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FBO DAILY ISSUE OF JANUARY 24, 2009 FBO #2616
DOCUMENT

D -- Information Technology Infrastructure and Support Services - Sources Sought Questionnaire

Notice Date

1/22/2009
 

Notice Type

Sources Sought Questionnaire
 

NAICS

541513 — Computer Facilities Management Services
 

Contracting Office

Nuclear Regulatory Commission, Office of Administration, Division of Contracts, 12300 Twinbrook Parkway, Rockville, Maryland, 20852-2738, United States
 

ZIP Code

20852-2738
 

Solicitation Number

ITISS
 

Archive Date

2/21/2009
 

Point of Contact

Jordan Pulaski,, Phone: 3014923647
 

E-Mail Address

jordan.pulaski@nrc.gov
 

Small Business Set-Aside

N/A
 

Description

This is a SOURCES SOUGHT Notice issued by the U.S. Nuclear Regulatory Commission (NRC), Office of Information Services and Office of Administration, to conduct a market survey and analysis to determine the range of organizations that have the capabilities to perform the project work titled, “Information Technology Infrastructure and Support Services” (ITISS) as described below. This is not a Request for Proposal and in no way commits the Government to award a contract. The purpose of this announcement is to provide potential sources the opportunity to provide a capability statement along with answers to specific market survey questions in order to demonstrate related experience and ability to perform the work described herein. All interested parties, including large businesses and all categories of small businesses (small businesses, small disadvantaged businesses, 8(a) firms, women-owned small businesses, service-disabled veteran-owned small businesses, and HUBZone small businesses) are encouraged to respond. Background The U.S. Nuclear Regulatory Commission (NRC) was created as an independent agency by Congress in 1974 to enable the nation to safely use radioactive materials for beneficial civilian purposes while ensuring that people and the environment are protected. It regulates commercial nuclear power plants and other uses of nuclear materials (such as in nuclear medicine) through licensing, inspection and enforcement of its requirements. The NRC’s headquarters are in Rockville, Maryland, and it has multiple offices within the Continental United States (CONUS). The agency’s current IT infrastructure services vehicle (NRC-DR-01-290; NRC ADAMS Accession #: ML012850130) expires on September 27, 2010. The NRC intends to acquire services and support for its IT environment from a contractor. The NRC requires this contractor to integrate the current NRC IT environment into a centrally managed enterprise system capable of providing support 24 hr/day, 7 day/week, and 365 days/year, along with the ability to address future enhancement, modernization, and technology change. The contract envisioned by the NRC will include primarily the following Information Technology Infrastructure Library version 3 (ITIL v3) service areas (in partnership with the NRC): 1 Service Strategy 1.4 Demand Management 2 Service Design 2.1 Service Catalog Management 2.2 Service Design 2.3 Service Level Management 2.4 Capacity Management 2.5 Availability Management 2.6 IT Service Continuity 2.7 Information Security Management 3 Service Transition 3.1 Service Asset and Configuration Management 3.2 Transition Planning and Support 3.3 Release and Deployment Management 3.4 Change Management 3.5 Knowledge Management 4 Service Operation 4.1 Event Management 4.2 Incident Management 4.3 Problem Management 4.4 Request Fulfillment 4.5 Service Desk 4.6 Technical, Application, and Operations Management 5 Continual Service Improvement (CSI) Potential prime contractors and their sub-contractors should be prepared to deliver capabilities to include (but not limited to): network operations, desktop and laptop management, hardware provisioning, software licensing, service desk, architecture support, network and workstation development and integration, telecommunications, data center management. Special considerations must be made for both high availability of these services as well as disaster recovery capabilities and services. The NRC is in the process of planning for the follow-on contract that will be needed to provide ongoing agency-wide ITISS. An Industry Day is planned in the near future (the date of which will be posted on this site at a later time) where potential vendors will be invited to get a better understanding of NRC requirements. The NRC currently has 3,400 employees. 2,500 of theses employees are based at the NRC headquarters offices in five buildings in or around Rockville, Maryland. 735 of the employees are based at four regional offices and our Technical training center (http://www.nrc.gov/about-nrc/locations.html): 1.King of Prussia, PA (211 staff); 2.Atlanta, GA (175 staff); 3.Lisle, IL (189 staff); 4.Arlington, TX (160); and, 5.The Technical Training Center (TTC) in Chattanooga, TN (28 staff). In addition, the agency network infrastructure extends to approximately 200 employees based at various nuclear plant sites around the United States (see http://www.nrc.gov/info-finder/reactor). Responses to Sources Sought Notice The NRC is seeking commercial organizations capable of providing agency-wide ITISS in prime and/or sub-contractor roles. Responses to this notice shall include: 1.A capability statement not to exceed two pages in length (8.5” x 11” letter sized) detailing the respondent’s related current and prior work experience, and corporate qualifications. Respondents must include information to document experience and expertise in enterprise ITISS as well as support and management processes (i.e., ITIL, CMMI, etc.) within a performance-based (“incentivized”) federal environment. 2.Completion of the questionnaire included with this synopsis (Excel format). Any organization responding to this SOURCES SOUGHT NOTICE must ensure its response is complete and sufficiently detailed. A government employee will review all submissions for responsiveness to this notice. The Government does not intend to award a contract based on this submission to the Sources Sought Notice nor does it intend to pay for any costs incurred in response to this announcement. Responses are due no later than February 6, 2009 by 12:00 noon (local time). Telephone inquiries or responses will not be accepted. Responses and/or inquiries should be sent via e-mail to ITISS@nrc.gov with the subject line, “SOURCES SOUGHT NOTICE – NRC ITISS.”
 

Web Link

FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=1d2acd4e9b9ada0cdd22cfc042488a55&tab=core&_cview=1)
 

Document(s)

Sources Sought Questionnaire
 

File Name: Sources Sought Questionnaire (Sources Sought Questionnaire.xls)

Link: https://www.fbo.gov//utils/view?id=877f12739264ad9c299ec06d2ec02f6b

Bytes: 70.50 Kb
 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN01736449-W 20090124/090122220052-1d2acd4e9b9ada0cdd22cfc042488a55 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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