questions, survey clearance through the Office of Management and Budget (OMB) for the Paperwork Reduction Act (PRA), dissemination of online and offline surveys, analysis of survey response and reports that provide detail explanation of the results. Each survey should be analyzed independently. The Contractor shall provide all information technology infrastructure necessary to conduct the surveys and analyze the resulting data. In order to ensure statistically valid sampling from those segments of population that are not connected to the internet, the Contractor shall provide alternative means of collecting surveys via telephone, First-Class mail, provision of computer to households or other means. While GSA will be surveying citizens on a variety of topics and issues that will affect all government agencies it is anticipated that other Federal agencies will utilize the contract as well. However, all task orders will be placed directly by GSA. The Government may require demographic weighting different from that specified under task 5.1 based on survey needs. In such a case, task order pricing and technical proposals would be negotiated on an ad-hoc basis. This solicitation will result in a single award. The small business prime contractor must provide at least 51% of the services called for in the awarded contract. The relationship between the prime and any subcontractors, and the division of labor should be fully explained in the technical proposal. End quote. The list of objectives of the solicitation is hereby provided verbatim: quote: Provide for a series of on-line surveys that: (i) understand citizen communication channel preferences and service level expectations for receiving information and services from the government, (ii) determine attitudes regarding trust in government, privacy and security of citizen information, and other relevant policy and program information that will enhance customer service (e.g., do citizens really want to use Facebook and/or YouTube to get government information? Do citizens expect the government to use Facebook and/or YouTube to disseminate information?), (iii) improve the service that the federal government provides to citizens online and through other service delivery channels such as phone, email, print, and emerging technologies, (iv) reduce costs and duplication of efforts by consolidating the collection of citizen research across the government, (v) bring additional awareness throughout the federal communication regarding the importance of customer service, (vi) improve public opinion on government's responsiveness to citizen needs, (viii) enhance awareness of government services and programs. End quote. The solicitation will result in the award of a single indefinite-delivery, indefinite-quantity (IDIQ) type contract. The Government will guarantee that the awardee will receive a minimum order of $60,000.00 as an aggregate of task orders placed. The maximum value of all task orders placed shall not exceed $2,500,000.00 over the term of the contract. Award will be made to the responsive, responsible offeror whose proposal provides the best-value to the Government. The Government will combine the results of the technical evaluation of each offerors proposal with the results of their price evaluation to determine which offer provides the Government with the overall best-value. The resultant contract will have a base year, with two (2), one-year option periods. Questions and answers from Request for Proposal ACMD-RC-09-0002 have been incorporated into Section J of this solicitation. Any additional questions that offerors may have should be submitted to Ms. Williams, via email as soon as possible. While the Government will make its best effort to answer all questions received, the date and time for receipt of proposals will not be extended to meet this goal.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/GSA/V/VC/ACMD-RC-09-0005/listing.html)
- Record
- SN01837550-W 20090607/090605235427-01b86f622bc6bf8b97b7bfeab0715a23 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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