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FBO DAILY ISSUE OF OCTOBER 26, 2002 FBO #0328
SOLICITATION NOTICE

D -- MULTIMEDIA MESSAGE HANDLER (M3)

Notice Date
10/24/2002
 
Notice Type
Solicitation Notice
 
Contracting Office
Electronic Systems Center/SRK, 29 Randolph Rd., Bldg 1102C, Hanscom AFB, MA 01731-3010
 
ZIP Code
01731-3010
 
Solicitation Number
SR-RFI-10
 
Archive Date
5/15/2003
 
Point of Contact
Heidi Bosinger-Waldron, Contract Specialist, (781) 377-4056, heidi.bosinger-waldron@hanscom.af.mil
 
Small Business Set-Aside
N/A
 
Description
Air Force Multimedia Message Manager (M3) Request For Information - THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This request is for planning purposes only, and does not constitute an Invitation for Bids, a Request for Proposals, a Solicitation, a Request for Quotes, or an indication the Government will contract for the items contained in the RFI. The Government does not reimburse respondents for any cost associated with submission of the information being requested or reimburse expenses incurred to interested parties for responses to this RFI. The Multimedia Message Manager (M3) is a mature message handler that provides automated message processing services to the military and civilian intelligence community in a system high environment. M3 provides three key functions: 1) Real-time dissemination of incoming message traffic based on user interest profiles, 2) Retrospective search of an archive message database, and 3) Message composition, coordination, validation and release. M3 is fully accredited and certified for Protection Level 2 (PL2) operation at the TS/SCI level at thirty-seven worldwide operational sites. In addition, the DoDIIS Management Board (DMB) has named M3 as the interim message archive solution for the Defense Message System (DMS). M3 is capable of processing not only text message traffic, but also a wide variety of multimedia files. Companies are encouraged to respond if they have the ability to provide the following M3 services with little or no disruption of services to current users and with little or no additional cost to the Government. 1) Maintain and troubleshoot the current M3 software and documentation baseline as required. 2) Operate and manage the M3 8x5 Code 2 help desk (Code 2 problems adversely affect the operation of the system). 3) Operate and manage the M3 24x7 Code 1 help desk (Code 1 problems prevent the accomplishment of essential/critical system capabilities). 4) Install M3 (including hardware, software, network and CSP connections, etc.) at new customer sites. 5) Provide M3 training for System Administrators (SA), Information System Security Managers (ISSM), Profile Administrators (PA) and Users at new customer sites. 6) Support M3 Security Accreditation Testing (SAT) at new customer sites. 7) Transition old message traffic to M3 at new customer sites. 8) Create initial M3 profile set and accounts at new customer sites. 9) Implement new functional enhancements and bug fixes in M3 for new version releases as required. 10) Update all M3 documentation for new version releases as required. 11) Upgrade existing customer sites to latest M3 version releases with little or no disruption of operational services. Respondents to this RFI should demonstrate skills and proficiency in the following areas. 1) Intimate knowledge of the Unix operating system and, in particular, Compaq Tru64 and Solaris. 2) Intimate knowledge of the Verity search products including their K2 product line. 3) Experience developing and troubleshooting messaging applications software that utilizes the Verity search engine on both Compaq Tru64 and Solaris platforms. 4) Experience developing and troubleshooting messaging applications for the DoDIIS intelligence community. 5) Experience with implementing messaging applications for the Defense Message System (DMS). 6) Sufficient TS/SCI (including H and G) cleared personnel who possess all of the above qualifications in order to support a minimum of six concurrent new installations and version upgrades. 7) Sufficient personnel who possess all of the above qualifications in order to simultaneously support a) implementation of new functionality and bug fixes for new version releases, b) troubleshooting problems as required at thirty-seven operational sites, and c) installation at new sites and/or upgrades at existing sites as required. 8) Ability to support M3 installations, upgrades and troubleshooting in potentially hazardous areas. 9) In addition to the above skills, the software organization must be SEI CMM Level 3 compliant. Respondents to this RFI should identify their company name, address, email, telephone number, and a POC. To the maximum extent possible, please submit non-proprietary information. Any proprietary information submitted should be identified as such and will be properly protected from disclosure. Total pages are not to exceed ten (10) one-sided pages, not including graphical illustrations. Please provide the requested information no later than 15 November 2002. This is an RFI only and all information received will be for planning purposes only Interested respondents having questions with respect to the information requested in the RFI should direct them to Ms. Heidi Bosinger-Waldron (781)377-4056, heidi.bosinger-waldron@hanscom.af.mil. Please provide the requested information not later than COB 15 November 2002. Facsimile (781) 377-3554 or e-mail Rmartino@mitre.org. Otherwise mail reponses to: ESC/SRHDM, 29 Randolph Rd. Bldg 1102C, Hanscom AFB, MA. 01731, Attn: Mr. Rich Martino. A copy of your response should be forwarded to ESC/SRK, Attn: Heidi Bosinger-Waldron, Facsimile (781) 377-5594, e-mail heidi.bosinger-waldron@hanscom.af.mil, 29 Randolph Road, Building 1102C, Hanscom AFB, MA 01731-3010. Please provide the requested information not later than COB 15 November 2002.
 
Web Link
ESC Business Opportunities Web Page
(http://www.herbb.hanscom.af.mil)
 
Place of Performance
Address: N/A
Zip Code: N/A
Country: N/A
 
Record
SN00193284-W 20021026/021024213354 (fbodaily.com)
 
Source
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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