SOLICITATION NOTICE
D -- E-mail Forwarding
- Notice Date
- 8/23/2005
- Notice Type
- Solicitation Notice
- NAICS
- 518210
— Data Processing, Hosting, and Related Services
- Contracting Office
- Peace Corps, Office Of Acquisitions And Contract Management, OACM, 1111 20th Street, N.W., Room 4413, Washington, DC, 20526
- ZIP Code
- 20526
- Solicitation Number
- PC-05-R-012
- Response Due
- 9/8/2005
- Archive Date
- 9/23/2005
- Description
- This is a combined synopsis/solicitation for commercial items prepared in accordance with FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The closing date and time for receipt of proposals is Thursday, September 8, 2005 at 2:00PM ET (local time), proposals should be submitted electronically to rnelson2@peacecorps.gov, 1111 20th Street; Room 4441; Washington, DC 20526; Attn: Rodney Nelson, Contracting Specialist, (202) 692-1781. The deadline for submitting vendor questions is Monday August 29, 2005 at 10AM ET (local time). All questions should be submitted electronically to Rodney Nelson at rnelson2@peacecorps.gov by this deadline. The NAICS Code is 518210, Data Processing, Hosting, and Related Services, and the small business size standard is $21,000,000. The solicitation number is PC-05-R-012 and is issued as a Request for Proposal (RFP). The Peace Corps intends to award a firm fixed price contract for a base period of one year effective from the date of award, with four option periods of one year. REQUIREMENT: The Peace Corps seeks a vendor to provide e-mail forwarding services to alumni volunteers. The service will provide volunteers with a Peace Corps branded e-mail address acting as an intermediary that receives and transmits messages to a third party e-mail box (i.e. Comcast, Hotmail, Yahoo!). The vendor is expected to provide initial setup and maintenance of the service. Ongoing administration of the technical systems supporting email forwarding will be performed by the vendor as well. Routine customer service requests will be managed by Peace Corps staff. Users? opt-out process will be automated; however Peace Corps staff will have the option to manually administer modifications to a user?s account. Additionally, the Peace Corps administrator will have the ability to create and delete accounts, as well as edit usernames and e-mail forwarding addresses. This service is not required to address the issue of bounce back e-mails due to a user incorrectly administering their account (i.e. not keeping address up to date, mailbox storage limits, etc.). Should the Peace Corps provide the vendor with incorrect user data, the Peace Corps administrator for this service will have access to correct such mistakes (i.e. user name misspellings, incorrect birth date, etc.). The contractor shall provide the following services: 1) E-mail forwarding for a pilot group of 4,000 to 8,000 users with the potential to increase to a total of up to 150,000 users over the course of the five year (including option periods) duration of the contract (ability to accept and transmit e-mail messages through an alias e-mail address); 2) Fully customizable interface for end-user: Secure hosted solution for users to administer forwarding account, Username and password functionality, User management of passwords and e-mail address to which e-mails will be sent, Create profiles to manage user accounts; 3) Verify user information by interfacing with Peace Corps data; 4) Administration interface for use by Peace Corps to include: Ability to export user e-mail addresses, Manually administer modifications to a user?s account (add/delete/edit user accounts), Create multiple groupings of users and multiple administration of groupings, Create custom queries and produce reports based on user metadata, Provide customizable administrative access levels; 5) Experience developing privacy policies and terms of use for e-mail forwarding service; 6) Offer expert advise on e-mail forwarding best practices and potential enhancements to the service; 7) Will not resell, market to, or solicit information from Peace Corps provided users. PROCESS: Protocol for this service is as follows: 1) Alumni receive notice from the Peace Corps that e-mail forwarding service is available, includes URL to website where they can register their account; 2) User visits website, has identity verified by website (data provided by Peace Corps for verification); 3) User receives predetermined username and e-mail forwarding address as defined by the Peace Corps; 4) User inputs e-mail address where messages will be sent; 5) User manages changes to e-mail address to which e-mails will be sent. REJECTION OF WORKMANSHIP: Inferior and unsatisfactory workmanship as determined by the Peace Corps COTR shall be rejected and reported to the contractor who shall correct the deficiency, at no additional cost to the Peace Corps, within 1 week following receipt of written notice of rejection. TESTING: Testing and acceptance of the services set forth in this contract shall be performed by the Peace Corps Offices of Communications and Volunteer Recruitment and Selection. Testing and acceptance will include the vendor accurately verifying incoming test users, assigning an e-mail address, and properly forwarding e-mail messages to a designated e-mail account. SCHEDULE: The Peace Corps and its vendor will negotiate a production schedule after a contract is signed. Delivery date will be on or near date mentioned in this statement of work. Milestones that must be met include: 09/30/05, Kickoff Meeting; 10/10/05, Develop Project Plan; 01/09/06, Begin Testing; 02/09/06, Conclude Testing; 02/14/06, Launch Product to Internal User Group; 03/01/06, Begin Launch of Product to 4,000 Pilot Users. MATERIALS PROVIDED BY PEACE CORPS: The Peace Corps will provide the contractor with the data and database schemes necessary to authenticate users registering for the forwarding service (within the parameters of Federal security guidelines). In addition, the Peace Corps will provide the initial list of up to 8,000 users and updates to the user list as required over the course of the contract for the forwarding e-mail address service. RIGHTS: Important Note: All materials produced under this contract become the exclusive property of the Peace Corps. Materials provided by the Peace Corps must be returned to the Peace Corps within one week of completion of this project. The contractor may not retain or use any materials produced under this contract. PROJECT DESCRIPTION SPECIFICATIONS: Programming Languages: ColdFusion, .NET; Databases: Oracle, SQL. COST/CONTRACT: The contractor shall be paid, upon submission of proper vouchers, and acceptance of deliverables, the amounts specified in the accepted proposal, as full consideration for all effort provided herein. Payment will be based on an annual fee. The vendor may not transfer this contract to another provider without prior Peace Corps consent. DELIVERABLES FOR THIS RFP: The delivery address for all deliverables is: Peace Corps, 1111 20th Street; Washington, DC 20526. This solicitation document incorporates provisions and clauses in effect through Federal Acquisition Circular 2005-05. 52.212-1 Instructions to Offerors-Commercial Items applies to this acquisition. Offerors shall submit two separate proposals: one technical (including samples ? see below) and one cost. The technical proposal shall be limited to ten (10) pages (not including samples or resumes). EVALUATION FACTORS FOR AWARD: 52.212-2 Evaluation-Commercial Items, para. (a) is filled in as follows: ?The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price, and other factors considered. The following factors, listed in descending order or importance, shall be used to evaluate offers: 1) Prior relevant experience: Provide list of federal and academic clients using e-mail forwarding services similar in size and scope for up to and including 150,000+ users. Provide at least four (4) companies which can be contacted for past performances. This should include the company name, contact person, phone number and brief description of the effort.); 2) Technical approach; 3) Price. The offerors shall include in their proposal to the Peace Corps fixed prices for the e-mail forwarding product as follows: $________ up to 8,000 users; $________ 8,001 users up to 25,000 users; $________ 25,001 users up to 50,000 users; $________ 50,001 users up to 100,000 users; $________ 100,001 users up to 150,000 users. Additional costs such as programming and coordination with Peace Corps databases should be broken down by line. Costs may be further broken down into sub-components for payment purposes if preferable. Evaluation factors shall be scored by percentage as follows: 1) Past Performance 2) Technical Approach 3) Price. Offerors must include a completed copy of 52.212-3 Offeror Representations and Certifications-Commercial Items with their offer. 52.212-4 Contract Terms and Conditions-Commercial Items and 52.212-5 Contract Terms and Conditions Required to Implement Statutes of Executive Orders-Commercial Items apply to this acquisition.
- Place of Performance
- Address: 1111 20th Street, NW, Washington, DC
- Zip Code: 20526
- Country: USA
- Zip Code: 20526
- Record
- SN00877492-W 20050825/050823213126 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
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