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FBO DAILY ISSUE OF JUNE 08, 2007 FBO #2020
SOLICITATION NOTICE

D -- RightNow Technologies Software

Notice Date
6/6/2007
 
Notice Type
Solicitation Notice
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
Department of Veterans Affairs;Acquisition Management Section/00D;1615 Woodward Street;Austin TX 78772
 
ZIP Code
78772
 
Solicitation Number
VA-200-07-RI-0028
 
Response Due
6/12/2007
 
Archive Date
7/12/2007
 
Small Business Set-Aside
N/A
 
Description
The Department of Veterans Affairs, IT Acquisition Center, is renewing the annual maintenance and support for existing RightNow Technologies licenses. Also, the VA will be upgrading their current RightNow version 5.5 to their version 7 as part of the maintenance and support. The current version 5.5 is heavily customized to suit the needs of VA business lines, VA services, our nation's veterans and other VA website visitors. Therefore, the new version 7 must be customized in order for the new version features to be compatible with VA's used tools prior to deployment. Software licenses, customization and maintenance and support services are will be procured under SWEP IV contracting vehicle. Item #1: Renewal of Maintenance and Support--Preferred Support Period of Performance: 1 July 2007 - 30 June 2008 Qty: 1 ea Item #2: Professional Services Version 7 Custom Upgrade QTY: 132 Hrs
 
Record
SN01311454-W 20070608/070606220803 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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