Loren Data's SAM Daily™

FBO DAILY ISSUE OF FEBRUARY 02, 2007 FBO #1894
SOLICITATION NOTICE

58 -- Automated Call Distribution Patient Appointment System

Notice Date

1/31/2007
 

Notice Type

Solicitation Notice
 

NAICS

334210 — Telephone Apparatus Manufacturing
 

Contracting Office

Pacific Regional Contr Ofc TAMC, ATTN: MCAA PC BLDG 160, 160 Krukowski Road, Honolulu, HI 96859-5000
 

ZIP Code

96859-5000
 

Solicitation Number

W81K0207R0027
 

Response Due

2/9/2007
 

Archive Date

4/10/2007
 

Small Business Set-Aside

N/A
 

Description

The Clinical Support Division, Tripler Army Medical Center (TAMC), Hawaii has a requirement for an Automated Call Distribution (ACD) enabler for Tripler Army Medical Centers Patient Appointment System. The system shall support 90 agents and one remo te call center site to include all hardware, software, and reporting package. The technology used shall be by remote access to replace dedicated closed-circuit lines and dial-up modems. The call center manager shall have a practical user interface to enabl e quick administrative reconfiguration to change messages or menus or expansion to agent base. This announcement is unrestricted. To be considered- Public Law 107-314, DODI 8100.3, and CJCSI 6215.01B mandate that all telephony equipment to be purchased by DOD organizations (contractor offered equipment) shall be listed on the Approved Products List (APL). All interoperability and information assurance testing shall be successfully completed prior to placement on the APL. The software and firmware versions, as well as the hardware configuration, of installed equipment shall be in compliance with the interoperability and information assurance reports. The RFP closing date is 9 Feb 2007, 4:30PM Hawaii Standard Time. FSC 5895, SIC 3661, NAICS 334210. Interested sources may request a copy of the RFP by email from jack.fontanilla@us.army.mil or you may access the RFP @ https://acquisition.army.mil/asfi/ Under Contracting Opportunities Search drop down menu, type W81K0207R0027.
 

Place of Performance

Address: Pacific Regional Contr Ofc TAMC ATTN: MCAA PC BLDG 160, 160 Krukowski Road Honolulu HI

Zip Code: 96859-5000

Country: US
 

Record

SN01223046-W 20070202/070131221624 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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