Loren Data's SAM Daily™

FBO DAILY ISSUE OF FEBRUARY 06, 2003 FBO #0431
SOLICITATION NOTICE

D -- Microsoft Premier Support Services

Notice Date

2/4/2003
 

Notice Type

Solicitation Notice
 

Contracting Office

Department of Agriculture, Natural Resources Conservation Service, Information Technology Acquisition Team, Building A, Suite T-145 2150 Centre Avenue, Fort Collins, CO, 80526-1891
 

ZIP Code

80526-1891
 

Solicitation Number

NRCS-ITAT-03-06
 

Response Due

2/13/2003
 

Archive Date

2/28/2003
 

Point of Contact

Deborah Dove, Contracting Officer, Phone 970-295-5518, Fax 970-295-5525, - George Ensminger, Jr., Contracting Officer, Phone 970-295-5519, Fax 970-295-5525,
 

E-Mail Address

ddove@itc.nrcs.usda.gov, densminger@itc.nrcs.usda.gov
 

Description

The USDA Service Center Modernization Initiative (SCMI) has a requirement to purchase Microsoft Premier Support Services (PSS) covering a one-year period from date of award. The PSS will include the following Technical Account Manager (TAM) services: Up to 1,600 hours of a TAM's time (for proactive, technical consulting and account management services; TAM hours can be used for support consulting, supportability reviews, remote diagnosis and debug, multi-vendor coordination), including Orientation and Planning Session, Escalation Management, Service Delivery Plan, Support Usage Reports, Monthly Status Meetings; Technical Support to include 50 support incidents (including Hot Fixes, Critical Problem Alerts, Multi-vendor Coordination, Monthly Status Meetings); Technical Information Services including NewsFlashes and unlimited-user Service Desk license (an unlimited number of users may access the World Wide Web); 3 TAM on-site visits (up to two days), North American location only; 4 Microsoft TechNet Plus Subscriptions (single server); 4 MSDN Subscriptions. The NRCS Information Technology Acquisition Team (ITAT) intends to negotiate and award this requirement to Microsoft Corporation under the authority of 6.302. Interested parties may identify their interest and capability to respond to the requirement or submit proposals. This notice of intent is not a request for quotations or proposals. However, all responses received within 10 days after date of publication of this synopsis will be considered by the Government. A determination by the Government not to compete this proposed requirement based upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement. Inquiries will only be accepted by email to the person listed as point of contact.
 

Place of Performance

Address: USDA, Service Center Modernization Initiative, Interoperability Lab, 5601 Sunnyside Avenue, Beltsville, Maryland

Zip Code: 20705-5740

Country: USA
 

Record

SN00252661-W 20030206/030204213225 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |