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FBO DAILY ISSUE OF FEBRUARY 05, 2005 FBO #1167
SOLICITATION NOTICE

D -- Microsoft Premier Support Services Renewal

Notice Date

2/3/2005
 

Notice Type

Solicitation Notice
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

Department of Agriculture, Natural Resources Conservation Service, Information Technology Acquisition Team, Building A, Suite T-145 2150 Centre Avenue, Fort Collins, CO, 80526-1891
 

ZIP Code

80526-1891
 

Solicitation Number

AG-82TS-S-05-03
 

Response Due

2/14/2005
 

Archive Date

3/1/2005
 

Description

l. NOTICE OF INTENT TO AWARD: The United States Department of Agriculture (USDA), Office of the Chief Information Officer (OCIO), Information Technology Services (ITS) intends to negotiate and award a sole source, fixed price contract utilizing simplified acquisition procedures, which will be awarded to Microsoft Corporation of Charlotte, NC for Renewal of Microsoft Premier Support Services (MSPSS). The USDA requirement is for MSPSS to provide technical guidance for the Interoperability Lab (IOL) which supports the Service Center Modernization Initiative (SCMI) and the Common Computing Environment (CCE) for USDA. Since Microsoft applications are used throughout the USDA, only Microsoft Premier Support can provide direct access to Microsoft software developers and proprietary source code for current and future products. Purchasing support from another vendor would not be cost or time effective. The period of performance for the MSPSS will be February 19, 2005 through February 18, 2006. MSPSS will include 2,000 hours of a Technical Account Manager?s time (TAM), up to 2,400 total hours of Account Management and Proactive Technical Services, 25 Support Incidents, 10 Developer Incidents, up to eight 2-day on-site TAM visits, four (4) Microsoft Tech-Net Plus single server subscriptions, four (4) Microsoft Development Network (MSDN) Universal Subscriptions, Hotfix Support, Remote Dial-In, Multi-vendor Coordination, and Onsite Emergency Support. The contractor shall provide preferred access to Microsoft support professionals 24 hours a day, 7 days a week via telephone or electronically through the Premier Online Support website. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, and the test program outlined in FAR 13.3, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; a written solicitation will not be issued. This non-competitive action will be awarded under the authority of 10 USC 2304(c)(1), as implemented by FAR 6.302-1 (Only one responsible source and no other supplies or services will satisfy agency requirements). The solicitation and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 26. NAICS code is 541519. This notice is not a request for competitive proposals. Responsible sources who are interested in this procurement may respond by providing clear and convincing information that identifies their capabilities. Interested contractors must be Microsoft-authorized and certified Premier Support Services providers. Certification from Microsoft must be provided by any interested party. The contractor must be able to provide Tier III/IV technical support. Payment for these services will be made quarterly, IN ARREARS. Inquiries will only be accepted by email to the contact person listed above. The following FAR provisions apply: FAR 52.212-1, Instructions to Offerors -- Commercial Items; FAR 52.212-3, Offeror Representations and Certifications -- Commercial Items; FAR 52.212-4, Contract Terms and Conditions -- Commercial Items; FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items. Responses shall include relevant pricing and service information. Quotes must be received by 3:00 PM MST on Monday, February 14, 2005 and should be e-mailed to ddove@itc.nrcs.usda.gov.
 

Place of Performance

Address: USDA, OCIO Information Technology Services,, Attn: Jack Zechman, Manager, Interoperability Lab,, 5601 Sunnyside Avenue, Room 2-1194,, Beltsville, MD

Zip Code: 20705-5740

Country: USA
 

Record

SN00744994-W 20050205/050203211733 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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