Loren Data's SAM Daily™

FBO DAILY ISSUE OF DECEMBER 19, 2003 FBO #0752
SOLICITATION NOTICE

D -- Maintaince of KANA Software

Notice Date

12/17/2003
 

Notice Type

Solicitation Notice
 

Contracting Office

General Services Administration, Federal Technology Service (FTS), Acquisition Support Division (9TFR), 450 Golden Gate Avenue, 5th Floor East, San Francisco, CA, 94102
 

ZIP Code

94102
 

Solicitation Number

9T4TJJIC116
 

Response Due

12/24/2003
 

Archive Date

1/8/2004
 

Point of Contact

Sharon Hunter, Contracting Officer, Phone 415-522-4559, Fax 415-522-4725, - Sharon Hunter, Contracting Officer, Phone 415-522-4559, Fax 415-522-4725,
 

E-Mail Address

sharon.hunter@gsa.gov, sharon.hunter@gsa.gov
 

Small Business Set-Aside

Total Small Business
 

Description

General Services Administration (GSA) intends to award a sole source open market contract to KANA Software, Inc. (KANA) The description of the requirement includes the following: Standard Maintenance Renewal ? KANA Contact Center EJB v7.0x for 100 agents. The part number for software is 106-SMR-700-EN. The maintenance period is from 12/30/03 to 12/29/04. Interested offerors may identify their interest and capability to respond to this requirement. In order to be considered for this award, offerors shall provide proof that they are authorized by the manufacturer to provide maintenance on the KANA software. All interested parties must submit a capability statement that describes their capability in fulfilling the above requirement. Please provide the statement via email to James.Julian@gsa.gov by 24 December 2003; 4:30 pm Pacific Standard Time. This notice is not a solicitation, nor is it a formal Request For Quotes. Information received will be considered solely for the purpose of determining whether or not to conduct a competitive procurement. In the absence of responses from firms that believe they have the capability to provide maintenance for this requirement, GSA intends to award the contract to KANA Software, Inc., located at 181 Constitution Drive, Menlo Park, CA 94025. Point of Contacts: James.Julian@gsa.gov, Client Service Representative, Phone: (415) 522-4796, Fax: (415) 522-4725. Foot Notes 22.
 

Place of Performance

Address: DMDC, 400 Gigling Road, Seaside, CA

Zip Code: 93955

Country: U.S
 

Record

SN00491482-W 20031219/031217212739 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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