SOLICITATION NOTICE
R -- Family Services Discovery Position at Whiteman AFB MO
- Notice Date
- 9/8/2004
- Notice Type
- Solicitation Notice
- NAICS
- 561110
— Office Administrative Services
- Contracting Office
- Department of the Air Force, Air Combat Command, 509 CONS, 727 Second St - Suite 124A, Whiteman AFB, MO, 65305
- ZIP Code
- 65305
- Solicitation Number
- FA4625-04-Q-0027
- Response Due
- 9/16/2004
- Point of Contact
- Sue Nott, Contract Specialist, Phone (660)687-5463, Fax (660)687-5412, - James McCoy, Contracting Officer, Phone (660)687-5466, Fax (660)687-5462,
- E-Mail Address
-
509cons.sollgcb@whiteman.af.mil, 509cons.sollgcb@whiteman.af.mil
- Small Business Set-Aside
- Total Small Business
- Description
- This is a combined/synopsis solicitation for commercial items (non-personal services) issued by the 509th Contracting Squadron, Whiteman AFB, Missouri. This document was prepared in accordance with FAR Subpart 12.6 as supplemented and in accordance with FAC 2001-24 with additional information included in this notice. The United States Air Force intends to issue a purchase order under the Simplified Acquisition Procedures for A FAMILY SERVICES DISCOVERY POSITION. This electronic solicitation is the only solicitation being issued, and is issued as a Request for Quotation. A WRITTEN SOLICITATION WILL NOT BE ISSUED. This is a 100% Small Business Set Aside. Solicitation Number is FA4625-04-Q-0027. The NAICS code 561110 applies to this solicitation. The size standard is $7.0. The item description is as follows: Following is the Statement of work for the Discovery Center Position: STATEMENT OF WORK FOR FAMILY SUPPORT CENTER?S DISCOVERY CENTER MANAGER 1.0 SCOPE OF WORK The Contractor shall provide management of the Whiteman AFB Family Support Center?s Discovery Center. 2.0 HOURS OF WORK Service will begin on Wednesday, 29 September 2004 for this position. Services will be performed Monday through Friday from 0730-1630 in accordance with the Statement of Work. Hours may be adjusted with prior approval in advance of work performance (i.e. evening classes or evening hours) at which time there will be an adjustment to the duty day. Contractor will work a maximum of 40 hours per week. The contractor is not required to perform service on federal holidays, closure days for the FSC, and other planned closure days. Contractor will submit a monthly invoice indicating hours worked to the Superintendent, FSC. In the event of absence the payment for the applicable invoice period will be prorated. Contractor will notify the Superintendent, FSC or designated representative at least two weeks prior to any planned absence. Except in the case of illness or an emergency, the contractor is responsible for providing a qualified replacement 3.0 CONTRACTOR PERSONNEL The contractor shall have knowledge of the FSC Resource Center functions, and Microsoft Office Professional Suit. 4.0 DESCRIPTION OF SERVICES The contractor will assist the Family Support Center (FSC) staff in providing a full range of readiness services in the following areas: transition assistance, spouse employment, Relocation, financial and family life information, and family readiness to authorized patrons who are seeking assistance in the Discovery Center at the FSC. Provide technical assistance to users of the Discovery Center, assisting in the operation of computer-based programs, as specified in requirements below, and other programs available in the Discovery Center. Serve as initial point of contact for all Discovery Center software, hardware, and user problems to include network issues. If the contractor cannot resolve the problem he/she should contact the Work Group Manager (WGM) for assistance. The contractor will perform other such duties, as needed, i.e. reception duties, accounting for and identifying clients to be referred to the different program specialists. 4.1 Assess and report potential risk on the Discovery Center?s network. 4.2 Assist with equipment installation/configuration. Notify the WGM or equipment custodian of any hardware relocation within the Discovery Center. 4.3 Prepare and maintain system and configuration documentation. 4.4 Install and configure authorized software on resource center end-user workstations. 4.5 Immediately report all computer equipment outages (i.e. servers, hubs, modems and routers) to the WGM. This is necessary for tracking problem areas and identifying maintenance trends. 4.6 Troubleshoot user hardware and software errors to the best of their ability. 4.7 Relocate/replace user workstations when required by FSC management. 4.8 Upgrade system and application software as required by WGM. 4.9 Prepare and distribute information to users. Promotes user awareness concerning unauthorized or illegal use of computer hardware and software. 4.10 Keep users informed of network status and services. 4.11 Ensure workstations and network software remains virus free. 4.12 Review and submit locally developed software to the WGM. Will not install or modify any equipment or software without prior approval from WGM. This includes any software downloaded from world wide web (www) or vendor bulletin board systems (BBS). 4.13 Maintain software library and original diskettes. Ensure backups are made of all original diskettes. 4.14 Maintain network integrity. Permits only authorized users to access the Quality of Life Network (QoLNet) and Internet Service Provider (ISP) accounts. 4.15 Maintain system documentation (maintains memory and application configuration; maintains network schema, checklists, and systems operations logbook). 4.16 Update risk analysis as required by base Computer Systems Security Officer. 4.17 Control communications access to the wide area network. 4.18 Plan for short-term and long-term loss of system hardware and software. 4.19 Perform routine systems maintenance and weekly system backups. 4.20 Check in and catalog new materials within one week of receipt, develop bibliographies of all resources, and make recommendations for ordering additional or updated resources. 4.21 Ensure maintenance of accountability statistics on resources used by clients. Develop charts, logs, and statistical summaries as directed by the FSC management. 4.22 Ensure that Discovery Center is opened, lights, and equipment turned on at the beginning of each day. Ensure that adequate house-cleaning is accomplished each day to keep the Discovery Center in an orderly manner; i.e., dusting, straightening papers, cleaning off tables and desks, stocking books and videos, etc. 4.23 After opening The Discovery Center, bring up main menus on all computers, ensure printer paper is loaded and sign-in log is available for appropriate date. 4.23.1 Ensure all clients completely fill out sign-in log. The logs will be filed in the FSC administrative office. Provide to FSC management a monthly client usage report in the format established by them not later than the fifth working day of the next month. 4.23.2 Assist any clients with technical questions concerning use of computer programs, formatting of materials to be printed, such as but not limited to resumes and OF-612?s (Job Application Form), operation of video machine, and other electronic equipment. 4.23.3 Provide information and referral services to clients seeking assistance with services such as financial, parenting, relationship problems, change management, transition, careers, relocation information, and all other FSC services. 4.23.4 Be familiar with the cataloging system for print and video materials as established by the FSC management, and be able to assist clients in locating and selecting appropriate resource materials based on their needs. 4.23.5 Catalog new material and shelve material in appropriate areas. Displays of newly acquired materials will be arranged in an area designated by the FSC management, and changed each week or as needed. 4.23.6 Monitor use of materials and make recommendations when necessary for acquisition of additional materials or safeguarding of any stock. 4.23.7 Inventory all materials quarterly no later than the last working day of the last month of the quarter. Report any loss or damage to the FSC management the next duty day. 4.23.8 Must ensure the Discovery Center is properly closed at the end of the official duty day. All lights, and equipment shall be turned off. When other FSC staff members are not present, be responsible for turning off lights in restrooms and hallway, as well as securing outside doors to the building. 4.23.9 Responsible for checking in/out resource materials during contractor's work hours. Military/family member/civilian ID cards will be presented as proof of identity when checking out materials. Make telephone follow-up calls for materials not returned within the time frame established by FSC management. 4.23.10 Maintain computer security at all times, to include the following: 1. Discovery Center clients will be limited to those software programs accessible through the main menu. Usage of all other programs, including the operating system will not be allowed. 2. All personal disks will be scanned for viruses prior to usage. If a virus is detected, the computer and disk will be secured and the WGM notified immediately. 3. Access to any on-line program will be under the direct supervision of the contractor. 4. Any and all computer software/hardware malfunctions or abuse will be documented and reported immediately to the WGM. 5.0 SECURITY REQUIREMENTS 5.1 Physical Security. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. 5.2 Pass And Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained. 5.3 Retrieving Identification Media. The contractor shall return all identification media, including vehicle passes prior to contract expiration or termination of service. 5.4 Traffic Laws. The contractor shall comply with base traffic regulations. 5.5 Weapons Firearms and Ammunition. Contract employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their contractor-owned vehicle or privately owned vehicle while on Langley Air Force Base (AFB). 5.6 Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government. 5.6.1 The contractor shall immediately report to the Quality Assurance Evaluator (QAE) or Program Manager any occurrences of lost or duplicated keys. 5.6.2 In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor. 6.0 CONTROLS OVER WORK Contractor will conduct instructional classes for spouses in basic computer and Microsoft computer software usage. Classes must be made available three quarters of the year: two of the quarters must contain instructional classes that will be conducted in the evening. 7.0 OTHER SIGNIFICANT FACTORS/QUALIFICATIONS Contractor must have a background in, and working knowledge of: 7.1 Competence in operating an IBM compatible personal computer. Must also have a working knowledge of Microsoft Office products. 7.2 Basic communication skills appropriate in the professional environment of the FSC. Therefore, a minimum of 12 college credit hours in social work or social services is required; or a minimum of one-year experience working in an Air Force FSC or a similar helping service agency environment will be a suitable substitute. 7.3 Basic understanding of military protocol, support group organizations, understanding of family systems in a military setting, ability to communicate, and work effectively with diverse groups. 7.4 Speak, write and understand the English language fluently. 7.5 Gain competency of duties within 14 calendar days. 8.0 QUALIFICATION SUBMITTALS 8.1 Resume. 8.2 References, no less than two. 8.3 College transcripts or proof of qualifying work experience. 9.0 GOVERNMENT FURNISHED PROPERTY OR SERVICES The Government will provide workspace, desk, personal computer, associated equipment, and office supplies. End Item. The following clauses and provisions apply to this acquisition: FAR 52.212-1 Instructions to Offerors-Commercial Items. The clause at 52.212-4 Contract Terms and Conditions?Commercial Items. FAR 52.247-34 F.O.B (Freight on Board) Destination. The provision at FAR 52.212-3 Offeror Representations and Certifications applies to this solicitation and the offeror must include a completed copy of the provision with their proposal. The clause at 52.252-2 Clauses Incorporated by Reference applies to this solicitation. The clause at 52.212-5, Contract Terms and Conditions Required to Implement Statues or Executive Orders-Commercials Items, applies to this solicitation. Specifically, the following clauses cited are applicable to this solicitation. 52-219-6 Notice of Total Small Business Aside, 52.222-3 Convict Labor, (b)(16) 52.222-19 Child Labor?Cooperation with Authorities and Remedies (E.O. 13126), (b)(11) 52-222-21, Prohibition of Segregated Facilities (Feb 1999), (b)(12) 52.222-26 Equal Opportunity (E.O. 11246), (b)(13) 52.222-35 Affirmative Action for Disable Veterans and Veterans of the Vietnam Era (38 U.S.C. 4212), (b)(14) 52.222-36, Affirmative Action for Workers with Disabilities (29 U.S.C. 793), (b)(15) 52.222-37 Employment Reports on Disable Veterans and Veterans of the Vietnam Era (38 U.S.C. 4212), (b)(19)(i) 52.225-3 Buy American Act?North American Freed Trade Agreement?Israeli Trade Act-Balance of Payments Program (41 U.S.C. 10a-10d, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note), (b)(21) 52.225-13 Restriction of Certain Foreign Trade Purchases (E.O. 12722, 12724, 13059, 13067, 13121 and 13129) (b)(24) 52.232-33, Payment by Electronic Funds Transfer?Central Contractor Registration (31 U.S.C. 3332). The following are also applicable to this solicitation. DFARS 252.204-7004 Required Central Contractor Registration, DFARS 252.246-7000 Material Inspection and Receiving Report, and DFARS 252.232-7003 Electronic Submission of Payment Requests. Point of Contact is Sue Nott at 660-687-5428. Mailing address for quotes is 509th Contracting Squadron, 727 Second St, Suite124A, Whiteman AFB, MO 65305. All quotes shall be received by 16 Sep 2004 at 2:00 p.m. CST. Facsimile quotations will also be accepted at 660-687-4822. All contractors must be registered in the Department of Defense Central Contractor Registration Database prior to any contract award. All responsible sources may submit a quotation which, if timely received, shall be considered by this agency. This solicitation will be posted on the Electronic Posting System (EPS) Internet website only.
- Place of Performance
- Address: 727 Second Street, Suite 124A, Whiteman AFB MO
- Zip Code: 65305
- Country: United States of America
- Zip Code: 65305
- Record
- SN00667666-W 20040910/040908212010 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
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