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FBO DAILY ISSUE OF MAY 17, 2008 FBO #2364
SOURCES SOUGHT

D -- F2XHC78101AQ01 SITE LICENSE

Notice Date
5/15/2008
 
Notice Type
Sources Sought
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
Department of the Air Force, Air Education and Training Command, Maxwell AFB Contracting Squadron, 50 LeMay Plaza South, Bldg 804, Maxwell AFB, Alabama, 36112-6334
 
ZIP Code
36112-6334
 
Solicitation Number
F2XHC78101AQ01
 
Point of Contact
Kay L Bent,, Phone: 334-953-6110
 
E-Mail Address
kay.bent@maxwell.af.mil
 
Small Business Set-Aside
N/A
 
Description
THIS IS A SOURCES SOUGHT SYNOPSIS ANNOUNCEMENT; A MARKET SURVEY FOR INFORMATION ONLY. THIS IS NOT A SOLICITATION FOR PROPOSALS AND NO CONTRACT WILL BE AWARDED FROM THIS SYNOPSIS. NO REIMBURSEMENT WILL BE MADE FOR ANY COSTS ASSOCIATED WITH PROVIDING INFORMATION IN RESPONSE TO THIS SYNOPSIS OR ANY FOLLOW-UP INFORMATION IN RESPONSE TO THIS SYNOPSIS IS TO GAIN KNOWLEDGE OF POTENTIALLY QUALIFIED UNRESTRICTED, AND OPEN MARKET SOURCES PLEASE DO NOT REQUEST A COPY OF SOLICITIATION, AS ONE DOES NOT EXIST. The Government is seeking, for preliminary planning purposes only, qualified and experienced sources interested in performing the services identified in the attached draft Statement of Work (SOW). The SOW represents a broad snap shot of the requirements for market research. Therefore, the Government is requesting that interested concerns furnish the following information: (1) Company name, address, point of contact, telephone number and e-mail address. (2) Type of business, i.e. small; small disadvantaged; woman-owned HubZone; service-disable veteran-owned small business; large business, etc., under North American Industry Classification System (NAICS) 541511, which contain a size standard of $21,000,000.00. (3) Under which NAICS does your company usually perform all the services identified in the attached draft SOW? Please include the rational for your answer. (4) Provide no more than three (3) references of the most recent and relevant contracts performed within the last three (3) years. Include name, address, telephone number and e-mail address of references. Also, provide a brief description of the work performed, contract number, total contract value and period of performance. Contracts must be the same or similar to the work described in the SOW. Please include reasons for your answer. (8) Please describe any customary commercial contract terms or conditions you feel would make any resulting contract more effective. (9) Please present written capabilities of your abilities to perform. (10) Include copies of all applicable licenses relative to fulfilling the scope of this SOW. E-mail responses to this request for information are preferred and should be sent to kay.bent@maxwell.af.mil. All questions must be submitted in writing and forwarded to the aforementioned point of contact. Ms. Bent can be reached at (334) 953-6110. Mailed responses should be submitted to the attention of Ms. Kay Bent, 42d CONS, 50 LeMay Plaza South, Bldg 804, Maxwell AFB, AL 36112-6334. The due date and time for responses to this synopsis is 12:00 noon, Central Standard Time on 22 May 2008. END OF REQUEST FOR INFORMATION. (1) Brief Summary of Requirements from Community College of the Air Force (CCAF): •2,574,158 student records maintained •326,016 students enrolled in CCAF •67 degree programs offered •2,113 course credits offered •102 affiliated schools •127,000 paper transcripts transmitted annually •117,000 paper transcripts received annually This effort requires the contractor to: 1.0Use high-security cryptographic software to allow secure exchange and authentication of electronic data between CCAF and other colleges and universities registered to use SPEEDE 2.0 Develop the Automated Transcript Process Module to track out-bound EDI transactions and in-bound EDI transactions 3.0To electronically image paper transcripts received from colleges and universities that do not have electronic transfer capability, providing a means of standardization to convert imaged data to XML format. 4.0The integration and delivery of EDI 130 Transaction Files from the American Association of Collegiate Registrars and Admissions Officers (AACRAO) EDI server located on the University of Texas at Austin campus. 5.0 To track scanned and electronic received transcript information and upload it into the CCAF’s student information system, the Student Transcript, Administration and Record System, (STARS). 6.0To provide a workflow and calendar system that allows workload to be routed to and tracked by education specialists 7.0Acquire a thorough understanding of CCAF’s business processes/rules. 8.0Develop system specifications for providing Education Services Offices access to the transcript processing system including role based access to the transcript system via the world wide web (AF Portal). 9.0Software must be compatible with Oracle and Java 2, Enterprise Edition (J2EE) architecture, and must be compatibility with Global Combat Support Systems – Integrated Framework. Technologies and system security. 10.0 Provide source code to the AF. 11.0Work collaboratively with AU/SCIS developers in implementing the system. 12.0Ensure the system complies with DoD directives and standards of security, and encryption. 13.0Provide estimated timeline of project completion and implementation. 14.0Comply with all current standard AF approved browsers. 15.0Able to run multiple instances of the software concurrently to provide for data integrity and to provide a test environment for testing upgrades/patches. (2) SEE BELOW THE DRAFT STATEMENT OF WORK (SOW): STATEMENT OF WORK FOR SINGULARITY SYSTEM LICENSING AND MAINTENANCE SUPPORT COMMUNITY COLLEGE OF THE AIR FORCE APRIL 2008 Prepared By: CCAF Technology Support Flight 130 West Maxwell Blvd Maxwell Air Force Base, Alabama 1.0 DESCRIPTION OF SERVICES The Technology Support Flight of the Community College of the Air Force (CCAF) requires the contractor to provide software modules/subsystems, training, testing, consultation, documentation, installation, integration and options for maintenance to support the Singularity Application Package as described in this Statement of Work (SOW). 2.0 SOFTWARE All software must be fully compatible with existing system software and production platform. Contractor will provide software updates and patches as needed to ensure software is compatible with operating systems and web browsers as required for use by DOD, Air Force or base communications squadron. 3.0 SOFTWARE LICENSING All software, upgrades and patches etc. provided under this contract are considered fully licensed to the US Government. No additional license fees will be levied against the Government as a result of work performed under this contract. 4.0 UPGRADE REQUIREMENTS System upgrades from the existing version to future versions will occur incrementally, with adequate production testing after each incremental upgrade. Any performance issues incurred as a result of the upgrade must be resolved prior to continuing the upgrade process. In the event of hardware failure or hardware upgrade, the contractor will assist CCAF personnel in reinstalling software. 5.0 PERFORMANCE OPTIMIZATION Contractor will review performance logs, server statistics, and other relevant documentation to ascertain the performance level of the system and ensure maximum effective system performance. Any adjustments necessary for optimum system performance will be accomplished. 6.0 TROUBLESHOOTING Troubleshooting system performance problems will generally be conducted through the Hershey Support Desk and telephone support. If system performance problems are not resolved and the issue causes a mission stoppage, then an on-site visit is warranted as specified in paragraph 9.0. 7.0 SINGULARITY TEST SERVER Contractor will work with CCAF Technology Support Flight personnel to assist in installing and configuring upgraded versions of Singularity system and any related software on CCAF’s test server. Test server will mirror upgraded production system to the maximum extent practical. 8.0 DATA INTERCHANGE Data interchange with existing systems is a requirement. Any upgrades to system must be fully compatible with current Singularity transcript processing system and the Student Transcript Administration Records System (STARS). The contractor is responsible for special software or documentation to support access to the STARS database. 9.0 SITE VISITS The contractor may be required to perform 4 on-site visits per year for the purposes of system maintenance, troubleshooting performance problems, upgrades and optimization. The contractor must remain on-site until the Government certifies that on-site services have been performed to the Government’s satisfaction. The contractor shall only invoice for on-site visits performed. Government and contractor representatives will meet at the conclusion of each site visit to review performance and inspect work. All site visits will be performed at the CCAF administrative center or at Building 941, 42 Communications Squadron. A mutually agreed upon schedule for each site visit must be coordinated in advance. Site visits must be accomplished as soon as possible, but not later than ten business days following the Government’s initial request. The operating hours at CCAF are 0730 to 1630 Central Standard Time (CST), Monday through Friday. 10.0 DELIVERABLES AND DELIVERY MEANS Deliverables for this support include applicable upgrade patches and software, any code required to troubleshoot system performance or optimize performance, and technical reports about what specific upgrades, patches, and work performed on the system. These deliverables will be furnished as needed or as released. All deliverables will meet professional standards. The contractor will provide any source code required for this contract. 11.0 WARRANTY The warranty period on all services, hardware and software provided to include upgrades and maintenance support will be a minimum of one year. The contractor must indicate how CCAF will receive product updates, upgrades and bug fixes. Contractor must also provide pricing for same products after warranty has expired and pricing for extended warranty or long-term support. Detailed descriptions of third party partnerships, if applicable, must be provided as well. 12.0 GOVERNMENT FURNISHED PROPERTY, SERVICES AND RESOURCES The contractor will have access to all hardware for the test, evaluation, and acceptance phases for each on-site visit including desktop computers, servers and other miscellaneous peripheral hardware and software drivers. All hardware will be set up to include connectivity to the LAN. Operating systems provided will be (at minimum) Windows XP Professional and Windows Advanced Server 2000. The Government will ensure availability of technical and functional personnel required for upgrade and testing. 13.0 TRAINING The contractor will provide user training (to include any user manuals), familiarization, and training for operation and maintenance associated with the system upgrades. 14.0 SECURITY REQUIREMENTS FOR UNCLASSIFIED SERVICES 14.0.1 Contractor Notification Responsibilities. The contractor shall notify the Information Security Program Manager (ISPM) at each operating location 30 days before on-base performance of the service. The notification shall include: a. Name, address, and telephone number of contractor representatives. b. The contract number and contracting agency. c. The reason for the service (i.e., work to be performed). d. The location(s) of service performance and future performance, if known. e. The date service performance begins. f. Any change to information previously provided under this paragraph. 14.0.2 Obtaining and Retrieving Identification Media. As prescribed by the AFFAR 5352.242-9000, Contractor access to Air Force installations, the contractor shall comply with the following requirements: a. The contractor shall obtain base identification and vehicle passes for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished identification badges while visiting or performing work on the installation. b. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of contractor employees needing access to the base. The letter will also specify the contractor individual(s) authorized to sign requests for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or security forces for processing. Prior to reporting to the pass and registration office the individual must report to the Security Forces Squadron Administration Flight for a local files check. When reporting to the pass and registration office for issue of a vehicle pass, contractor individual(s) shall provide a valid driver's license, current vehicle registration, valid vehicle insurance certificate, and certification of a background check. When reporting to the pass and registration office for issue of military issue identification credentials for access to the installation, contractor individual(s) will need a valid state or federal issued picture identification. c. During performance of the service, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site. d. Upon completion or termination of the service or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to contractor employees are returned to the issuing office. The issuing office will verify all base identification passes have been returned and/or accounted for. The issuing office will forward a memorandum to the contractor individual authorized to sign request for base identification credentials indicating the badges and vehicle passes have been turned in. The DD Form 577 (signature card) for the contractor authorized requestor will be destroyed and the individual will no longer be authorized to sign DD Form 1172 (Application for Uniform Services Identification Cards). e. Failure to comply with these requirements may result in withholding of final payment. 14.0.3 Pass and Identification Items. The service shall ensure the following pass and identification items required for service performance are obtained for employees and non-government owned vehicles: a. DD Form 1172, Application for Uniformed Services Identification Card (AFI 36-3026, Identification Cards For Members of The Uniformed Services, Their Family Members, and Other Eligible Personnel, and AETC Instruction 36-3001, Issue and Control of AETC Civilian Identification (ID) Cards). b. AETC Form 58, Civilian Identification Card (AETCI 36-3001). c. AF Form 2219 (series), Registered Vehicle Expiration Tab (AFI 31-204, Air Force Motor Vehicle Traffic Supervision). d. DD Form 2220, DOD Registered Vehicle and Installation Tab (AFI 31-204). e. AF Form 1199, USAF Restricted Area Badge, or locally developed badge. f. AF Form 75, Visitor/Vehicle Pass (AFI 31-204). g. DoD Common Access Card (CAC), (AFI 36-3026). 14.0.4 Suitability Investigations. Contractor personnel shall successfully complete, as a minimum, a National Agency Check (NAC), before operating government furnished workstations that have access to Air Force e-mail systems. These investigations shall be submitted by the government at no additional cost to the contractor. The contractor shall comply with the DoD 5200.2-R, Personnel Security Program, and AFI 33-119, Electronic Mail (E-Mail) Management and Use, requirements. 14.0.5 Unescorted Entry to Restricted Areas. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 1-101, Volume 1, The Air Force Installation Security Program, DOD 5200.2-R, and AFI 31-501, Personnel Security Program Management, as applicable. Contractor personnel shall be the subject of a favorably completed NAC investigation to qualify for unescorted entry to a restricted area. In addition, the Air Force shall submit NAC investigations for contractor employees at no additional cost to the contractor. 14.0.6 Visit Request. Contractor participating in the National Industrial Security Program are authorized to use Joint Personnel Adjudication System (JPAS) in lieu of sending Visitor Authorization Letters (VALs) for classified visit to Department of Defense facilities and military installations. VALs are only required if the contractor isn’t using JPAS or if contractor personnel whom access level and affiliation are not accurately reflected in JPAS. 14.0.7 Freedom OF Information Act Program (FOIA). The contractor shall comply with DOD Regulation 5400.7-R/Air Force Supplement, DOD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material. The contractor shall comply with AFI 33-332, Air Force Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. The contractor shall remove or destroy official records only in accordance with AFMAN 37-139, Disposition of Records—Standards, or other directives authorized in AFI 37-138, Records Disposition—Procedures and Responsibilities. 14.0.8 Reporting Requirements. The contractor shall comply with AFI 71-101, Volume- 1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter. 14.0.9 Personnel Security. Contractor personnel requiring unescorted entry to controlled or restricted areas designated by the installation commander shall comply with base access requirements. These requirements are contained in AFI 31-101, for installation access and AFI 31-501, for suitability determinations. 14.0.10 Security Manager Appointment. The contractor shall appoint a security manager for on-base service performance. The security manager may be a full-time position or an additional duty position. The security manager shall provide employees with training required by DoD 5200.1-R, Information Security Program Regulation, and AFI 31-401, Information Security Program Management. The contractor shall provide initial and follow-on training to contractor personnel who work in Air Force controlled/restricted areas. Air Force restricted and controlled areas are explained in AFI 31-101. 14.0.11 Computer Security Requirements. Contractor personnel shall comply with AFI 33-202, Computer Security; AFI 33-203, Emission Security (EMSEC) Program; AFI 33-204, Information Protection Security Awareness, Training, and Education (SATE) Program; applicable AFKAGs, AFIs, and AFSSIs for Communication Security (COMSEC); and AFI 10-1101, Operations Security (OPSEC) Instructions, when operating government computer workstations or systems. In addition to the above guidance, contractors processing classified information on government computer workstations or systems will comply with DOD 5200.1-R, Information Security Program, and AFI 31-401, Information Security Program Management. 14.0.12 Physical Security. Areas controlled by contractor employees shall comply with base Operations Plans/instructions for FPCON procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all government property, including controlled forms, provided for contractor use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured. 14.0.13 Internal Operating Instructions. The contractor will adhere to the Air Force activity Operating Instruction (OI) for internal circulation control, protection of resources and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations. 14.0.14 Entry Procedures to Controlled/Restricted Areas. The contractor shall comply and implement local base procedures for entry to Air Force controlled and restricted areas. 14.0.15 Key Control. The contractor will adhere to the Air Force activity operating instruction control procedures to ensure keys issued to the contractor by the government are properly safeguarded and not used by unauthorized personnel. The contractor shall not duplicate keys issued by the government. All government keys will be turned in at the end of employment or contract. 14.0.16 Lost Keys. Lost keys shall be reported immediately to the contracting officer. The government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying or lock replacement shall be deducted from the monthly payment due the contractor. 14.0.17 Government Authorization. The contractor shall ensure its employees do not allow government issued keys to be used by personnel other than current authorized contractor employees. Contractor employees shall not use keys to open work areas for personnel other than contractor employees engaged in performance of their duties, unless authorized by the government functional area chief. 14.0.18 Access Lock Combinations. Access lock combinations are “For Official Use Only” and will be protected from unauthorized personnel. The contractor will adhere to the Air Force activity operating instructions ensuring lock combinations are not revealed to unauthorized persons and ensure that procedures are implemented. The contractor is not authorized to record lock combinations without written approval by the government functional director. 14.0.19 Security Alarm Access Codes. Security alarm access codes are “For Official Use Only” and will be protected from unauthorized personnel. Security alarm access codes will be given to contractor employees who require entry into areas with security alarms. Contractor employees will adhere to the Air Force activity operating instructions and will properly safeguarded alarm access codes to prevent unauthorized disclosure. Contractor will not record alarm access codes without written approval by the government functional director. 14.0.20 Traffic Laws. The contractor and their employees shall comply with base traffic regulations. 14.0.21 Cellular Phone Operation Policy. The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell AFB and Gunter Annex unless performing command and control functions. Although discouraged, drivers are authorized to use devices, i.e., ear bud or ear boom; which allows their cellular phone to be operated hands-free. The device must not cover both ears. This policy applies to everyone driving on Maxwell AFB and Gunter Annex. 14.0.22 Healthcare. Healthcare provided at the local military treatment facility on an emergency reimbursable basis only.
 
Web Link
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=3b921e8607aa780166aef868981b7a34&tab=core&_cview=1)
 
Place of Performance
Address: 130 W MAXWELL BLVD, MAXWELL, Alabama, 36112, United States
Zip Code: 36112
 
Record
SN01573861-W 20080517/080515220010-3b921e8607aa780166aef868981b7a34 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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