SOLICITATION NOTICE
D -- Voice Mail Maintenance
- Notice Date
- 12/5/2007
- Notice Type
- Solicitation Notice
- Contracting Office
- Environmental Protection Agency, Contracts Branch, 1650 Arch Street, Philadelphia, PA 19103
- ZIP Code
- 19103
- Solicitation Number
- RFQ-PA-08-00003
- Response Due
- 12/12/2007
- Archive Date
- 1/12/2008
- Point of Contact
- Point of Contact, Denise Jones, Purchasing Agent, Phone (215) 814-5195
- E-Mail Address
-
Email your questions to U.S. Environmental Protection Agency
(jones.denise-t@epa.gov)
- Description
- NAICS Code: 811213 This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, in conjunction with FAR 13.5, as applicable, and as supplemented with additional information included in this notice. This solicitation is issued under RFQ-0801-DTJ. This announcement constitutes the only solicitation; bids are being requested and a written solicitation will not be issued. This is a combined synopsis/solicitation for maintenance on the Regional Octel Overture 250 Voice Mail System at the following locations for the period of a base and four option years. Maintenance for Octel Voice Mail System: To provide maintenance service for the Regional and Field Offices Octel Overture 250 voice Mail Systems including all associated software packages. The period covered will be for orders issued between January 1, 2008 through December 31, 2009, and the vendor will not be required to make any deliveries after orders that may be issued after December 31, 2008. Selected contractor shall furnish the necessary personnel, travel, and materials/supplies to perform all services as required. Service will be provided 24/7 with a response time of four business hours in an emergency situation. All technicians must provide Octel Oveture 250 certification. Submit the following information: 1. Pricing; Base and Option Year shall be priced separately for a 12-month period with a monthly rate indicated for each site. 2. Technical capabilities to perform maintenance service; 3. Three references for same/similar services performed in the last three years. Include reference name, a point-of-contact, address and phone number, list the contract dates with corresponding awarded dollar amount. The locations/configurations are as follows: US Environmental Protection Agency Region III Office - 9th Floor 1650 Arch Street Philadelphia, Pennsylvania 19103 Software - Aria 03.11.05-1 Serial Number - 16108 44 ports 3 1-GB Drives 135 message hours 6 FLT 8-Card RS232-SMDI Integration with an Aastra Intecom PointSpan PBX Voice Mailbox capacity of 2150 Fax Mailbox capacity of 2150 Software features include: Bulletin Mailbox, Follow-Me Forward, Database Retrieval, In-Band Integrations, Enhanced Call Processing, Information Center Mailboxes, Octel Index I, Fax Delivery Mailbox, PowerCall Agent Access, Call Detail Recording, General Line Types, RS232 Integrations, Networking, Ability to Reset Passwords, Octel Index II, Fax Processing, ANI Integrations, System Back-up & Restore, Octel Admin. US Environmental Protection Agency Environmental Science Center 701 Mapes Avenue Fort Meade, MD 20755 Software - Aria 03.11.05-1 Serial Number - 17242 48 ports 2 1-GB Drives 900 message hours 6 FLT 8-Card RS232-SMDI Integration with an NEC NEAX2400 Voice Mailbox capacity 850 Fax Mailbox capacity 850 Software features include: Bulletin Mailbox, InterMail, Follow-Me-Forward, Database Retrieval, Set Emulation, In-Band Integrations, information Processing, Enhanced Call Processing, Information Center Mailboxes, Octel Index I, CSA, PowerCall Agent Access, Call Detail Recording, General Line Types, RS232 Integrations, Networking, Ability to Reset Passwords, AMIS analog Networking, Fax Processing, ANI Integrations, Digital Networking, Octel Index II, System Backup & Restore, Connectivity, Octel Admin. US Environmental Protection Agency Chesapeake Bay Office 410 Severn Avenue Annapolis, City Marina Annapolis, MD 21401 Software - Aria 2.05.06-1 Serial Number - 19117 12 ports 2 1-GB Drives 20 message hours 2 FLT 8-Card RS232-SMDI Integration with an NEC NEAX2400 Voice Mailbox capacity 800 Fax Mailbox capacity 525 Software features include: Bulletin Mailbox, Follow-Me-Forward, Database Retrieval, In-Band Integrations, Enhanced Call Processing, Information Center Mailboxes, Octel Index I, Fax Delivery Mailbox, Call Detail Recording, General Line Types, RS232 Integrations, Networking, Ability to Reset Passwords, Octel Index II, Fax Processing, System Backup & Restore, Octel Admin. US Environmental Protection Agency Wheeling Field Office 1060 Chapline Street Wheeling, WV 26003 Software - Aria 2.01.05-1 Serial Number - 14771 8 ports 2 1-GB Drives 10 message hours 1 FLT 8-Card RS232-MSI Integration with an NEC NEAX2400 Voice Mailbox capacity 300 Fax Mailbox capacity 25 Software features include: Bulleting Mailbox, Follow-Me-Forward, Database Retrieval, Enhanced Call Processing, Information Center Mailboxes, Octel Index I, Call Detail Recording, General Line Types, RS232 Integrations, Networking, and Ability to Reset Passwords, Fax Processing, and System Backup & Restore. The requirements include the following components: 1. The vendor shall provide maintenance to maintain equipment in proper working order to include all Octel hardware, software, and system administration terminals 2. The vendor shall monitor the system for any system malfunctions, security braches, and any other abnormalities. 3. The vendor shall comply with the listed repair response times: a) Emergency-within 2 working hours of request by remote modem and within 4 working hours if on-site maintenance is needed. EPA will request an emergency response when the system fails to answer or process calls for a group of users. Emergency service shall be 24 hours per day, 7 days per week, including holidays. b)Routine- within 8 working hours of request for service, during regular hours (8 am to 5 pm local time, Monday through Friday. The vendor shall have sufficient replacement parts available to install when there is an equipment failure. The associated North American Industrial Classification System (NAICS) code for this procurement is 811213. This requirement is full, open and unrestricted. Award will be made to the lowest price technically acceptable quoter. Provide the following information: Company Name, Telephone Number, Contact Person's email address, Taxpayers' ID Number, Company Duns Number. All interested parties must be registered in CCR. Email your quotation by 4:00 p.m. EST, Wednesday, December 12, 2007 to the ATTN: jones.denise-t@epa.gov This solicitation and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 05-20. In accordance with 12.603(c)(2)(xii), the following FAR clauses are incorporated in this notice and any resultant contract through clause 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (Nov 2007): 52.222-3, 52.222-19, 52.222-21, 52.222-26, 52.225-1, 52.52.232.29, 52.232-30, 52.232-33, 52.222-41, and 52.222-43. The following provisions are hereby incorporated by reference: 52.204-3 Taxpayers Identification (Oct 1998); 52.216-18 Ordering (Oct 1995); 52.216-22 Indefinite Quantity (Oct 1995); 52.212-1 Instructions to Offerors (Nov 2007); 52.212-4 Contract Terms and Conditions-Commercial Items (Feb 2007); 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (Nov 2007); 52.212-3 Representation & Certifications (Nov 2007); 52.222-48 Exemption from Application of Service Contract Act Provisions (Nov 2007); and 52.217-9 Option to Extend the Term of the Contract (Mar 2000). Clauses 52.212-3 and 52.222-48 must be filled out in their entirety, signed and returned with quotation. The full text of these and any clauses may be accessed electronically at http://acquisition.gov/far/index.html.
- Record
- SN01464465-W 20071207/071205231830 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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